22 comments found.
Hello, I downloaded the theme, but all the pages do not contain demo images. Please provide the images so that I can download the files again ASAP. Thanks
Can I have an update please?
Thanks for your message! Please submit a ticket on the HiBootstrap Support System so our support team can process your ticket.
HiBootstrap Support System: https://support.hibootstrap.com/
Best Regards
I already replied there but you guys don’t reply on time. Please read the issue and do the needful. Waiting for a few days. Take it as an urgent matter. thanks
Hello, I purchased your theme. I liked the theme very well. Html files are missing. I have 8 home pages, the live site has 10 home pages. Is there more variety of pages on the inside pages? Will you make a new update? I’m waiting for your help, good work
Thanks for the message! Please ensure you are using the latest version of the template to get all the pages and yes, we will release an update as soon as possible.
Best Regards
Thanks for your message! Please submit a ticket on the HiBootstrap Support System so our support team can process your ticket.
HiBootstrap Support System: https://support.hibootstrap.com/
Best Regards
Hi, I registered at https://support.hibootstrap.com/ to send the ticket, but I haven’t received any email to confirm, and if I don’t confirm my email address it won’t let me open the ticket. How can I do?
Thanks! Please check your Inbox including the SPAM folder to get the confirmation email.
Best
Hi, I purchased your theme, I’m very happy, but I need to know how to remove the Buy now button. The site I am building is not online yet but I would like to know in advance how to install the license code. a4add22b-ec8b-4ca0-b8ab-b787ad25edcc Thanks
Thanks for your message! Please submit a ticket on the HiBootstrap Support System so our support team can process your ticket.
HiBootstrap Support System: https://support.hibootstrap.com/
Best Regards
Pre purchase question: Is your theme going to get an update anytime soon? The reason I’m asking is that you are not Guttenberg optimised. Are you planning to add that?
Thanks! Grin is an HTML template and can’t be optimized with Gutenberg. It has a WP version available, but we haven’t updated it with Gutenberg compatibility! Here is the link https://themeforest.net/item/rola-medical-dental-wordpress-theme/33411772.
We aim to make the update in early January 23.
Regards
After purchasing this product, I cannot install it and I get this error stylesheets missing
Apologise! The item is a static HTML so you cannot install it as a WordPress theme.
Regards
Dear author, are all elements between pages exchangeable? thanks in advance,
Thanks for the message! Grin is an HTML template and you can copy sections from different pages but there might be needed some CSS work done. But if you would like to get WordPress version for editing contents from the admin dashboard then please check here https://preview.hibootstrap.com/rola-wp/.
Best regards
If we are buying this theme then we must need to hire other developer. Because theme developer is maintaining ZERO support formula.
Apologies! The item is a static HTML template so if you want to add any functionalities then you need to do that from your own.
Regards
Does your theme is well optimized and provide high speed performance in gtmetrix and Google pagespeed insight for mobile/tab/laptop?
Thanks for the message! Yes, the item is well optimized and maintained all coding standards. You will get good performance if you host in a good server.
Regards
OK. Thanks. For html/css theme (under 40mb) site I need to host on dedicated hosting or VPN for getting good server.
Thanks! Dedicated is better than shared VPN.
Regards
My god, Are you recommending dedicated server for this tiny site? Shocking
Apologies! I didn’t recommend dedicated server just replied by comparing based on your query.
I just wanted to say for better speed need better hosting server.
Best
Greetings! You might find checking the WordPress version which we released today! Here is the link https://themeforest.net/item/rola-medical-dental-wordpress-theme/33411772
Regards
I am only interesting in html/css theme not in Wordpress. You did not give me answers to my queries. I already sent you mail. Due to not getting reply I am stuck to take the decision for buying.
Sure, it’s great!
But still did not get your reply for my queries.
Thanks! You can go with shared hosting if you think your site will remain lightweight.
Best
Hi, I did not ask you this question. I sent you some more queries regarding themes. Kindly reply those queries. Or provide me your mail id I will sent you again. Those are total 6 queries.
Hi, Why suddenly rate increased of html site? Is there any discount? Or you are boosting your WP site rather than html?
Promo offer running for the WP version and the price will go up soon!
Regards
Ohh my God, but I am interesting in html/css theme only and rate is becoming high.
why owl carousel run autoplay in this grin template help needed
Thanks for your message! Please submit a ticket on the HiBootstrap Support System so our support team will process your ticket.
HiBootstrap Support System: https://support.hibootstrap.com/
Best Regards
need help please respond
Presale question: Can we reuse the stock image from the dentist theme? Where did you purchase the rights (istock or adobe) this stockimage? Thank you!
Thanks for the message! Yes, it’s possible to reuse demo images and don’t need to purchase license.
Please submit a ticket to our support system after completing the purchase.
EnvyTheme Support System: https://support.hibootstrap.com/
Best Regards
hello I need help with the contact form
Thanks! Response to our ticket system as we only provide support through ticket.
Regards
How do you make the email work? b3d53187-ad1d-4ce1-b358-15636e79ec9d
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.hibootstrap.com/
Best Regards
Hi Mr. I couldn’t find a plugin for Popup image for my images. Could you help ? Or can you send an example? Thanks.
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.hibootstrap.com/
Best Regards
Why does the theme play music sometimes? Where is the code for the music, I cannot find it.
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.hibootstrap.com/
Best Regards
Bought the theme now -
Can you tell me how to add a logo image on the desktop verison instead of just text? I see it is currently text only in the preview?
And also – can the main homepage sldier transition be set to fade as opposed to swipe across?
Thanks! Please consider following the attached screenshots to do these.
Adding logo https://prnt.sc/11gmoey
Update slider transition https://prnt.sc/11gmpgm
Feel free to send us an email to hello@hibootstrap.com if you have any other queries.
Regards
Sorry but those fixes did not work – sent you an email…
It is still not working – I’ve sent you a mail – Can we fix this as promised ASAP please.
No worries! We replied your email.
7 Days and one of the problems I asked about a week ago is still not fixed. Please reply with a fix that works.
Hi, Can a logo image be used? I see it is currently text only in the preview?
And also – can the main homepage sldier transition be set to fade as opposed to swipe across?
Thanks for the message! Yes, you can use logo image instead of title also, possible to to make slider transition fade.
Feel free to ask if you have any questions.
Regards
Thanks!
Hi,
Bought the theme now -
Can a logo image be used on the desktop verison instead of just text? I see it is currently text only in the preview?
And also – can the main homepage sldier transition be set to fade as opposed to swipe across?
Hi, want to purchase your product. Will I get layout of the theme in figma, photoshop or smthng else?
Apologies! These assets aren’t available.
Regards
Thanks for the answer. One morre thing. Don’t understang where can I find map and css files. DevTools failed to load SourceMap: Could not load content for xxx/assets/js/bootstrap.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
Thanks for the message! Please follow attached screenshots - 1.https://prnt.sc/111gt07 2.https://prnt.sc/111guys 3.https://prnt.sc/111gvay
Regards
Good luck!
