3017 comments found.
Hello, since the theme update, I have an issue with the carousel display. In the right column, the text is cut off on the right. I see the same issue on your demo site. Is this a problem with the update and how can this be fixed? Thank you.
Hi,
Thanks for reaching out and notifying us.
Would you mind sharing a link with the issue?
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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hello, you can see it here : https://preprod.group-cva.com/geosciences/ . Scroll the page till the carousel. And i see the same issue on you demo site : elements > carousel https://ohio.clbthemes.com/carousel-shortcode/
Hi,
Unfortunately we don’t see any visual issues. We need just a bit more details before getting that resolved. Would you mind sharing a screenshot? Also, please provide your OS and browser.
Thank you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello, here are screenshots :
https://preprod.group-cva.com/wp-content/uploads/2024/01/Capture_ohio_preprod_caroussel_issue.jpg https://preprod.group-cva.com/wp-content/uploads/2024/01/Capture_ohio_demo_site_carrousel_issue.jpgI use the Chrome browser under Windows 10 and Mac Os Ventura.
Thank you in advance
Hi,
Thank you, now it’s clear.
I’ve reported this to our dev team who is going to check that.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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thank you!
You are Welcome!
Thanks for fixing the bug, now the carousel is displayed correctly.
Glad to hear that.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hey Guys. Just updated the elementor version to 18 but the whole website got down and got this page: https://ibb.co/VLJfcts . I think you should take a look at it. I had to downgrade to v17 to fix the issue. Probably a conflict between the theme and elementor?
Hi,
Do you have any extra plugins or a child theme that might causing the issue? If so try to disable them one by one and check if the issue still remains.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I want to change the purchased license key to a new domain, how do I do that?
Hi,
Thanks for reaching out.
From your WP admin panel navigate to Dashboard > Registration and there will be an option to detach the license:https://prnt.sc/sRjTdl26MLlJ
If you no longer have access to the WordPress installation, just send us a personal message and provide your Licence Code.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I can’t access to wordpress admin, where do I find my Licence Code? I can’t find it in envato account
https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I got it. Thank you
You are Welcome!
Hey, I recently purchased your theme and currently setting it up. I imported some of your demos and i’m having a little issue finding the setting to change the “Get In Touch, 541 Melville Ave, Palo Alto, CA 94301,” and “Work Inquiries” columns that appears in the footer of the menu that overlays the entire page after you click the hamburger icon on desktop. Where do i find this?
Hi,
Thanks for reaching out.
From your WP dashboard navigate to Theme Settings > Menu > General > Hamburger menu details.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I see the “Hamburger menu details typography” section to change the font, but i don’t see any field to change the text itself.
https://prnt.sc/zslqrKgmn8xh
If you don’t have such fields, just try to clear settings cache by clicking the Update button at the top right corner.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I found it. Thank you.
You are Welcome!
I have an issue to report with the latest version of Ohio.
The portfolio page options in the Theme Settings do not work when I try to select a blank page (which has never been edited with any page builder). Loading the selected page shows no project cards or anything at all, and instead I see only the page title – though I have several projects already created in the theme’s Portfolio post type.
The WP Edit Page backend does not show any additional Ohio-specific local page settings after saving the Theme Settings, and I even have the Theme Settings Cache disabled. It seems there is an issue in getting the Portfolio to display via the Theme Settings which is what I want to do.
I have set a custom slug (which is different than the selected page’s permalink/slug), and I have flushed the permalinks. Not sure what I need to do so I may display our portfolio items on our site.
All plugins are installed; everything is at the latest version. Thanks.
Nevermind, I see now that I have to also select the “Portfolio Page” Page Template in the dropdown on the WP Edit Page screen too. Odd that I have to select this twice – seems redundant, no?
Hi,
Glad to hear that you were able to sort it out.
There’re two ways of adding a portfolio output: by using a page builder shortcode/widget or Portfolio page template.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Does the theme Ohio offer the possibility to have a search results page that cards align even thought the titles length are differents
Hi,
Thanks for reaching out.
Would you mind sharing the link? So that we will be able to check that and provide a solution for you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Here : https://www.cm-labs.com/en/?s=industry We can see that the card are not all the same length
.blog-item .card-details .title {
display: -webkit-box;
overflow: hidden;
-webkit-line-clamp: 2;
-webkit-box-orient: vertical;
}
Feel free to change the “2” value with the required one.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I just updated updated to V3.3.4 but it didn’t include the latest update for WP Bakery which should be 7.3. Will you updating this soon?
Hi,
Thanks for reaching out and notifying us.
You can always get the latest version of bundled plugins directly from our server:https://docs.clbthemes.com/ohio/#bundled_plugins
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you for the prompt reply. It was my mistake. Appreciate the hardwork you put into this theme.
Glad to hear that you were able to sort it out.
Thank you for all your help.
1. Is it possible to place the Sharing button at the bottom section of the blog page? Do you have a shortcode to solve it?
2. On the other hand: Is it possible to hide the words Author, Published, Join the conversation from the title of the post, leaving only the name of the Author, the date of publishing and comments.
Here below I include two images.
How it looks like: https://ibb.co/r4vBLnz How I want it to look: https://ibb.co/JQzmHPz
Thank you very much.
3. Likewise hide the author’s photo from the title of the post page.
Thank you.
1. That would require theme’s source code customization.
2. Use the following CSS code to hide the blog meta captions:
.meta-item .prefix {
display: none;
}
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Guys! After last update I got an issue with Header title font (layout 6). Can’t find where can I fix it. All settings for portfolio project and theme contain “Montserrat”, but it still “Blacker”. Screenshot: https://elikov.ru/ohio.png
https://prnt.sc/WA4ZfnKD3v-C
Try to remove that code and the issue should be solved.
Damn it, you’re right! In the Page settings there was a custom code. I don’t know this font but I guess this is something from the very first version of template ))) Thank you very much!!
You are welcome
Hi, how can i edit the text and images etc on Demo 12: Showcase Slider with Elementor?
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I have seen that it is not possible to make some settings to the body text of BLOG posts from theme settings.
Can you help me with a couple of short CSS codes to configure:
1. body text size in mobile versions. 2. Body text page side margins in mobile versions. 3. Word height spacing in body text. 4. Change of body text typography. 5. Hide the words Author, Published, Join the Conversation from the post title.
All referring to the page of the blog entries.
Thank you very much.
/*1. body text size in mobile versions*/
@media screen and (max-width: 768px) {
body {
font-size: 14px;
}
}
/*2. Blog body text page side margins in mobile versions*/
@media screen and (max-width: 768px) {
.entry-content {
padding-left: 30px;
padding-right: 30px;
}
}
/*3. Blog body text height*/
.entry-content {
line-height: 1.9;
}
/*4. Change of the typography of the Blog body text*/
.entry-content * {
font-family: Georgia, serif !important;
}
I would kindly ask you to contact our help center with all your further support inquiries.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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These CSS affect all the pages of the site, but should only apply to the blog entries.
Can you help me with the correct CSS.
Thank you.
Please, don’t duplicate your inquiries.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Another update and more errors. One thing fixed, another thing broken. In the desktop version, it reads the color of dark/light elements incorrectly. It looks as if you had to constantly buy support to correct errors over and over again.
Hi,
Thanks for reaching out.
Please send us a personal message and provide your temporary WP credentials.
Before we proceed it’s necessary to take a full backup of your database and your website. By providing us with access, you agree that a backup has been taken.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
Thanks for reaching out.
Ensure that both Ohio Extra and ACF Pro plugins are installed and activated.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, I see that it is not possible to change the size of the Blog Post body text directly from the theme settings, can you help me with a short CSS code that will allow me to change the size of the blog body text.
Thank you very much.
Hi,
Navigate to Theme Settings > Custom CSS from your WordPress admin panel and use the code below:
.entry-content {
font-size: 13px;
}
Feel free to change the “13px” value with your own.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thanks, can you help me with something else.
A couple of short CSS codes to configure: 1. body text size in mobile versions. 2. Blog body text page side margins in mobile versions. 3. Blog body text height. 4. Change of the typography of the Blog body text.
Thank you very much.
/*1. body text size in mobile versions*/
@media screen and (max-width: 768px) {
body {
font-size: 14px;
}
}
/*2. Blog body text page side margins in mobile versions*/
@media screen and (max-width: 768px) {
.entry-content {
padding-left: 30px;
padding-right: 30px;
}
}
/*3. Blog body text height*/
.entry-content {
line-height: 1.9;
}
/*4. Change of the typography of the Blog body text*/
.entry-content * {
font-family: Georgia, serif !important;
}
I would kindly ask you to contact our help center with all your further support inquiries.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
These CSS affect all the pages of the site, but should only apply to the blog entries.
Can you help me with the correct CSS.
Thank you.
/*1. body text size in mobile versions*/
@media screen and (max-width: 768px) {
.single-post .entry-content {
font-size: 14px;
}
}
/*2. Blog body text page side margins in mobile versions*/
@media screen and (max-width: 768px) {
.single-post .entry-content {
padding-left: 30px;
padding-right: 30px;
}
}
/*3. Blog body text height*/
.single-post .entry-content {
line-height: 1.9;
}
/*4. Change of the typography of the Blog body text*/
.single-post .entry-content * {
font-family: Georgia, serif !important;
}
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi! There seems to be an accessibility issue regarding the mobile hamburger menu accoring to Google PageSpeed:
If a button doesn’t have an accessible name, screen readers will just announce it as a “button.” This makes it unusable for users who rely on screen readers.
div.header-wrap-inner > div.left-part > div.mobile-hamburger > button.icon-button <button class=”icon-button hamburger hamburger-outer-disabled” aria-controls=”site-menu” aria-expanded=”false”>
div.page-container > div.vc_col-md-8 > div.video-button > button.icon-button <button class=”icon-button”>
Thank you!
Hi,
Thanks for reaching out and notifying us.
Please, get the latest Ohio (v3.3.4) version and check if the issue still exists.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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is it possible to not show the number that appears with the menu links (1., 2., 3., 4.) ?
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello, please how can I change images to be responsive in the dark mode ?
Anyone can help me please?
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
it is safe to update WooCommerce to version 8.3.1?
Thank you in advance
Hi,
Thanks for reaching out.
Yes, our theme is compatible with the latest WooCommerce version.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello! I’m not sure if this is intentional or not, but when I do the one-click demo import, only 7 pages get imported in. Is this intentional or am I doing something wrong? All of the blogs, images and theme settings are imported, just not the landing pages that are included on the demo site. Great theme, thanks you!
Hi,
Thanks for reaching out.
It depends on the demo you try to import. If you need the specific demo you should use the one from the “Home” tab:https://prnt.sc/g8fcGhE9WByu
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you for the reply! That worked! Thank you for your help.
You are Welcome!
Hi! Is it possible to use the color switcher without the texts, just only icons? Like from the mobile version.
And I have a problem with additional class “clb__dark_section”. When I use it, the text in the header doesn’t change. Even though dynamic element change is enabled in the theme settings. Also the icon in the search button starts to blink when scrolling.
And one more problem I have with preview in the portfolio project. When I use preview I see this error https://prnt.sc/QvmjaPcAm_ij
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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