2950 comments found.
there is no phone validation in contact form. Guest/visitor can input letters in the phone field
We will add in next release
thanks . also, in your documentation. “Recommend image size 1440×900” does it mean the HOST can upload lower than the dimension?
Yes
I bought this theme years ago. Only now testing it. It is a good theme, bar a few fixes that need to be made as per below:
My suggestions of things to ADD TO THEME DOCUMENTATION ARE:
1. Booking Requests are not being received via Email. There has to be information available to troubleshoot this else a booking website is not able to do bookings
2. All Registrations, Password Resets etc to guests should arrive on their inbox “From Company Name”. Instead they arrive as “From Wordpress”. If not standard, documentation must exist for this so every company can have emails sent from their website as their company name
3. iCal Import works 100% fine. Ical Export does not work (does not synch out) and this must be fixed.
4. Become a Host: This Theme can do via a Button called “Become a Host” that gives a Pop Up window, and a Become a Host Page – works well
5. Login: This theme can do via a Button Pop Up ONLY. And it is not available to login via an actual page. If not available documentation on how to set this up should be made public
Please respond here for all of us as these are standard for all clients.
Thank you for your good work!
Noted
Please share documentation regarding how email works this is the most important.
Like – Booking Requests do not arrive anywhere. Can you advise where is the setup for this to fix?
Anyone who registers gets a welcome email from “Wordpress” – can you advise what email system is so we can amend?
Or please kindly add this as an item on the Theme Documentation. Appreciate it.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Hi, I’m having problems activating payments with WooCommerce, please note “Follow the WooCommerce Documentation the “homey-woo-addon” and “woocommerce” plugins are needed, this is in the theme settings but the plugin does not exist, what can I do? I need the possibility to insert a discount coupon…..
You will find this plugin in your download package under plugins folder
ok thanks!
Hi, I see that Homey still doesn’t support .webp images. When do you think you can implement this feature to lighten the theme a little which is quite heavy? Thank you
We will try in next release.
thank you
Good day
How can I select which sidebar to show on a page? It only gives me an option to select if I want to display the page sidebar (yes/no). I want to display different sidebars on different pages.
Thanks.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Hi there, is it possible to integrate pricelabs to the theme to get the calendar and price ?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Not impressed at all by Favethemes support, with me first contacting them on Tuesday morning, (4 days ago), and us still having problems despite their support person making 3 attempts to resolve the issues we are having, and him not even responding by this evening to an email sent last night.
I wish theme developers would appreciate the problems poor support causes, (especially ones that seem to only reply once a day to support requests as Favethemes appears to do), with this week’s’ issues causing me to look for an alternative solution should another similar project come along in the future.
I may as well give up here, still no reply from Homey support and now the site launch is being delayed. Please Favethemes, sort this out, if not say you can’t and that your theme is broken, don’t have me wasting any more of my time 
What is your ticket ID?
Very clever, deleting my reply with the ticket ID and comments about bad support.
Ticket ID 101385
FYI, 23 days later this issue is not sorted out, with my recommendation being if you want a bookings theme/plugin that works out of the box and offers reasonable support, don’t buy Homey as us buying it has cost us a fortune and prevented a site/business launch.
It would not be as bad if somebody senior in Favethemes had got back to me, instead I’m being forced to deal with a support agent who it seems can only break the site worse, not fix it.
Please, somebody senior from Favethemes get back to me about this, that is unless you like costing people who pay for your theme a fortune in lost business due to your lack of support.
Assigned your ticket to senior developer
Hello, I have problems with the registration and access of Renters and Hosters. Only I can navigate as an administrator. Do you know why it can be?
I bought this script a long time ago and when I installed it I had problems with attacks and hacking and I decided not to use it. Now I see that you have corrected several things and I have decided to start it.
Thank you
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Hi, is anyone aware of the problem what I have ?
My total guests is 7+ 2 for £25 when a user wants to book let’s say for 7 nights for 9 people the 2 Additional guests would be the total of £50 X 7 = £350 but Homey gave me £300 Is there any souloution?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Hi,
Is there possibility to sell add-ons while guest is making a booking of a room? Add-ons like, bonfire setup, etc. I do see selling experience is available but not all rooms in different locations might have other add-ons or experience attached to each room.
Thanks.
Yes, it is available
Thanks
Hi, if i’m using the woocommerce payment, which demo should i look at? I want to see the checkout layout. Also is it possible for the user to book multiple items in single checkout? like 1 home items + 3 experience items in single checkout?
And, is there any function to export/import the listing in bulk? like csv import/export.
You can import and export CSV file.
How about this?—> if i’m using the woocommerce payment, which demo should i look at? I want to see the checkout layout. Also is it possible for the user to book multiple items in single checkout? like 1 home items + 3 experience items in single checkout?
All demos work with WooCommerce Payment
Can this themes works along with regular woocommerce products?
Yes
So if i create regular woocommerce products and customer purchased the product, can they manage their purchases within the same user dashboard? Meaning that, the customer can manage their house booking & woo product purchase in single user dashboard.
No, It will be under WooCommerce dashboard
HI please I want to add Full Name and Phone Number option also in register form and request to book form.
Please i beg how can i do this.
Your official support email is ‘stingy’ with his willingness to help
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
I am not able to do stripe payment, it gives error on select payment method
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Hello, how much will it cost to get mobile Apps iOS and Android Flutter? Pls, it is urgent. Thanks.
We don’t develop mobile apps
What I mean is that I want to buy this theme, but I want a mobile version of it. Can you do the customization for the mobile?
We cannot do, you have to hire someone else.
Hi, I have a few questions regarding your wordpress module.
1- is it possible to define different prices for an apartment depending on the month of the year? Or weekends? Prices vary depending on the period.
2- Is it possible to indicate that in low season, it takes at least 2 nights to reserve the apartment, and in high season that it takes a whole week?
3- Is it possible to synchronize it with a Calendar that works with AirBnb and Booking.com?
Regards
Hello.
Pre-sale question: I want to buy this product but going to use only 20% of it until early 2024. For now, I want to list all my properties but have a button to BOOK which should redirect to an external page. Maybe I want to have multiple buttons like Reserve at AirBNB, Reserve at Booking.com, etc. and the end user would choose their favourite CTA and make a booking.
Question: How do I create a custom Button for all my properties that does not affect the overall theme UI. Is this achievable?
Thanks. Love your product.
I just read in documentation (https://favethemes.zendesk.com/hc/en-us/articles/360050342131-How-Affiliate-Link-Works)
Is that what I can use? If yes, what if I want to use multiple links like mentioned above.
Thank you.
It just support one link, if you need multiple then you have to make changes in child theme.
Thank you. Great to know there is possibility of it. Can you explain how to do it so I can pass on the message to the dev team. How do i explain them.
I want to keep all possible changes before I buy and start the project.
Thank you.
Just need to add multiple links field instead of single link.
OK. I would ask you if further help needed.
Thank you.
sure
pre-sale questions: can I hide the location before the listing is booked?
You can show location radius instead of exact location
Sometimes when I update the options in 2.3.4, doesn’t matter which option, let’s say “Listing Detail Page”, “layout manager”, it would change most of the other options, like search results page layout back to “list view” and “grid view”, as I had it.
It doesn’t happen always. Just sometimes; and then I need to reset those options again, and hopefully it’s the ones I remember.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
In homey theme, in host dashboard >> profile >> payment method page under Select Your Payout Method it only shows paypal, skrill and wire transfer only not show stripe. i want host can select stripe as their payout method. How can I add it.
Hello,
PURCHASED tag is not showing with your name.
So, if your client purchased this theme, then ask him for purchase code and use that to communicate with our support team on our support site.
Click Here for Premium Support
Thanks
Hi favethemes, I´m trying to set your theme but allways that I activate the Homey Core pluggin it does´nt allow me to get into the elementor`s builder. I have this error PHP Notice: Array to string conversion in /home/af6832t9xp9e/public_html/balmoralcollection.co/wp-content/themes/Homey_Main_v2.3.4/homey/framework/functions/helper.php on line 1553
Hello,
PURCHASED tag is not showing with your name.
So, if your client purchased this theme, then ask him for purchase code and use that to communicate with our support team on our support site.
Click Here for Premium Support
Thanks