183 comments found.
Where can I find deactivate this license
I have purchased this theme and activated it. After that I had a little error and I reset my WordPress. but what happened was that I couldn’t activate my premium theme again. When I enter the purchase code it always shows “License is already active on maximum allowed product instances, please deactivate this license from active instance(s) and try again!”. Where can I find deactivate this license from active instance(s). Even though my website domain has not changed and is still the same
Hello,
Thanks for writing in! The issue is resolved. Please check with your opened ticket.
Hi bought the theme. Can you please tell me if I can setup the theme in local host with purchase key? Actually, I want to import all demo in a staging environment. Then copy sections I loved to my main site.
Hello,
Yes, you can do that. Please note that you are allowed to use the theme on a single domain with a single purchase code. If you plan on using it on multiple domains, you need to purchase a separate license for each.
Does the top menu support submenus? I don’t see it in any of the demos.
Hello,
You can create any type of menu. It supports up to 3 levels. You can also create a mega menu using Elementor.
The Item purchase code is not valid on Wordpress. How to solve it ?
Hello,
Thanks for writing in! You need to use your Envato username and purchase code to register your purchase. If you’re getting any errors while going through this process, please register and open a support ticket. Our team will gladly help out.
Hello can you kindly include the Figma Template. Otherwise it’s too much challenging to plan pages
Hello,
Thanks for writing in! All demos were built using the page builder. Figma files/templates are not included in the theme package.
Can I make price / package compare section like this: https://rankmath.com/offer/
Hello,
You can find a range of templates similar to the style you’ve mentioned in our library at the following links:
Pricing Tables Templates
Pricing Comparison Templates
These templates are built to be easily customizable, allowing you to personalize various elements such as colors, text, borders, and backgrounds effortlessly.
Feel free to write back if you have any questions.
Hello, is your template compatible with Elementor Flexbox containers or is it built with sections? Thanks.
Hello,
Thanks for reaching out! All demos are built with Flexbox Containers and all template blocks in our library use the Containers as well. If you have any other questions, feel free to write back. Cheers!
Thank you, I have purchased the theme. It looks really great and is easily customizable. If we would like to try different demo sites, would it be better to import them on separate websites? If we do it on one, maybe the styles could get mixed up?
Importing multiple demos on a single install instance will get the menus and images mixed up. I recommend checking all starter sites and import only one.
hi do i need Elementor pro version?
Hello,
Thanks for writing in! Sierra is fully compatible with the free version of Elementor, so you don’t need to install Elementor PRO. However, if you decide to upgrade to Elementor PRO in the future, our theme is designed to fully support it.
If you have any more questions or if there’s anything else we can assist you with, feel free to let us know. We’re here to help!
All the best,
Key-Design Themes
Hi, how can I translate the “Home” text in Elementor Breadcrumbs? https://prnt.sc/gnn_6QYuMq8N
Hello,
If you want to translate your site to another language, I recommend using Loco Translate. If you need to change the Home word, please register and open a support ticket.
Will you join Cyberweek / Black Friday Sale?
Hello,
This year we didn’t make it onto the Cyber Week nominee list. However, the theme is already available at a discounted price of $39 as part of our introductory discount campaign. The current price will be available for the next two weeks.
Can I make a section like this with your theme: https://ibb.co/544snsT
Absolutely! The sticky navigation section is showcased in action within our CRM demo. There are two ways to incorporate this section into your website:
1. Demo import: You have the option to import the entire CRM starter site. This will include the sticky navigation section.
2. Use the template library: Alternatively, you can add the Sticky Navigation template block from our Template Library onto any page you desire.
Hello, I’m interested in purchasing your theme and using this demo: [https://sierra.keydesign.xyz/mobile-app/]. Is it possible to get the source file to modify texts and images? Thanks.
Hello,
Thank you for your interest in our theme. The theme package does not include PSD or Figma files. However, you can import the Mobile App starter site and easily edit the contents, including text and images, using the provided tools within the theme’s dashboard.
Should you have any further questions or need assistance with customization, please register and open a support ticket.
All the best,
Key-Design Themes
Hi, Demo: Analytics not have “About” page. How can I build this page?
Hello,
You can import that page. Open the Template Library -> switch to the Pages tab -> locate the About page templates -> import.
Hope this helps.
Thanks so much! <3
Hi, where is blog category layouts and single post layouts?
Like this: https://i.imgur.com/OBCxT0n.png Thanks
Hello,
Thanks for writing in! You can configure the Blog layout by navigating to your site admin area -> Sierra -> Theme Options -> Blog.
If you have any other questions, please register and open a support ticket. Our team will gladly help out.
Thanks so much! <3
Hi ,
I love the Sierra saas theme, I really enjoy using it.
And I was wondering do you plan to add a Pricing Toggles templates library blocks of Billed Monthly vs Billed Yearly like these examples :
https://www.swaytheme.com/pages/pricing-classic/ https://www.swaytheme.com/pages/pricing-minimal/If not, can you please explain how to do it myself?
Thanks in advance for your help
Hello,
Thanks for writing in! You can use the Toggle Elementor widget with any type of content, pricing tables included.
Many thanks for your answer, it works fine indeed.
Hello, do I have to be premium in elementor?
Hello,
Thank you for reaching out! Sierra is fully compatible with the free version of Elementor, so you don’t need to have Elementor PRO. However, if you decide to upgrade to Elementor PRO in the future, our theme is designed to fully support it, providing you with even more flexibility and advanced options for customization.
If you have any more questions or if there’s anything else we can assist you with, feel free to let us know. We’re here to help!
All the best,
Key-Design Themes
Is there any discount? Can you possibly lower it to at least $20? That’s only my budget.
Currently, the theme is priced at $29, which is already a discounted rate. This $29 price is the lowest available, and it will be increasing to $59 in just one week. Now is an excellent opportunity to make your purchase.
Does the images source files included? Like we have the power to edit the images?
PSD/Figma files are not included. All images from our demos are free to use.
Can I add $5 to the the figma/pss files?
PSD/Figma files are not included in the theme package as the demos were created within the page builder interface.
hello please make it $29 again for one time. I will checkout.
The $29 was the intro price, a discount campaign that lasted for 2 weeks. Unfortunately, we are unable to change the price at this time.
Hello, last question before I purchase, will I also get this page? – https://sierra.keydesign.xyz/ which should be exactly the same when I import the demo?
The landing page is not included in the theme package. Only the 12 demos can be imported. However, you can recreate it using the Elementor page builder and our Template Library.
Hello, one more question, does this feature included in the theme? https://docs.keydesign.xyz/, if not, is it easy to build like this or need a developer?
The Documentation website is built using another theme which is not available on the market anymore.
how’s that so? Was the theme made by you? is there any way I can purchase it outside the market?
HeroThemes is the author of the theme used on our documentation website. You can check out their products here.
hello, i need help, why i didn’t receive the demo theme?, it wants me to make from scratch.
Please register and open a support ticket. We need to take a closer look at your installation.
Hello, Why doesn’t the template support RTL (Right-to-Left)? Thank you.
Hello,
Thanks for writing in! We appreciate your feedback and understand the importance of RTL support.
I want to assure you that we are actively working on making our theme fully RTL compatible. While the initial version supports RTL to some extent, we acknowledge that not all features have been thoroughly tested for RTL functionality.
Please rest assured that we are committed to delivering a seamless experience for users who prefer RTL layouts. Our development team is diligently working on testing and optimizing all theme features to ensure they work seamlessly with RTL configurations.
Thank you again for getting in touch, and we look forward to delivering an updated version with enhanced RTL compatibility soon.
All the best,
Key-Design Themes
The purchase code is not working and I’ve submitted a ticket. Could you please address it? I need to start this project for my client asap
We are checking it right now.
Ok thank you
Hi, nice! You plan to add real horizontal sliding timeline(with images), Video cards, audio cards, etc. next update?
Hello,
We appreciate your input and are happy to let you know that we’re actively working on the next theme update. If you have any more suggestions or specific features you’d like to see, feel free to leave a comment.
Thanks again for your feedback!
Best regards,
Key-Design Themes
Ok, so no then. Thanks
Mostly all features requested are already available with our template block library:
- Audio templates
- Video Cards 1
- Video Cards 2
- Timeline templates
Let us know if you require other template blocks and we will make sure to add them to our to-do list.
Horizontal scroll/swipe. Everything in theme now is just vertical scroll/swipe. Takes up too much page space if you have a longer timeline than just 4 like you have in the demo. Same for video,audio, etc.
Our development team is actively considering the implementation of a horizontal scroll/swipe widget (carousel widget) in a future theme update. We are always looking for ways to improve and expand our theme features to better meet the diverse needs of our users.
Thank you for your valuable input, and please stay tuned for updates.
Don’t consider. Get it released asap. It’s 2024 and everyone uses mobile. Need horizontal content scroll for better UX on those we mentioned. Theme will sell more. Thanks
FYI-Noticed bug in your pricing comparison templates are missing showing the prices to compare.
Love all your themes. Will you ever add WP Bakery page builder compatibility with this one?
Hi there,
Thank you for your kind words and support! Sierra is designed to work only with Elementor. Unfortunately, it does not support WPBakery Page Builder.
However, if you’re interested in themes that are compatible with WPBakery Page Builder, we have a variety of other themes in our collection. Feel free to explore our portfolio, and we’re confident you’ll find a theme that suits your preferences.
If you have any further questions or if there’s anything else we can assist you with, please don’t hesitate to reach out.
All the best,
Key-Design Themes
