Hi,

Can you send us the url of the page with h1 tags so we can take a closer look?

In general, every bold builder’s heading element on the page has the tag property where you can set the h tag you want to use. So you are free to set h tags as you wish.

If these h1 tags are not correlated with the heading bold builder’s elements we need to take a closer look at the page structure.

Kind regards,

BoldThemes team

No, not this year.

Hi,

Thanks for contacting us.

Yes, you are correct, forms on demo pages are Contact Form 7 based.

Lycka users have used Bookly Pro with it – https://codecanyon.net/item/bookly-booking-plugin-responsive-appointment-booking-and-scheduling/7226091 but there is not a preferred one – you can use any plugin that meets your needs.

Kind regards,

BoldThemes team

Hi,

Please note that we haven’t done anything with the site – no content editing or similar has been done on our side. You have pages from the demo in the Trash as far as we can see.

You can retrieve them from there.

Kind regards,

BoldThemes team

Hi,

Thanks for the heads up. Recent changes in Bold Page Builder caused the issue – we haven’t covered the negative margin styles in the latest theme version correctly.

The next theme release will cover this.

In the meantime, please download the new correct css file from the following link: https://lycka.bold-themes.com/wp-content/themes/lycka/style.css and replace it on your server.

It should do the trick.

Thanks once again for pointing out the issue and sorry for the inconvenience caused.

Kind regards,

BoldThemes team

Thank you,

On mobile the scores are  not the best in page insights

I’m using W3 cache is there special settings or import file that I can upload to make mobile score better?

or is there a another cache plugin that works better?

please advise

Hi,

There are no special hacks for improving the score – it all depends on the findings in page insights as each site is somewhat different.

You can improve the score by optimizing the images, removing the animations, combining and deferring JS and CSS. Also the amount of content largely influences the score.

On the other hand DOM Size can not be improved due to the general nature of page elements used on general purpose themes such as Lycka.

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase.

You can change the overall skin of the header from light to dark, but in order to change the actual colors independantly of the color scheme, you will have to resort to custom css.

Please submit a ticket at our support site – https://boldthemes.ticksy.com/ and leave the site url so that our support team can take a closer look at the current setup. They will be glad to propose the solution.

Kind regards,

BoldThemes team

Or If you have any site which is used by any real customer where i can see if it loads faster than demo.

Hi,

Thanks for contacting us.

Please note that Lycka is a multipurpose theme with the design and layouts put as main priorities.

You can surely improve the performance by using and properly configuring caching plugin, optimizing the images and keeping in mind that the page performance largely depends on content, but do not expect 100/100 results since, as with any other multipurpose theme, there is some overhead in DOM structure and css needed to cover all possible design and layout variations.

If you insist on perfect performance score, Lycka is most likely not suitable for your use case.

Kind regards,

BoldThemes team

Hi,

It can be done using few lines of custom css. Please send us the url of your site so we can take a closer look at the current setup.

Kind regards,

BoldThemes team

The website is not public yes, where can I send you a direct link?

Hi,

You can send us a link using the contact form on our profile page (right hand sidebar)

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us and thanks for the heads up.

We have disabled submissions on our demo site for spam reasons. All the forms on our site are Contact Form 7 based, there is no calendar based booking functionality apart from sending the booking form to the admin’s email

If you need fully featured booking system, you would need to use a third party plugin of your choice with our theme.

Kind regards,

BoldThemes team

Hi,

The latest version of Lycka support the latest WordPress and php versions: https://documentation.bold-themes.com/changelog/lycka-changelog.txt

You can update your theme by using one of the methods described here: https://boldthemes.ticksy.com/article/7123/

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase.

First, please try rebuilding the permalinks on your site by going to Settings > Permalinks, changing it to Post name, for example, saving the settings, then changing it back to the one you originally had, and saving it again.

If the issue persists after this, please submit a ticket at our support site – https://boldthemes.ticksy.com/ leave wp-admin credentials and site url and our support team will be glad to take a closer look at the issue.

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase.

Things that can’t be achieved without some custom css code are very rare. Please submit a ticket at our support site – https://boldthemes.ticksy.com/ with the detailed explanation of what you are trying to achieve and our support team will be glad to assist you with CSS statements.

Related to blog posts – alternating blog styles are by design – the same is on our demo site. We can check with our developers if they can add the option to select one of the two designs if desired instead of alternating by default in one of the future updates.

No, it is not possible to use Elementor or WP Bakery.

If any of the things above are a show stopper, please submit a refund request here: https://themeforest.net/refund_requests/new and we will approve it.

Kind regards,

BoldThemes team

Thank you, I have sent in the refund request

Hi,

We have just approved it.

All the best.

BoldThemes team

Hi,

It seems that you are running an old version of the theme which is not compatible with your current version of WordPress.

Please update to the latest Lycka version, 1.0.9 – https://documentation.bold-themes.com/changelog/lycka-changelog.txt

Updating the theme to the latest version should resolve the issues. Once you update the theme, make sure to update the Lycka plugin and Bold Page Builder as well.

You can update the theme using one of the methods described here: https://boldthemes.ticksy.com/article/7123/

Kind regards,

BoldThemes team

Hi, My problem is solved, thank you. I had two more questions. One of them is the home page, I want the header style to be different for different blog detail pages, how can I do this?

The second question is, I want to prepare a footer area, but I don’t know how to do it and how can I add this footer on every page?

Kind regards,

psikologgulnurcelik.com

Hi,

Related to the footer – you can create the static page with the content you want the footer to hold. Than you can set that page as footer page on Appearance > Customize > Header & Footer > Footer Page. Once you do that, all pages throughout the site will feature the same footer.

Related to different header styles on different pages or posts – Here is how the Setting generally work

The settings in the Appearance > Customize panel are global, meaning that they influence every page on the site by default. On the other hand, you have an option to override these settings on a per page or per post basis. If you take a look at the bottom of the page edit form, or post edit form you will notice the Override Global Setting part in Settings Section – here you can override global settings for every page.

You should set the desired header style on individual posts or pages for which you wish the style to differ from the one set in the Appearance > Customize.

Also, for all assistance you need in the future, please submit tickets at our support site – https://boldthemes.ticksy.com/ it will help us track your issues more efficiently and provide help in a timely manner.

Thanks in advance.

Kind regards,

BoldThemes team

hi there…that link is outdated…the content is no longer in the All Files option…i see lycka.child and lycka.zip…also it’s worth noting that when i activate the theme (old version) it shuts down my site…

what do i upload tp update it

Hi,

Can you please tell us which link is outdated?

You should download Lycka’s “installable WordPress file only” archive from the Downloads section of your ThemeForest account.

Once you do, that file should be uploaded to your WordPress in its original form. Do not unpack it, use the same .zip file as downloaded from TF

Kind regards,

BoldThemes team

I’ve installed newest theme. still error

everything is good now. I fixed it by myself. Thanks

Hi,

That is strange as it resolved the error for all other users with the same issue.

You can send us:

1. site url, 2. ftp credentials and 3. wp-admin credentials

using the contact form on our profile page: https://themeforest.net/user/boldthemes (bottom of right hand sidebar) and we will take a closer look at it.

Kind regards,

BoldThemes team

Hi,

We are not sure what header text bar are you referring to on mobile version of Counseling – https://lycka.bold-themes.com/trendy/home/home-02/

Can you send us the url of your site so we can take a closer look at your setup?

Kind regards,

BoldThemes team

Hi,

Sure, can you please tell us what is the url of the page where you want to make the logo bigger in mobile ver?

Kind regards,

BoldThemes team

Hi,

From your description it seems that you are running an old version of the theme.

You should update the theme to the latest version

The latest theme version is 1.0.8 – https://documentation.bold-themes.com/changelog/lycka-changelog.txt

You can update it using one of the methods described here:

Once you update the theme, make sure to update the Lycka plugin and bold builder as well.

Kind regards,

BoldThemes team

Thank you very much. I can now use my site again.

Great,

We are glad we were able to help

Kind regards,

BoldThemes team

i Strom Lycr over the header the bar color

the bar over the header lyca COUNSELING theme wanna make my own color only for the bar black background and white font

Hi,

You can add the following custom css:

.topBar {
    background-color: #000000 !important;
}

.topBar .btIconWidgetIcon {
    color: #ffffff !important;
}

.topBar .btIconWidgetText {
    color: #ffffff !important;
}

Kind regards,

BoldThemes team