Discussion on WoodMart - Multipurpose WooCommerce Theme

Discussion on WoodMart - Multipurpose WooCommerce Theme

By
Cart 116,382 sales
Recently Updated
Well Documented

xtemos supports this item

Supported

This author's response time can be up to 1 business day.

12912 comments found.

Hello. Is it possible to use the theme we will purchase from you licensed for more than one domain? Or how should we proceed to use it for more than one domain? Could such an event occur? I would be happy if you inform me :)

Hello,

One regular license allows you to use our theme for a single project only. If you are going to create multiple websites with our theme, then you need to purchase one regular license per domain.

Kind Regards

Hi. There is an error with the Woodmart Slides module. If you upload different backgrounds for desktop and mobile devices, and you have multiple sliders with this config, the slide will only show the desktop background on mobile. No error when just have one slide in a slider with different background for devices, but when you add more slides to the slider the slider will just show the desktop background on mobile devies.

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.

Regards

Hi, Frequently bought together does not work together with Dynamic discounts. Test and check the bug please:
  1. Set dynamic prices and Frequently bought together for product XYZ.

  2. Normal price for example: 1pcs – 15,90 €
    Dynamic price:
    2-3 – 10% – 14,31 €
    4-5 – 12% – 13,99 €
    6+ – 15% – 13,52 €
  3. Open XYZ produkt and add first to cart Frequently bought together products.
  4. Open the XYZ product again and add 5 pcs to cart.
  5. The dynamic price not working because it calculates with the normal price for 1 piece (5×15,90 € not 5×13,99 €!).

  6. But its works when I first add 5 pieces of products and then I add to cart frequently bought together products.

Hello,

Could you please send us your admin and FTP access so we can check and fix this? Use the contact form on this page https://themeforest.net/user/xtemos

Kind Regards

Hello,
I will extend the support this week, then I will write a request on the forum. Thank you.

OK, please, mention this comment in your support request.

Please tell me can I use your theme with WordPress 6.4.1? According to the topic description, I see that compatibility is only with 6.3. Thank you!

Hello,

Thank you for being interested i our theme. Yes, WoodMart is fully compatible with WordPress 6.4.1.

Kind Regards

Hi! Please precise when WPB latest update will be included it in the theme update? I still have 6.11.0 version..

Hello,

You can update the plugin to the latest version via Dashboard -> WoodMart -> Plugins.

Kind Regards

pre-sale question! because I’m waiting for the November sale, I installed a nulled version on my subdomain. While browsing this theme and the settings, I found that it has some problems: 1- The header is not working on all pages, some pages showed up without a header!!; 2- The wishlist page is not working very well, after adding some products to your wishlist you will find out that just one product is showing up and you need to delete it to be able to see the other products; 3- This one is the most important because I believe that the other issue can be fixed or has already been fixed on the new version of this theme; The problem is that this theme is not fully compatible with the LiteSpeed cache plugin which is one of the popular plugins, and to be more specific, you can’t optimize your page using LiteSpeed plugin because it will make some issue on your theme, if you want to “Minify CSS files and inline CSS code; and Combine CSS files and inline CSS code.” you will have an effect that you will see it at the loading time of your pages. 4- I have a question about the rich product results, Does this theme have a JSON code that improves that Google ranking for the products, like reviews, prices, and stock… or do I need to install a plugin for that?

Hello,

Thank you for contacting us.

Our theme has a discount now so you can purchase it at a reduced price. It will give you access to our support forum where our specialists will be able to help you with your issues.

Kind Regards

Hello! I’m loving the theme (already purchased 3 different licences, so far), but I’m experiencing an issue. This only happens in one of the websites, the other two work excellent. The problem is that it stopped being responive in mobile devices. I’ve switched themes and the problem disappears, so I’m thinking that it has to be something wrong with the theme. Just to let you know, the “Load Elementor optimized CSS” option is disabled. Can you please help?

Hi,

Please, describe to us your problems in a bit more detail. Send some screenshots and provide us with a list of steps on how to reproduce them on your website.

Thank you in advance.

Hi,

I’m having big trouble updating the theme from version 6.4 to the latest version.

A fatal error occurred, and in WP Recovery Mode I’ve now updated the Woodmart Core plugin (plus JS Composer and RevSlide) and WooCommerce, but the site is still down and I’m getting the notification that my php version (7.3…) is outdated.

Which php versions are compatible with the latest theme version? Do you have any other recommendations how to solve this severe issue?

Thanks!

Btw, here are my

Error Details:

An error of type E_PARSE was caused in line 26 of the file …/wp-content/themes/woodmart/inc/admin/options/controls/icons-font/class-icons-font.php. Error message: syntax error, unexpected ‘array’ (T_ARRAY), expecting function (T_FUNCTION) or const (T_CONST)

Hello,

You need to use PHP 7.4 or higher as it is required by WordPress now.

Kind Regards

Hello dear woodmart

We have a customer who signed the contract a few weeks ago, they used a Woodmart theme, Before that, I never used this theme at all, Magnificent

there are many little issues I face and I hope you can help me

1-We have an issue, when LiteSpeed plugin with no customizable setting is activated, the site load goes to 10 seconds, but using wp-rocket there is no problem. what is the problem? We are using an exclusive server (dedicated) with litespeed enterprise webserver for 128gig ram.

2- How can we show the brand’s description in these URLs?

https://woodmart.xtemos.com/shop/?filter_brand=packit

just in the product category or shop page to show information about a brand like in the product single page, that you designed to use HTML block, I couldn’t find any useful option in theme options or brand attributes to show that description.

Regards

Hello,

Thank you for contacting us.

To get support for the theme you need to create an account on our support forum and post a topic there. https://xtemos.com/forums/forum/woodmart-premium-template/

Cyber Monday is now live ;)

Kind Regards

Hi @xtemos

Finally we purchased the theme, but no one answered us in your forum

Why?

Thank you very much for purchasing our theme. Could you pleas send us your topic URL?

Hello, Yesterday I installed Woodmart and chose the Furniture 2 theme. I’m getting errors like below:

Warning : Undefined array key “width” in /home/platne/serwer189254/public_html/autoinstalator/—/wordpress42413/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/

Regards

Is it possible to use more then one video per product ? 2 Images + 2 Videos ?

Multiple Videos on 1 product ? How can i get that done ?

Follow our documentation tutorial on this page https://xtemos.com/docs-topic/product-video/

Feature request: Please add a function for woodmart slider to select how large the background image should be. Normally it uses the full size but sometimes we want to use slider only as 6/12 columen and then medium would be enough.

Hello,

Thank you for the feature request. We will consider this for our future updates.

Kind Regards

How can I eliminate the “Out of stock” text that is seen in the shop menu when you see all the products

Hello,

Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.

To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.

To create a new topic on our support forum, please follow these steps:

1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.

2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.

3. Click “Submit” to post your question.

Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.

Thank you for your cooperation, and we look forward to hearing from you on the support forum.

Best regards

Hello! suddenly some of product images stoped be visible for visitors, but I can see its in media library. please, help! exmpl: ( https://energytoyss.gr/product/100-led-labakia-ble-4-95m-se-sira-me-diafanes-kalodio-ke-programmata)

Hello,

Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

Regards

Hi, guys. I’ve got following PHP warning messages in my log recently, please investigate it:
PHP Warning:  Trying to access array offset on value of type bool in /wp-content/themes/woodmart/inc/integrations/woocommerce/modules/variation-gallery-new.php on line 128

PHP Warning:  Trying to access array offset on value of type bool in /wp-content/themes/woodmart/inc/integrations/woocommerce/modules/variation-gallery-new.php on line 127

PHP Warning:  Trying to access array offset on value of type bool in /wp-content/themes/woodmart/inc/integrations/woocommerce/modules/variation-gallery-new.php on line 126

Hello,

Most likely, you added an image to the variation and then removed it from Media. You need to check your variable products and make sure that there are no missing images here https://prnt.sc/0MjDTzntrb3d

Kind Regards

Hi Support,

May I know is it possible to hide the product price for visitor, and once user logged in then user will able to see the product price?

Thanks

Hello,

Thank you for contacting us.

Yes, you can enable this option in Theme Settings -> Shop https://gyazo.com/b434062d34229fc14466389272ed2d6f

Kind Regards

Hi, guys. WPBakery finally uploaded 7.2 to Codecanyon, please share it with us.

Hello,

This plugin has been updated on our server. You should be able to update to the latest version now.

Kind Regards

Hello, I don’t have support since I bought your theme last year but I just found a big issue with your theme. it is causing to a render issues when I check it on https://geopeeker.com/ No Idea what causing that! this is my site: https://pickyoursteals.com/

are you sure? I have 5 plugins on my site: woodmart core, elementor, elementor pro, woocommerce and classic editor. when testing if the is render with your theme there are issues and it is not rendering on all the locations. but if I stay with the same 5 Plugins but just changing the theme, everything is ok and the site is rendering. to say that your theme is fine without checking is not serious. please recheck it.

Hi,

Will Woodmart be ready for the Woo 8.3 update? Currently the header cart ajax update quantity function does not work when utilizing the cart block. I’m hoping this might be resolved once the cart/checkout blocks are set as the default option.

Kind regards

Hi,

Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.

Thank you in advance.

I just purchased the theme, after installing plugins i noticed there is a new version of WPBakery Page Builder available (7.2) but i can’t update it.

Hello,

The plugin developers have not yet released an update to CodeCanyon. Once they do, we’ll update the plugin on our server.

Kind Regards

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey