20 comments found.
Great theme, and awesome support! Look no further, this is the theme to get!
Your support keeps us motivated. Thanks for the fantastic review!
Where is the child theme? It’s not in the zip file you provided.
The child theme is automatically generated during the demo installation process, so there’s no need to worry about that.
Hi mate,
I have a problem: a company contacted me claiming that we are not authorized to use their Mont Blanc font. Can you help us replace this font with another font?
I see that other web designers have already solved this problem and you referred them to https://pavothemes.ticksy.com/ but I can only send a request for help there if I pay for support. I don’t want to pay for template support, I already paid once and I didn’t pay for the problems that were caused to me.
I thank you for your help.
Please contact via email pavothemes@gmail.com, we will check and try to help you.
Thanks
After importing the template I have 3 errors. I haven’t had time to do anything with the template yet and there are already 3 errors. How can I deal with them?
Warning: Undefined array key “system_colors” in /public_html/wp-content/themes/luxtower/inc/elementor/class-elementor.php on line 58
Warning: foreach() argument must be of type array|object, null given in /public_html/wp-content/themes/luxtower/inc/elementor/class-elementor.php on line 58
Warning: Undefined array key “container_width” in public_html/wp-content/themes/luxtower/inc/elementor/class-elementor.php on line 63
Hi you, Please contact via https://pavothemes.ticksy.com/, we will check and try to help you.
Hi, my website is not showing right, and elementor builder is not letting me modify anything. I have tried deactivating all the plugins and the problems seems to be the Elementor Header & Footer Builder plugin, but I still need this plugin for my site. Please let me know if you could fix it or tell me how to fix it.
Please contact via https://pavothemes.ticksy.com/, we will check and try to help you.
Luxtower theme crashes without any edit. All luxtower elementor options as well is missing. Is this a general or common error?
This is a conflict with Elementor plugin version 3.22, we have released a patch to fix this error. Please download the latest theme version and update your website
This theme crashes my WP installation every single time, because of the SVG plugin. Is there a fix for this or can I just get my refund now? Seriously annoyed with this theme in my limited use to date.
The error may be due to a conflict between your hosting and SVG files, please check your hosting
What would I be checking for on my hosting? This is very vague, please be specific with a fix of the issue or let’s just process the refund now.
I also cannot find the cause of the problem through your description. To avoid these negative experiences and avoid wasting our time, please request a refund
Hi, my realtor client a couple of essential queries. Kindly share the in-depth insights at the earliest. Thanks in advance !
1) Compatibility with 4K resolution (and beyond) – Is this theme optimised for various ultra high resolutions inluding 4K and beyond
2) Project / Property Search functionality – Does the functionality of a search Project / Property, which will load results on a separate page exist?
Also, I have a few pre-sales technical queries. I request you to share the in-depth insights for them too.
1) This being a single property theme, suppose my client has multiple residential, commercial projects to showcase, how can I create these project categories and showcase the corresponding projects under the respective categories?
2) How high does this theme natively score on various page load speed standards such as Google pagespeed? (I shall appriciate if the team could provide screenshots of the actual test results)
3) Is this theme 100% compatible with most popular SEO plugins such as Yoast etc.
Thanks !
1. Using high-quality photos and videos (4K resolution) takes up a lot of space and makes the customer’s website access process longer.
In addition, not all customers use devices that support 4K resolution.
For the above reasons, you should consider using 4K resolution for your website
2. Yes, Project / Property search results are displayed on a separate page
3. The purpose of use and design of this theme is for one project only, you cannot use it for many other projects.
You will have to use another theme for this function
4. You can check out our demo yourself on google PageSpeed and GTmetrix if you want
5. Yes, you can use normal SEO plugins
Thank you for your prompt response. I appreciate your support.
Ok, let me know if you need to help.
Hi
We have received a legal notice regarding the Mont Blanc font license from Fontfabric. I have purchased the luxtower theme approximately a year ago, and at that time, the font used on luxtower theme was luxtower. However, it has come to my attention that now you have changed font. This change feels misleading, and I believe we might have been scammed.
We will support you in switching to a new font if you want. Please contact https://pavothemes.ticksy.com/ for assistance with your issue
there is an issue with your theme when updating elementor plugin. Mainly in STYLE (not working)
we can’t open our site with full styles.
Please contact via https://pavothemes.ticksy.com/, we will check and try to help you.
I still have 3 more months of support, but your website says my support is expired
Are you mistaken?
Your account’s support will expire on December 22, 2023: https://prnt.sc/EZ09-a08DBh4
I got an email saying I need to license the Mont Blanc font. Thought it cam with the theme
Oh, we will check this issue again.
Does this theme support RTL ?
Yes, our theme supports RTL
Total Scam ! Nothing works, all pages are empty ! I imported everything installed the theme correctly and it’s all blank !
Hi there,
We are sorry that your experience with our theme doesn’t meet your expectation. Let us have a chance to help you. Please contact our support team at https://pavothemes.com/forums/forum/themes-support/luxtower-single-property-wordpress-theme/ and attach your site info also, they will check and help you.
In case you don’t satisfy with the theme, you can request a refund here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Thanks & Regards,
Hi I purchased theme and installed. 1. i am able to change only one logo. the home page logo doesn’t change. 2. contact us form how to fix?
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://pavothemes.com/forums/forum/themes-support/luxtower-single-property-wordpress-theme/ and attach your site info also, they will check and support you.
Thanks,
Why theme don’t have stickly header? I want to buy it but stickly header is very important for me…waiting
Hi! Thanks for contacting us. Once you buy our theme, you can contact our support team, they will help you to have sticky header with custom codes.
Yes…i think i will buy the theme. Thank’s
Great Work,Congratulations GLWS 
Thank you
Great Work,Congratulations GLWS
Thank you!
Congratulations, Best of luck with sales
Thank you!
Great work!
Thank you!
