416 comments found.
How to remove Language switcher from admin panel ?
Hi, from admin panel? Can you share the screenshot?
What if I need to move to another domain name? I started to do this process but can’t do import from One Click Demo Import
Hi, you can move to a y domain, until it is one project, but that has nothing to do with import issue
Hello. I installed the theme and the demo, but the slider is not working. There is an error with the following message: “There is nothinng to show here” Slider with alias slide-1 not found.”
Hi, import slides from the revolution slider admin menu. Demo slides are in your download pack, demos folder – zip files
I’m an experienced webdeveloper, and have found a bug on “Project” (Enovathemes add-ons). When I try to adjust the “project description”, then content is NOT saved. Have tried in php 7.3, 7.4, 8.0 – and have also deactivated all plugins except “Enovathemes add-ons”, and also tried with another default theme as active, and all with same result. Have also checked the server log files, but no errors are reported. The content is NOT saved. I have just renewed my support to get the support for this item. Currently we are only able to adjust projects in phpmyadmin directly, since it’s not saved in wp-admin. Please let us know how to fix this problem.
Hi, please send the link with the logins to enovathemes@gmail.com i will inspect
I sent to you about 1 week ago, but no reply? Please respond.
Hi, can you resend it and type last 3 characters of your email, it could be in spam
Done. Last 5 characters are “rus.dk”
got the email, will inspect the issue
I need to return this item
License number ce08a3ab-3703-48eb-a6bb-cef0d9de342e
Hi, what is the issue?
I need to return this product
Hi, what is the issue?
Hello,
i have a small issue/question:
https://preview.themeforest.net/item/globax-logistics-cargo-transportation-wp-theme/full_screen_preview/22380809How i can edit/delete within the breadcrumb navigation the “archive by category” and instead only show the category?
Kind regards
Do you want to remove the Archive word?
Thanks for the ultra fast reply. yes, i want to remove the whole “Archive by Category” within the breadcrumb on the blog and only show instead the category
In this case the addon plugin editing required, send the link with the logins to enovathemes@gmail.com will help
Greeting I bought the Globax website, but I have a problem with them, which can’t set the re-Captcha.
would please help me to solve my problem
Hi, please send the link with logins to enovathemes@gmail.com, will inspect
Hello I tried to activate Revolution slider but license key provided by Envato does’t work
No need to activate it, use as is, we have special development license
Greetings,
We have successfully applied the theme to the website https://www.galaxyablak.hu/. However, we have encountered an issue when accessing the mobile menu on a phone (please note that this problem is specific to mobile devices; if we attempt to replicate it on a computer, it functions correctly). Upon clicking the search bar within the mobile menu, the entire menu disappears.
Could you kindly provide assistance with resolving this matter?
Hi, can you please write from the profile you bought the theme?
We purchased it from Envato Elements using the same username, but I can’t seem to find the support option on envato elements
There is no support for envato elements, you should have direct themeforest.net purchase for the support
I have been trying to install woocommerce on the GlobX Wordpress theme… but the setup is loading endlessly
Is there anything I’m doing wrongly that is making the woocommerce shop not load on the wp admin dashboard?
Hi, it should load with no issues, send the link with the logins to enovathemes@gmail.com for inspection
I installed this theme and tried to import the data but not all the demo data was imported… Most especially the Slider revolution.
Kindly help me with suggestions
Hi, please send the link with logins to enovathemes@gmail.com will inspect and help
I have sent the logins to enovathemes@gmail.com... kindly check and help resolve… I would like to know the issue and how to resolve it so I can easily reuse the theme
Ok, will check soon
Hi, i need the Globax custom icon names please. I couldn’t find them in the manual..could you help me please?
Hi, here it is https://enovathemes.com/globax/elements/ui-elements-2/
I cant see the names of the icons…where they are? Can you add a screenshot please
I need to do this ASAP
Hi, you can view the names in the demo data that you imported, check the elements >> ui elements 2 page
Ok, thank you, i will check it
Hello, I have passed your theme down to over 3 web designers and they all complain about the Slider revolution and the theme always crash after import. Can you fix this or refund me as this has delayed my work for over 2weeks now since i purchased it,
Hi, if you have any issues with theme, first contact theme author, you could already save your time. Please send the link with logins to enovathemes@gmail.com will inspect
HOw can I contact the author, it only lets me comment here
Send email to enovathemes@gmail.com
Hello, I bought your theme today, but can’t install on Wordpress.
Says: The link you followed has now expired. Please try again.
I already read your instructions, and also tried to install via FTP, but it didn’t work also. Can you help me, please?
Hi, you needcto extend the maximum upload size in php settings
Hello, I already did that and it doesn’t work. I added manually by FTP, and the theme appears n WP, but when I click to activate, the website crushes…
Please send the link with logins to enovathemes@gmail.com will help
When I add the image carousel, it is stopping all the other animations after it Like animated titles and the counters. How do I resolve this?
Hi, can you share the link with the logins i will inspect, send to enovathemes@gmail.com
Hi!
I have a question regarding mobile header. In the standard header I have social icons enabled. But in tyhe mobile header those social icons are not visible anywhere. And the settings for mobile header there is no toggle to turn social icons on or off. So it means its not possible to put social icons inside the mobile header?
Let me extend it, please send the link with the logins to enovathemes@gmail.com
Hi! I am in dire need of your support. I have generated a new icon font. The program that generated the font says the class prefix is “icon-”. I have uploaded necessary files(.ttf, .eot and others) to the fonts directory. I have updated the style.css file with the information regarding new font and its icons. But the icon box still can not show me custom icons. With prefix “icon-” in the prefix field or without it. What could I be doing wrong?
Hi please send the link with the logins to enovathemes@gmail.com for inspection
Hi!
How can I add new icons to the theme files, for them to be used within the existing “icon box” element?
You should create icon font and integrate in it
Can I add new icons to the existing Globax font?
No, as it requires the json file of icon font
Sooo the process should be as follows: 1) Create new icon font. 2) add fonts file to the fonts directory of the theme – “domain”/wp-content/themes/globax/fonts. 3) Add new font data to the stle.css file. Am I right, or am I missing something? If that is correct, then how can I find out the prefrix of my icons?
Yes all correct, only you can do it within the child theme too
But what about the icon box prefix? How can I find out the prefix of my custom icons?
You cab set on your own during icons font creation process
Ok. But in case a font was created and given to me as is, where in the code of files or in wordpress can I find out the prefix that is necessary to work with this custom icon font?
Is it the same as the “class*” of the font in style.css?
See in the css file it came with
So. I have generated a new font. The program that generated the font says the class prefix is “icon-”. I have uploaded necessary files(.ttf, .eot and others) to the fonts directory. I have updated the style.css file with the information regarding new font and its icon. But the icon box still can not show me custom icons. With prefix “icon-” in the prefix field or without it. What could I be doing wrong?
Ok, see the thing in general to get full support you need directly purchase item from themeforest
I bought it. Do I need to send my requests here: https://enovathemes.com/contact/ ?
Currently I can see you are writing from profile you did not purchase from
Need to use some custom fa icons, but it’s not working. You can check https://todbjerg.danspot.dk/, i.e. “fa-gear”. Don’t understand 100% how to insert the icons on the page, since not of the short codes I used have worked. Check where it says “SPORT OG BEGIVENHEDER”.
Hi, make sure the icons are from free set
Please explain more?
Find awesome icon list you see in the website has different icons, not all are from free version
Sure – I understand that. But if I use a free one, like on yr sample – i.e. “fa-gear”, then the icon still don’t display. Yr code says “icon-gx-delivery-truck-2” – which is a totally different structure than the awesome icon items
Do you add the prefix too?
I have tried with prefix – i.e. “icon-gx-fa-gear”, and without prefix “fa-gear”, but none of it works. You can check it on above link, where you can see what I did in the code. Something is not working correctly.
Any fontawesome icon does not work with our prefix you should use its’ prefix, like fas or fa
Have already done that, and tested multiple options. See here: https://prnt.sc/z5VSH19s6J_b. What should it say to be correct. Pls specify?
Please send the link with logins to enovathemes@gmail.com will inspect
I have sent the email to you on 15 April, but still not heard back from you. What is status?
Hi, it could be in spam, cna you send and write what email did you use
