1270 comments found.
Why can’t I post a second ticket while one is open?
Hi There, May I know if there is a way to embed already uploaded videos from bunny.net? I’m trying to use embed links from buny, but no luck.
Hello,
Please open a ticket if you need any assistance https://phpface.ticksy.com
I don’t provide technical support at here.
Thanks for understanding.
I know support has expired, but I need to change the domain. The existing domain attached with this theme is https://midnightmoans.com/.
I want that to be removed so that I can use it for a different domain. It is really not possible for me to deactivate the license because the previous site no longer exists.
Done.
Please renew support and open a ticket if you need further assistance.
https://phpface.ticksy.comThanks.
Please check the ticket I sent you. I changed the domain of my site. Can you delete that domain?
Done, please check your ticket.
Thanks.
Hello,
I have found a potential issue / bug and I couldn’t report it on the official ticket system because my support has been expired
Hi,
Feel free to open a ticket under the ‘Request Features – Report Bugs’ category. I welcome any ideas or bug reports. However, please note that tickets in this category will not receive assistance or responses.
Thanks.
Hello, I would like to change the domain name please thank you
arakis
Hi, I just ask you to deactivate my current domain name (which I don’t use) so that I can configure the final domain name please. Actual domain: kifmuzic.com
Thank you
Arakis
Hi Arakis,
Each license is valid for a single end product only. You can deregister the license from the kifmuzic.com WordPress backend by following the instructions at https://phpface.ticksy.com/article/19781/
I have already revoked the license, allowing you to activate it for your new domain.
If you require assistance, please renew support and open a ticket https://phpface.ticksy.com
Thanks.
Ok thank you phpface
Hello,
It’s nice to see finally user can schedule upcomimg videos
I watched the demo.
There’s no video thumbnail showing??
Can that be configured to show upcoming video poster image /video thumbnail?
Thanks
I have updated my streamtube to the latest. The schedule video overlay covers the video thumbnail. This is not a support request. The overlay needs option to make it lighter, ie. More transparent so viewers can see the upcoming video thumbnail.
This requires an update to this new feature.
Right now there’s no option to do this.
Please check .
Thanks
Hi,
It’s designed that way, you can adjust it with just CSS if you have a good understanding of CSS. There is nothing to be improved or fixed.
If you have further questions, please renew support and open a ticket, as any technical questions will not be addressed here.
I appreciate your understanding.
I have updated my licensed streamtube to the latest version.
Why does it require verify license again?
I re-entered my license code and Envato token
and nothing happened?
I have then created a new token and still nothing happened!
Please check
Thanks
Could I edit the text thats in the “search field” (Search here…) in the header?
For assistance, please open a ticket at https://phpface.ticksy.com
Support is not provided on this Comments page.
Thanks.
the FIFU question this Search field question are under Ticket #3540536
Is the theme compatible with FIFU ( https://wordpress.org/plugins/featured-image-from-url/ )
If not, could you recommend something similar.. Im using your Youtube Importer plugin but it would be great to use the importer without having to house all of the Youtube video’s thumbnail images in my Wordpress Library. The thumbnails are def needed for each post but having it offloaded somewhere like how this Free plugin, FIFU allows, would be awesome.
the Search field question and this question about FIFU are under Ticket #3540536
Presale question
Could a user stream live video? Can it be directly from the website or is it done from youtube first?
Hi,
Live streaming is supported, and users will need to send the stream using software such as OBS Studio- https://www.youtube.com/watch?v=Tey3FBGtkuU&list=PLV-ISJll0NWpY0X3kWtT-gP1SQeGltOes&index=2
- https://phpface.ticksy.com/article/19805/
It you prefer to embed YouTube live streams, yes, it’s possible.
Thanks for your interest.
interesting.
Could a user set a stream up like in Twitch, ( https://www.twitch.tv/ ) showcasing their videogame play?
Hi,
Yeah, why not? please refer to the documentation for further instruction https://phpface.ticksy.com/article/19805/
And feel free to open a ticket if you need assistance https://phpface.ticksy.com
Thanks for your purchase.
Hi dear I saw that the taxonomies (tags and categories) are separate for posts and videos on the demo site. Is it possible to define a common taxonomies for the posts and categories so that, for example, when the visitor selects the “sport” tag, he sees both the videos and the articles?
Hi,
Thanks for your interest, unfortunately, it’s not possible.
Regards.
Presale Question
I see there are 8 or so Home layouts…
but is a layout like this easily done with your theme: https://demo.tagdiv.com/newspaper_week_pro/
do you have a WPbackend demo?
nv mind
Hi. After update i can’t scrolling back or forward the video.How to fix that?
Hi,
I would be happy to investigate further if you open a ticket and provide more details such as Website URL, screenshot or a recorded video of the issue you are facing.
https://phpface.ticksy.comPlease note that technical questions or requests for assistance will not be addressed here.
Thanks.
I Really like this one. Looks like “the big one”. And is what we need as an alternative in the World 
Wonder if this can be scaled on a fast enough server
Hi,
Thank you for your interest. I’m not entirely sure I fully understand the question. The theme is designed to work as fast as possible since it’s optimized. However, there is no guarantee, as there are a few factors beyond our control that could affect performance.
If you have further pre-sale questions, don’t hesitate to let me know.
Regards.
Hey how are you before I purchase theme can I have a developer modified and change a few things in the theme to my liking by adding different functionalities can the theme be modified to allow for Pacific modifications ? By Adding new codes to make it work in my Pacific needs
Hello,
I’m the StreamTube owner, also known as StreamTube developer, I already responded to your question, confirming that the theme is customizable. However, the specific details on how the theme can be customized depend on your developer. For accurate information, please reach out to your developer directly, as they would be best suited to address your inquiry.
Just my thought, the theme may not be suitable for you, given your limited experience and knowledge about WordPress. In any case, I recommend exploring other themes that might better suit your needs.
Thanks for your interest.
Does the theme support posting upcoming videos / live streams? I have purchased the theme and everything is great. Just wanting to know if this feature is available or if it could be a paid customisation? Thanks!
Hi,
Did you know that live streaming is already integrated? https://phpface.ticksy.com/article/19805/
If you need further assistance, please open a ticket https://phpface.ticksy.com
Thanks.
Hi, Great theme!! I’m wondering where you can add a relevant product is super awesome, but if someone has joined to stream videos they can’t access that video anymore since it wants them to buy it. Can it be both? If they have a membership they can still view it but have a choice to buy it?
Thanks
Hello,
Please open a ticket and show us what exactly you are referring to, We will investigate further https://phpface.ticksy.com
Thank you.
PRE SALE QUESTION
Hey is there a way to establish PICTURE IN PICTURE??
If a user scrolls down during their video, the video would then minimize to the corner so you can still view the video while looking at other parts of the webpage
Hi,
A short answer is that it’s available.
Thanks.
Where can I see a demo of it? I would like to see it.
Also “short answer”.. does that mean that this theme automatically have that feature or were you implying that this theme would require some degree of customization for such a feature?
AND if it is customization, would that be a simple theme configuration in the theme settings.. or would it be actual hard coding of the theme files??
This will be my final PRE SALE QUESTION btw
It’s available in the Theme Options panel and you could enable or disable it as desired.
PRE SALE QUESTION
For the demo, do you need to pay for the PAID MEMBERSHIP PRO ?? https://www.paidmembershipspro.com/pricing/
Can the demo and ALL of its features work with the FREE version of the wordpress plugin PAID MEMBERSHIP PRO ??
Hello,
1. A regular license is fine for you.
2. All demo features work with the PMPro free version. You don’t need to purchase its pro version unless you would like to expand your membership functionality.
Let me know if you have further pre-sale questions.
Thanks.
PRE SALE QUESTION
Just for verification with.your regular license I can:
- Sell my products in the shop to my users
- Charge users if they want Pro type memberships on my site
- Monetize the website from its traffic (Google Adsense, sponsorship deals etc)
I dont fully understand the wording of the regular/extended license descriptions and I need you to be very direct of whats ok and not ok with your policy. Im just trying to understand which streaming-theme fits my needs the best on ThemeForest. Thanks for your time.
