2454 comments found.
Hey, is their any way to hide the mega menu on hover and only show the mega menu on click?
Currently, the mega menu shows up whenever someone hovers over the navigation menus (that are mega menu enabled).
Thank you for purchasing this theme.
The mega menu currently utilizes CSS for hover functionality. If you’d like to switch to a click-based interaction, JavaScript would need to be implemented. While not overly complex, we recommend discussing this customization with your web developer to ensure.
Feel free to contact the support team if you have any further question:
https://themeforest.net/item/foxiz-wordpress-newspaper-and-magazine/34617430/supportRegards,
This means that you’ll be charging a fee for this, or not? Actually, I need that functionality, instead of on-click method.
Certainly! By default, the mega menu is designed to show/hide on hovering over the parent item. If you wish to customize this behavior, it’s a straightforward task that can be discussed with your developer. It’s not a difficult job to tailor it to your specific preferences.
Regarding fees, if you choose to hire our services for customization, charges would be based on the working hours required for the task. Feel free to reach out if you have any more questions or would like to proceed with the customization: https://themeforest.net/item/foxiz-wordpress-newspaper-and-magazine/34617430/support
Many thanks!
Question before purchasing: Can you provide an estimated date for resolving the counter/post view issue that users have raised concerns about? While I appreciate the aesthetic of your theme, I’m concerned that addressing these issues might take some time.
Thank you for reaching out.
We appreciate your concern regarding the counter/post view issue. While we acknowledge that this matter has affected a limited number of users (~ 2), it’s important to note that the majority of our user base has not reported any issues. Our internal tests with the latest version confirm that the plugin is still functioning as expected.
However, we are actively conducting an investigation and plan to implement a solution in the upcoming updates if we identify any issues.
We thank you for your patience and continued interest in our theme. Should you have any questions, Feel free let me know.
Regards,
can’t install demo content uploader… stuck at 0% help!!!!!
To effectively assist you with your inquiry, please contact our support team directly using the following link:
https://themeforest.net/item/foxiz-wordpress-newspaper-and-magazine/34617430/support
Our support team will gladly assist and help you to solve issues.
Regards,
Hi, first of all: Merry Christmas everyone nd thanks for your wonderful theme. However, I see there are a number of customers complaining about the counter/post view issue! Please get the post views counter issue fixed. It’s a vital part of your theme and you can’t just answer with “we are investigating/considering/ your issue or concern”. Either provide a detailed solution with that existing plugin, clearly documenting which settings / plugin version are needed to get it working or release a fix in a new version of your theme as soon as possible.
Thank you for your feedback!
We apologize for any inconvenience caused by recent changes to the plugin’s functionality and pricing. Please note that we were unaware of the plugin company’s updates.
While the AJAX option requires a Pro license, the RestAPI is still accessible in the free version, providing a viable solution for cache search and basic functionality.
Your suggestion to integrate a built-in post counting feature is under active consideration for our upcoming updates.
Thank you very much!
Thank you very much but the restapi solution (as well as all other options including the object cache support) is NOT working anymore. I’ve tested back and forth even having the developers look at it and they couldn’t provide a solution. The number of views is (randomly) very low (like approximately 1/10 of the real views it shows in google analytics) and the number is no longer added to the existing post views. I am sorry to say but neither the free version (currently 1.4.3) nor the pro version (1.0.2) are really working.
To effectively assist you with your inquiry, please contact our support team directly using the following link:
https://themeforest.net/item/foxiz-wordpress-newspaper-and-magazine/34617430/support
Our support team will gladly assist and help you to solve issues.
Regards,
Honestly, do you think this is the proper response? There is no need for me to open a ticket. The plugin is broken and not working and it is up to you to deliver a working solution.
I understand and acknowledge your frustration with the current state of the plugin, and I sincerely apologize for any inconvenience you may be experiencing.
Please rest assured that we have solutions in place to address the issues you’re facing. However, it’s important to note that support cannot be provided via the comment box, as we need to debug your hosting to check the REST API issue and potentially and fix the issues. To ensure prompt and optimal assistance, I recommend reaching out to the support team directly.
Our support team is well-equipped to deliver a working solution and will prioritize your case.
Thank you for your understanding!
My case does not need to be priorised as this is a problem that affects every user (they might not know or care).
We appreciate your understanding and patience!
While we haven’t identified any issues with the post view counter plugin on our end (in REST API mode), we understand the importance of addressing concerns that impact all users.
We are actively investigating the matter to ensure a comprehensive solution. Updates and necessary fixes will be included in future theme updates.
If you have any further details or observations, feel free to share them.
Regards,
The creative gallery post types in Pixwell theme are crucial for me because I have many product images I want to showcase effectively. Could you tell me if there’s a way to achieve similar functionality in Foxiz? Please bring that feature in foxiz or guide me how to do it.
Thanks for reaching out!
We’re actively enhancing the Pixwell theme, and while the creative gallery post types are crucial, integrating custom post type functionality requires substantial development work. Currently, this feature is exclusive to our Foxiz theme.
We understand your preference for Pixwell, and we’re exploring options to bring this functionality to Pixwell in future updates.
For any further questions or assistance, feel free to let us know.
Thanks for your understanding!
Good Day,
I am having issues with post counter plugin. First it now limits what I can do with it and again it’s a paid service which is on a high end. It doesn’t count properly and when I want to choose other counting methods am left with JavaScript and RestAPI. AJAX option is Pro which means, I have to buy a license on a yearly basis.
Guys com’on you’ve got the man power to handle complicated task like this and certainly adding an inbuilt post counting feature is not something hard to do. Please consider doing this on upcoming updates so we can finally get rid off this post counter plugin.
Even if the option will be limited at a start, I can deal with it since I believe the theme will be updated including the core functionality (inbuilt post counter)
Hi there,
Thank you for reaching out to us, We appreciate your feedback and understand your concerns.
We sincerely apologize for any inconvenience caused by the recent changes in the plugin’s functionality and pricing structure. We want to clarify that we were unaware of the plugin company’s updates and changes to their terms.
Upon reviewing your concerns, we acknowledge that the limitations imposed by the current plugin setup can be frustrating. While the AJAX option requires a Pro license, we’d like to highlight that the RestAPI is still available in the free version. This method remains a viable solution for cache search and basic functionality.
In response to your suggestion, we are actively considering the integration of a built-in post counting feature in our upcoming updates.
Thank you for your patience and understanding!
Regards,
I have set my own to RestApI and it’s not working at all. I have turned it back to PHP. Trust me you can do a test run on your side. I can’t be having hundreds and thousands of visitors everyday only for the plugin to report less than half of the total view for the day. I think they purposely did this just to force people to buy the plugin pro version. Please you guys should look into this or perhaps remove it entirely so we know we don’t have post counter. I will relay on google site kit , analytics for views and tends on my site.
Thank you for you reply.
To effectively assist you with your inquiry, please contact our support team directly using the following link:
https://themeforest.net/item/foxiz-wordpress-newspaper-and-magazine/34617430/supportOur support team will gladly assist and find the best solution for you
Regards,
So I should open ticket for something that is literally plugin related issue? No! Can’t do. I have temporary disabled the post counter plugin on my site. It’s useless cos the count is not accurate.
We appreciate your feedback.
Our tests indicate that this plugin is working well, but we plan to support built-in features.
In the meantime, if you’re experiencing issues, you may want to consider trying an older version of the plugin. Alternatively, you can filter popular posts using Jetpack.
We apologize for any inconvenience and appreciate your patience as we work to improve the theme.
Some Suggestions:-
1. Add More Button Styles (Option to choose from theme panel) 2. Add Ruby Composer (for easy customization and who don’t want to use elementor) 3. Local Fonts (Option to upload custom fonts and save google fonts locally due to GDRP) 4. Fix Tap targets are not sized appropriately in mobile 5. Add More Blocks to improve content (such as in heading tags has option to choose some premade styles) 6. Add More Ad Formats like parallax also optimize for cls issue its better to having option to set min height 7. Optimize Web Stories Block 8. Add Deal Addon
An important update suggestion: I suggest you start looking away from the current post views plugin that counts views for the theme because it is VERY BAD. It is not anything special but the plugin developers are selling the plugin NOT AS A ONE OFF BUT ON AN ANNUAL SUBSCRIPTION BASIS. We can’t tell them how to sell their plugin but it doesn’t make sense that the free version of the plugin is horribly limited in functionality. Imagine getting over 3000 views on a post on Jetpack and the view counter in the theme says total views is 12! Not exactly sure the type of partnership you both have but please, use a more reliable view counter plugin, if possible, one on Themeforest and I’ll gladly buy it. I can’t imagine myself buying a plugin that I have to pay yearly for.
And please suggest another post view plugin that works seamlessly with the theme. Thank you.
Thank you for sharing your concerns about the current post views plugin. We understand the importance of having an accurate and reliable view counter.
Based on our extensive testing, the current plugin is considered the most popular and accurate in our experience. However, we want to assure you that we don’t have any official partnership with the plugin developers. Our recommendation is solely based on its performance during testing.
If you encounter discrepancies in view counts, we recommend checking your caching settings. Using the AJAX or REST API method might help address this issue. Additionally, experimenting with an older version of the plugin could be a viable solution.
We will take it into consideration as we continually strive to improve our theme. In future updates, we will explore the possibility of supporting built-in views.
If you have any further questions or suggestions, feel free to share them with us.
Regards,
While your theme is striking, it lacks interactive elements such as Personality Quizzes, Polls (versus), and Flip Cards. Third-party plugins can create this viral content, but they tend to be quite pricey. It would be outstanding if you could integrate this content directly into your theme, similar to the Bimber theme’s approach.
Thank you for taking the time to share your feedback with us!
Your suggestion to integrate these features directly into our theme is truly appreciated. We are committed to carefully considering each one, with the goal of achieving a harmonious balance between functionality and speed in our theme.
Should you have additional suggestions or specific features in mind, please don’t hesitate to share them with us. Your input is invaluable as we work towards enhancing our theme.
Many thanks once again for your contribution!
Could you please add more icon choices? The current selection is quite limited. https://icons.themeruby.com/foxiz/
Thanks for your input!
We prioritize speed and efficiency in our icon font. If you’re looking for a wider variety, you can enable Font Awesome in Theme Options > Theme Design.
Any more questions? Feel free to ask!
i have purchased theme two times. can i cancel one theme get refund? for one only?
Thank you for reaching out.
Yes, you can request a refund for one of you purchased. To initiate the refund process, please open a refund ticket on the Envato Help site.
If you have any other questions or need further assistance, feel free to let me know.
There is a bug in the theme. Many things are not functioning properly. Most of the options in the theme settings are rigid and make it difficult to customize the theme. For example, when trying to change the font, the selector is stiff, making it impossible to select a different font aside from the default. This issue persists with every other option, making it impossible to change settings from the default ones.
Please address this issue as it is preventing me from making proper use of the theme.
Thank you for reaching out.
I appreciate your feedback. To configure the typography, please refer to our documentation at https://help.themeruby.com/foxiz/typography-options/. This resource should guide you through the process of customizing fonts and resolving your issues.
If you’re still experiencing difficulties after following the documentation, please contact our support team for further assistance. Kindly share a few screenshots illustrating the problem so that we can better understand the issue and provide you with a more accurate solution.
Thank you for your patience, and we look forward to resolving this matter for you.
Regards,
Is there a planned demo for the upcoming update? If so, could you please share its estimated release date?
Our team is working on the upcoming major update, which promises to bring significant enhancements to the current version.
We anticipate its release soon, but we cannot ensure the exact time.
Stay tuned for further details, and thank you for your patience and anticipation.
hello, we will have an update before the end of the year?
Waiting for the big update that you announce…
Thank you. Yes, we are working on the next version, but we cannot guarantee the release time!
will it be before the new year?
Sorry, we cannot guarantee the release time!
Hi, I’m not asking for an exact date, I’m just asking if it will be before the end of 2024.
Yes, the release is planned for January 2024. We’re currently in the testing phase to ensure everything is thoroughly checked before deploying the update.
Thank you for your understanding!
Thank you so much!!!
Hi
Are we going to get new update before the year end or before 25th December as a Christmas gift. Or we all have to wait till 2024?
Our team is hard at work on the next big update. It will be a significant enhancement to the current version, and we anticipate its release soon.
Stay tuned for more details.
Many thanks!
I would very much appreciate it if instead of the Post View plugin Jetpack Stats would be used completely/or as an alternative for displaying the statistics. The post views counter plugin is unfortunately anything but reliable when it comes to the exact recording of visits. It seems to me that it is getting worse with each version. I even bought the paid Pro version to have access to the additional functions. Unfortunately, the support team is totally overwhelmed and couldn’t help me at all. Even though I am not at all a advocate of bloated plugins like Jetpack, the statistics module works reliably despite the use of a cache plugin and I would be very happy if I could display the post views with it instead of the post views counter plugin.
Thank you for sharing your feedback with us. We truly appreciate your input.
Currently, you have the option to filter “popular by Jetpack” for all blocks. In terms of the view meta, we hear your concerns, and we’re actively exploring ways to enhance and potentially support Jetpack Stats in the future.
Many thanks!
Hi, Dev…. Actually i am facing issue with the adblocker Popup and newsletter signup popup, the wp rocket plugin is breaking them and making them sit at the bottom. i know its none of your business. but still, as i am not good with and unable to find those css classes to be exclude from. Can you please help me with that, so that both the things displays propely??? Many Thanks in advance, if you think of it…
Thank you for reaching out. It seems like the problem may be related to the minify features of scripts and CSS files.
To resolve this, I recommend trying to set inline styles and JS code for the necessary elements. This approach can help ensure that they load directly into HTML, potentially resolving the display problem.
If you have any questions, feel free to contact the support team: https://themeforest.net/item/foxiz-wordpress-newspaper-and-magazine/34617430/support
Thank you very much!
Dear friends.
Any exciting FOXIZ update till end of this year will come?
I do not know push, but all your updates grow my business… So, I can not wait… 
Thank you and the best Christmas time for you all.
BR, David
Thank you for your enthusiastic message!
Our team is hard at work on the next big update. It will be a significant enhancement to the current version, and we anticipate its release soon.
Stay tuned for more details.
Hi, I have a pre-sale question.
Is it possible to install the theme on a domain name without activating the license to work on it and get to grips with it, before installing it definitively on another domain name afterwards?
Thank you for reaching out with your pre-sale question!
While the theme does require activation to unlock its features, you can set it up for testing purposes on localhost, a subdomain, or within a folder using the same purchase code.
Feel free to ask if you have any more questions or if there’s anything else I can help you with.
Regards,
Ok, thanks
Thank you for purchasing this theme.
Feel free to contact the support team if you have any questions.
Best regards,
Hello, I have a pre-sale question. I need to be able to create my own custom post types and bring them into your design. I’ve purchased other “news / magazine” themes that pulled everything from post and forced you to use categories.
That’s fine, but I want to control the what CPT it pulls from.
Is that possible with your theme?
Thanks in advanced for your help
Thank you for reaching out!
Yes, this is possible. The theme supports CPT plugin, and you can display your post type or taxonomy with the theme. This demo uses custom taxonomy; you can take a closer look: https://foxiz.themeruby.com/melody
You can refer documentation for further information: https://help.themeruby.com/foxiz/category/post-type-taxonomy/and here: https://help.themeruby.com/foxiz/how-to-display-custom-post-types-and-taxonomy-in-elementor-blocks/
Regards,
