474 comments found.
Hello, Although my support period has concluded, I would be grateful for any guidance you can provide. I’m encountering an issue with Stripe as the payment processor for my booking form. Despite each booking having a unique ID, the Stripe system consistently receives the same ID: “Chauffeur services – Booking 23780”. This ID doesn’t match any in the “posts” table of the database. I appreciate your assistance in resolving this matter. Thank you.
I found why this is happening. If “Product Id” for the stripe is empty, you update product using “post_tittle” “sprintf(__(‘Chauffeur services – %s’,’chauffeur-booking-system’),$booking[‘post’]->post_title)” If the product ID is not empty, this is not happening, and the “Item name” for the stipe payment is always the same. I did modify your “CHBS.PaymentStripe.class.php.” My modification will ensure that every Stripe product associated with a booking will always have its name set or updated to reflect the current booking’s title. I also don’t see that your booking form is sending product descriptions, which can also be very helpful in product traceability in Stripe.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello @QuanticaLabs? https://support.quanticalabs.com/forum/topic/50837/booking-confirmation-page-is-empty-and-driver-notifications-not-working/10
Are we still connected? Any update on this yet ?Hello,
Yes, of course. You will get a reply soon.
autoride/woocommerce/myaccount/orders.php version 7.8.0 is out of date. The core version is 8.5.0,
autoride/woocommerce/notices/error.php version 3.9.0 is out of date. The core version is 8.5.0,
autoride/woocommerce/notices/notice.php version 3.9.0 is out of date. The core version is 8.5.0,
autoride/woocommerce/notices/success.php version 3.9.0 is out of date. The core version is 8.5.0,
autoride/woocommerce/order/order-details.php version 7.8.0 is out of date. The core version is 8.5.0,
WPBakery Page Builder You have version 7.3 installed. Update to 7.4. View version 7.4 details.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, Would you please tell me how do I change the name of Service Type (ie, Distance, Flat Rate, Hourly).
Waiting for your reply.
Regards
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi there. Your latest update messed up my entire site. The booking forms are displayed incorrectly, and I have the error: File /r/public_html/wp-content/themes/autoride/multisite/1/style/TF.Frontend.css cannot be created. Please make sure that this location is writable. I tried to Save Changes in Theme Options and to Deactivate/Activate the theme, but it still didn’t do the trick. I request help and please don’t redirect me to the support forum as my support subscription expired and I will not pay 70$ to have repaired what your theme’s update messed. Thank you.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Also I cannot see the bookins. Any booking.
Hello,
This error means that the theme was not properly updated. For a further information, please use our Support Forum: https://support.quanticalabs.com/forum .
Hello,
I imported the demo – the menu is not showing on the homepage/header. I’ve raised a ticket in the support forum. Can you address asap.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
I think I clearly mentioned in my comment – that I created a ticket in the forum already.
Hello,
Thank you. We reply to all questions with 24-4 hours.
Before purchasing, I have a query: Is there a webhook available that activates upon trip submission? If not, is it possible to transfer trip information from the WordPress database to Airtable or any other database?
Hello,
Yes. Such a feature is available. I mean, you can set own URL address on which plugin sends all booking details after submitting order by the customer.
Hi, theme and its feature looks great. I found your WP plugin TAXI booking first…is it same like in this theme or there is some different?
Best regards,
Hello,
Yes, this is the same plugin.
Hi, I’m getting this error on my website https://prnt.sc/ScpGNA2ij7eg and style of some sections and menu background also changed. i’ve updated to the latest version of the theme but it dosen’t help. please can you check?
dehraduntaxi.in
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
my support has expired, and it’s not letting me creating a new topic there.
Hello,
In this case you have to renew your support subscription.
i just updated the theme to 2.3 but still dosen’t help anything.
Hello,
To get help, please use our Support Forum located under address: http://support.quanticalabs.com/forum . If your support is expired, you need to renew the subscription.
Hello,
It is not a plugin issue. I’m sorry, but we cannot provide a help when the subscription is expired.
We need to find how to change the map location on the booking page, by default it’s shows California and tech support doesn’t work until next year, starting January 2nd and we need urgently to fix this issue please
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, do you have a tuttorial for telegram setup?
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
The theme has the option to change the color orange to differents from wp dashboard?
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello. I have already purchased a license for this theme but its expired. Before i buy again just a quick question. I need to use the booking system only on another website, is that possible? Also i need to know id its possible to change prices on booking ay particular times. For example prices after 21:00 until 06:00 to be different ( higher) Thank you.
Hello,
Regarding to your questions:
1) Yes, it is possible. Please notice, that (in case if you have a single license) you can use our plugin on a single site in the same time.
2) Yes, such an option is available. In case of further questions, please use our Support Forum: https://support.quanticalabs.com/forum
Thank you. I saw that I can purchase the booking system separately. Once purchased I will get back to you.
You’re welcome.
Is there a way to have control over the header background color (behind menu). templates background color, font color? We had checked on the Theme Options/Color, there are 12 colors settings but it’s difficult to identify which color is used for each template, menu background color, fonts, etc. We already opened a ticket, thanks for your support.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
I paid $100 for the theme and there is not total control over the settings? Basic settings have to be through CSS coding? Seriously? why?
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
I did it and all that I get as support is that I have to write through CSS code to change basic color settings.
Hello,
Not really. Please kindly read our replies. You can change all font settings via “Theme Fonts” plugin.
No, there is just a generic list of fonts at 18 size but not explanation for what we are looking for, we want to have control over the font sizes for specific H2
Hello,
To get help, please kindly use our Support Forum.
how do i enable return date and return time option
i’m not able to send the message on support forum
i send you a mail already
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi. Is it compatible with a cache plugin and which? Thanks
Hello,
Theme works fine with any cache plugin.
ON THEMEFOREST ITS STILL Version v2.1 WHEN WILL YOU PUT LAST VERSION HERE ?
Hello,
Version marked as 2.2 (which is available to download) is the latest, fully working and supported theme release.
in my downloads its still 2.1 its not updated
Hello,
As I stated in the previous message, current version available to download on ThemeForest is marked as 2.2.
In this version there is no update for Chauffeur Booking System plugin (((( . When will be next update… I need update for Chauffeur Booking System
Hello,
We are working on a new release. Please follow us on ThemeForest to stay updated.
Hi, your theme is amazing and it is supposed to work with php 8. I have an issue :
Warning: Trying to access array offset on value of type null in httpdocs/wp-content/themes/autoride/class/Theme.Header.class.php on line 115
Any idea ? Thank you
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, my present theme version is Auride 2.2 I am facing some issues first shows a message
“Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.”
second when i submitted book now button it shows 404 error
Here is my website url: https://bahz.itracker.com.bd/
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
I installed the new update and updated the plugins. But the booking form is not working now.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
