64 comments found.
The unyson plugin isn’t working or available on WordPress, I can’t edit the theme ! Whats for solution for now?
Hi.,
Sorry for the inconvenience,
Please download the unyson plugin here: https://themessupport.com/wp-content/uploads/2023/10/unyson.zip
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Please send your request to us directly at this email support@wedesignthemes.com
I am facing problems on working on the theme via Wordpress.com as Designer not programmer!
Also I am facing issues with the plugins coming with the theme!! the whole dashboard get crashed!!
I want to install the theme correctly and start editing it with simple interface 
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Please send your request to us directly at this email support@wedesignthemes.com
When we have install the theme, whenever I upload Data and replace the images length and resolution is being pixelated! What is the solution for that?
Hi.,
Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Image Purchase link : http://docs.wedesignthemes.com/image-link/kriya.txt
But we do provide gray images as placeholders for any image that is on our demo, so users can simply change them out for their own. Most of our demo images came from https://www.shutterstock.com/
All image changes : https://www.wpbeginner.com/plugins/how-to-bulk-upload-wordpress-media-files-using-ftp/
Open Source Images :
https://unsplash.com/s/photos/adventure https://unsplash.com/s/photos/hiking https://unsplash.com/s/photos/adventure-travel https://unsplash.com/s/photos/mountainI mean, I cant change the used images with my own data!!!! What is wrong with this theme!!! I don’t wanna to purchase the theme images!!
Hi There.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we can check the and assist you with a better solution.
How can i import the demo site to facilitate customization?
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Please send your request to us directly at this email support@wedesignthemes.com
can’t find a function how to add my email to button and to contact form
Hi.,
Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you
Please send your request to us directly at this email support@wedesignthemes.com
Also can’t find a function how to add my email to button and to contact form
fixed
Hi.,
Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you
Please send your request to us directly at this email support@wedesignthemes.com
1 critical issue! A PHP session was created by a session_start() function call. This interferes with REST API and loopback requests. The session should be closed by session_write_close() before making any HTTP requests.
Hi There.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue and let you know the solution.
Thanks!!
How to change banner header images on demo?
Hi Tarik2984.,
Please navigate to Appearance -> Customize -> Site Breadcrumb -> Colors & Background -> Background Image [ https://prnt.sc/ZD4FDnaikZQu ] or you can change by navigating to Pages -> Select Page -> Breadcrumb Settings -> Individual options -> Background [ https://prnt.sc/wmPLAd9OacC3 ]
To Change Slider images: Navigate to Pages -> Homepage -> Edit With Elementor -> First Section -> Style -> Image [ https://prnt.sc/TcuUxCCsWlg0 ]
Hi, I am trying to contact support, but it’s not allow us to login, even after registration. We need a help in installing demo content. Please let us know how to reach. Thanks
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
We would be happy to help out here support@wedesignthemes.com.
Hello we have problem with the Loading animation in Safari, do you have any idea to fix this bug? Thanks
Hi..
Thank you for contacting us.
Please help us have a better understanding on it by getting back with any screenshot like references and also issues and along with WordPress and FTP credentials through the bottom right form @ http://themeforest.net/user/designthemes . We will have a look at your issue and fix it ASAP!
We would be happy to help out here support@wedesignthemes.com.
I’m interested in your theme, I’ve these questions:
1) It is possible to ensure that each product has a DATE field and then search (filters) and sort the products by date. By DATE I don’t mean the date of publication but the date on which the trip/product is expected
2) After selecting a product, I must allow you to pay a % as a deposit and the balance 10 days before the trip… how can I manage this aspect?
3) Is there a way to have the available quantities of each product read in real time from a Google Data Sheet?
HI.,
Thank you for reaching out to us and expressing your interest in our theme.
We regret to inform you that the theme does not currently support certain features or options that you have requested as requirements. However, we have taken note of your requirements and will make efforts to incorporate them into our future updates.
Hi,
I have installed the Polylang plugin to create the website in different languages. How can I translate the footer?
Thanks and regards,
Hi.,
Kindly translate the string into plugins and the theme so that it will be changed. if you face any other issues kindly return back to us with your sit’s (WP and FTP) login credentials so that we will check and move further solution.
Thank you!
Hi, There are words that it doesn’t translate: 1- Previous story 2- Next story 3- Loading: when load the pages. If this word cannot be translated please tell me how to disable it
In the case of 1 and 2 it is strange because I have translated them but then it doesn’t show them with the translation.
It’s very urgent.
Thank you
Hi Dframe
It would be difficult to assess/advise on the issue via the comments section. We would request you to please contact our support team to have your issue checked by them.
As the ThemeForest comments section is meant only for pre-sale questions and generalities, We are not able to provide detailed support here. Please create a support ticket using the link below or mail your queries to support@wedesignthemes.com and our support team will gladly assist and guide you.
Support Forum Link: https://themessupport.com/forums/forum/travel-restaurants-hotels/adventor-travel-and-adventure-wordpress-theme/
Thanks!!
Hi,
Is it possible to adjust the order of the blog posts? For example: should it be decreasing or increasing by date?
Thank you!
Hi Galzoli.,
It would be difficult to assess/advise on the issue via the comments section. We would request you to please contact our support team to have your issue checked by them
As the ThemeForest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket in our support forum or mail your queries via our email. Our support team will gladly assist and guide you.
Thanks!!
I tried to register, but I didn’t receive the e-mail containing the password, so I couldn’t log in to the support interface. I whitelisted the sender’s email address, but I still don’t receive the letter. Can you help me with this?
Hi Galzoli.,
Kindly mail your Purchase code and the registered email id through the right bottom form @ http://themeforest.net/user/designthemes so that we will reset and share the support forum details through your registered email.
Please Refer : https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Thanks!!
Hi. How do i change the breakpoint (max screen width) of the main menu? Thanks!
Hi.,
Kindly refer the below video to change the responsive: https://recordit.co/rRsoO7AWzx
Thank you!
Thank you! But i mean how can i change the menu 1280px breakpoint. In the elementor settings i see the default breakpoint settings so not there to change. The main menu changes to hamburger menu at 1280px width, i want to change that to 1024px. Please help me to solve this.
HI.,
Please mail us your site (WP & FTP ) login credentials via the right bottom form located @ https://themeforest.net/user/designthemes So that, we can check the issue and let you know.
Please send your request to us directly at this support email support@wedesignthemes.com
Thank you!
I am unable to install the demo content and I have already verified that the server requirements are met. It shows me a popup window with a red text. And I can’t send a ticket because I don’t get the email
Hi.,
1) Kindly, share the purchase code and the registered e-mail id, so that we will reset your support forum login and share them with your registered e-mail id.
Please Refer: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
2) Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest updated plugin files.
Thank you!
Hi, I have done what you ask but I have not received anything. Please, is urgent
Hi Dframe.,
Sorry for the inconvenience, we haven’t received your mail. Kindly share the purchase and the registered email id through the right bottom form located @ http://themeforest.net/user/designthemes
Thanks!!
Hi, yesterday I sent back the information you told me via http://themeforest.net/user/designthemes and again I received nothing. I don’t want to have to ask for a refund for not being able to import the demo correctly. Please, I need to fix it as soon as possible, it’s very urgent.
Thank you
Hi.,
We have installed the theme and imported the dummy data. Please have a look.
Thank you, we look forward to helping you!
Note: Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy the license.
Note: we are always looking for ways to improve the quality of our theme, services, and customer support. If you have a moment, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm
Hoping for a 5 star rating from your end
Does this template support RTL? If not, do you think it is possible to add this feature to the template in the near future?
Hi.,
Thank you for contacting us.
Currently we don’t have RTL for this theme. Our support team currently working on it.
You may able to get a demo on this theme with a week or two.
You can go ahead purchase our theme. If you’re facing any kind of difficulties in setting up or configure the theme, please get back to us. We are happy to help you.
I am waiting to adding this feature
Hi.,
Our support team currently working on it. You may able to get a demo on this theme with a week or two.
why the home page is empty it nothing like the theme its just an empty theme
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Hi, I am a little disheartened, I purchased the Adventure Theme in July last year and have been working on a website slowly. I have had a recent issue on the home page where all the information on the home page is distorted. I purchase today an additional 6 months of support and have spent the past hour trying to register/create an account in themessupport.com, I have clicked on Take me to Item Support, so I can get assistance but the site simply wouldn’t allow me to register. Can you please assist me?
I have not been able to get any support.
HI.,
1) Please help us better understand it by getting back with screenshots like references and issues and your site credentials (WP &FTP access logins) via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and let you know.
Please send your request to us directly at this email support@wedesignthemes.com
2) Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you
Thank you!
Hello,
is this theme SEO-friendly?
Thanks
HI.,
Thank you for contacting us and showing interest in our theme.
Yes, our theme is SEO friendly. we have listed some please have a look.
1) It well coded without bloatware
2) It fully responsive on both mobile and desktop
3) responsive sites are considered as user friendly
4) User-friendly sites improve conversion rates and reduce bounces rates
5) Google considers the fewer bounce rate websites as better and ranks higher in search engines.
Thank you!
Hi! I have a pre-sale question
This template could be functional on a multilingual site? Is it compatible with the WPML plugin?
Hi.,
Adventor theme fully supports both WPML and Polylang plugins for multilingual sites.
Hello! I have a pre-sale question. When I click on live preview it loads for a very long time. Why is it loading so slowly? Is it possible to deactivate moving “Loading” icon to make the site load faster? Thank you
Hi Abtimea.,
Thanks for contacting us.,
Yes, it’s possible to deactivate the loader on the site and make it to load faster.
