11 comments found.
Hello,
I am interested in purchasing the Cobble – Flooring & Construction WordPress Theme and need some clarifications before proceeding (maybe not all questions related to your site if the plugin not exsted:
1. Demo Import & Page Selection
If I import the demo content, will my site look exactly like the live preview, including all sections, fonts, colors, and layouts? Do I have the option to select specific pages or sections to import instead of the full demo? For example, if I want only the homepage from Demo 2 and the about page from Demo 3, is that possible? Can I build my site page by page, selecting sections individually, or is the demo only available as a full import?
2. Homepage Setup
After importing the demo, how do I set a specific homepage? Some users have reported getting a “404. Nothing here” error when trying to edit with Elementor. How can I prevent this? If I import multiple demo homepages, can I switch between them easily without breaking my design?
3. Customization & Elementor Issues
Are all sections of the theme fully customizable with Elementor, or are there any limitations where I need to modify theme files manually? Some users have reported conflicts between Elementor and the theme. Have these issues been addressed in the latest update? What is the best way to prevent errors like the “recent-projects-widget.php” fatal error when updating the theme and Elementor?
4. SEO & URL Customization
How can I remove “blog” from the URL path? For example, instead of https://website.com/blog/project/fleche-blanche-elementor/, I want it to be https://website.com/project/fleche-blanche-elementor/. Does the theme support custom SEO-friendly URL structures without requiring additional plugins?
5. Performance Optimization & Dynamic Elements
Does the theme include performance optimization features (lazy loading, caching, or minification), or do I need to install external plugins? Some users reported issues with dynamic text in Elementor moving content up and down unexpectedly when scrolling. Has this issue been resolved, or is there a setting to fix this behavior?
6. Plugin Compatibility & Updates
Are premium plugins like Elementor Pro or WPBakery included, or do I need to purchase them separately? How often do you release theme updates, and are plugin updates included? If I experience issues after updating Elementor, do you provide fixes quickly, or would I need to manually adjust the theme files?
7. Contact Form Issues
Some users mentioned that the contact form is not working, even after switching to other form plugins like Forminator. Is this a known issue, and what is the recommended solution?
8. Video Background & Media Issues
Can I use a YouTube video as a background for my homepage? If so, how do I ensure it loops continuously without showing random video suggestions when it ends? Some users reported that videos do not display correctly on mobile devices and instead show a blank background. How can this be fixed?
9. Theme Support & Troubleshooting
If I face issues after purchasing, how quickly can I expect a response from your team? Are there any known compatibility issues with WordPress updates or third-party plugins?
I really like the theme, but I need confirmation on these points before making a purchase. I appreciate your time and look forward to your response.
Best regards, Hassan
Hello Hassan,
Thank you for your interest in our theme!
1. Demo Import & Page Selection Absolutely! Our theme includes a simple One-click demo data installation, which allows your site to look exactly as on the theme demo. This option is available with the full demo data import option. You may also use Partial demo data import – it allows you to choose specific demo pages to be imported. Selecting the specific sections is not available in the demo data import.
2. Homepage Setup Sure! You may select the desired homepage as a front page under Settings > Reading after full demo data import. The theme is compatible with the Elementor builder and there should be no errors/problems with editing the pages. As a rule, 404 errors are related to the server configuration and can be addressed by your hosting provider.
3. Customization & Elementor Issues Theme demo content is built with the free version of the Elementor plugin, which is fully compatible with the theme. All demo pages can be edited with this editor, including custom posts. We have tested the theme and were unable to find any conficts with this plugin. There’s no need to edit the theme files unless you want to modify or extend the item beyond the original features, style and functionality described on the item page.
4. SEO & URL Customization By default, we do not include /blog/ in the post slug – https://cobble.themerex.net/furniture-designs-become-more-sophisticated/ It depends on the permalinks structure and can be changed under Settings > Permalinks. You will need to install a SEO plugin for website SEO configuration.
5. Performance Optimization & Dynamic Elements The theme offers basic optimization settings – https://prnt.sc/Ng9fUYciIYYh , for advanced website speed optimization, you will need to install additional plugins. We haven’t received any complaints/reports regarding dynamic text in Elementor
6. Plugin Compatibility & Updates The theme is bundled with the free version of the Elementor builder, PRO version is not included in the theme package. We release theme updates as needed, depending on the nature of the changes—this can include both minor improvements and major feature additions or fixes. While there’s no fixed schedule, we ensure updates are released whenever necessary to maintain compatibility, security, and performance. As for plugin updates, we include updated versions of the bundled plugins as part of the theme updates when applicable. If the issue with Elementor update is related to the theme, it will be addressed by our Support team.
7. Contact Form Issues Contact form functionality depends on your server settings. If the wp_mail function is supported on your server, there should be no issues with using this plugin. If it’s not supported, you will need to install and configure SMTP plugin to make it work properly.
8. Video Background & Media Issues You may insert a YouTube video as a background using in the Slider Revolution plugin, which is bundled with the theme. We haven’t received any complaints/reports regarding the plugin functionality on mobile devices.
9. Theme Support & Troubleshooting Support time schedule is Monday – Friday: 10.00 – 19.00 CET. We answer all questions within 12-24 hours, however in some cases a slight delay may occur due to our team analyzing and fixing the issue. We do not guarantee full compatibility of your theme with 3rd party plugins. Making a theme compliant with the plugin may require additional customization, which is not included in the support service.
Regards.
Hello, are there any updates for this theme? Greetings Roman
Hello Roman,
Thank you for contacting us!
The latest theme version 1.4.0 was released a month ago. Just use ThemeRex Updater plugin to update all bundled plugins directly in the Dashboard and to keep the theme components up-to-date. Here is the guide: https://cobble.themerex.net//doc/#installation_theme_update
Regards.
Hello, Thank you for your reply! Unfortunately, there are some errors in my WP version that need to be taken into account… Alternatively, they could be fixed… I look forward to your new message! Greetings Roman
Roman,
You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check if the issue can be solved without support renewal.
Regards.
Are there any other customizations for the desktop menu, like a megamenu?
Hello,
Thank you for your interest in our theme!
Sure. The Submenu layout is used to create a custom dropdown menu without installing Uber Menu/Mega Menu plug-ins. You can apply the submenu layout in the Appearance > Menus > Layout of submenu (optional) field. Please view this article for more information about submenu layouts -https://themerex.net/wp/submenu-layouts/
Regards.
Hello, Where can I change the GOOGLE MAP location in the contact form?
Thank you
Hello,
Thank you for contacting us!
Please insert a valid API key in the “Google API key” field under Theme Panel (WP Dashboard) > ThemeREX Addons > API tab. In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Good morning, Does this template also work with wordpress 6.5 ? Thank you
Hello,
Thank you for your interest in our theme!
Absolutely! The theme is fully compatible with Wordpress 6.5+. In case any errors arise, they will be fixed right away.
Once you purchase the theme you do get 6 months of support included and you are always welcome to submit a request at our help desk https://themerex.net/support/ where you will get assistance and guidance on any theme-related questions you might have.
Regards.
Perfect, we will purchase your template for this project and see how efficient and effective it is to install. We are an agency in Spain and if everything goes well, we will buy more licenses. Thank you for your prompt response.
Great! Happy to help!
PURCHASED, we continue talk. Let’s see how it goes!
Wow! Thank you for choosing our theme! Our support team is always eager to help and you can submit a ticket at our Help Desk https://themerex.net/support/ where one of our support agents will be happy to assist you.
Have a nice one!
How do I get rid of this dot (mouse trail) it is really annoying?
Hello,
Thank you for choosing our theme!
You can easily disable the mouse helper with in just one click under Theme Panel > ThemeREX Addons > Mouse helper – https://cobble.themerex.net//doc/#theme_addons_mouse_helper
Our technical support team is always ready to help you with any difficulties you encounter and provide you with the instructions and tutorials to make the customization process easy and straightforward. Just submit a support ticket at https://themerex.net/support/
Regards.
Any chance for the initial price to be active again?
Hello,
We appreciate your interest in our theme!
The discounted price for the “Cobble” theme was an introductory offer valid for the first week only. Nevertheless, our Team will be happy to address your request. Could you please submit a Pre-sales ticket at https://themerex.net/support ?
Regards.
Good luck!
Thank you so much!
Congratulations GLWS 
Many thanks!
Great Work,Congratulations GLWS
Thank you for the feedback!
nice work
Thanks a lot!
