Hello, I will like to ask when will be update? The date! Because your theme is not compatible with new versions of woocommerce so people cannon add new variable products?! did you know that?!?

Is there any plans for this theme to be updated to WP 6.4 compatability? And future updates?

The topic is abandoned, We need updates with performance and SEO improvements.

Suport PHP 8 – 8.3.2

Is there any option to reset license address and give it to new address? I sent you ticket a couple of days ago and there’s no reply from you It’s blocking me from running website on new address. Or just tell me that because of support expired, I can do jack with my license and need to buy new ona/renew support.

Best regards.

WP tells me that some of the theme’s WooCommerce templates are obsolete and may cause problems and errors. Have you planned an update to the theme soon?

Dear Theme Author,

You have a very nice product, potentially one of the best, however it looks like you do not plan to maintain this theme for a long time?

- Slow updates -Lots of bugs -Crashes -Lack of response to your buyers.

The back bone of any great product is the ability to recognize that your users want consistency, clear support and efficient updates.

I hope this would be one of your goals.

Looking forward to the updates and more exciting features to be released.

NOTE: if you do not plan to keep supporting this theme, simply notify your buyers and we all can transition to something else or something better.

when you will update the theme

Please update the theme Asap , the conversion rate is so low and the compatibility with the latest version of Wordpress and Woocommerce is questionable

Hello sir, Please help me. How to import demo content. I tried to import demo content using one click import plugins. but not showing demo content themes. so i need to import manually but need xml file to import demo content. please can you give me the xml file to import demo?

Hey Guhan,

When can we expect an update for the theme. Woocommerce and Wordpress has had several updates and i can’t update them as it breaks the functionality of the theme.

Hello, are you planing to add WP 6.4 support? Or include plugin source files in theme so we could update it ourselves, this theme is so good, but has some real compatability issues that prevents it from using in production.

Can I use this theme for creating affiliate marketing shop website? Does it have some integration with Amazon affiliate or with some plugin that can easily handle this?

Why do you don’t answer to my questions? What’s up with the support????

Hello Guhan,

Thank you for your prompt response. However, we want to emphasize that WE URGENTLY NEED YOUR ASSISTANCE. It has been a week since we have been facing difficulties in using the theme due to license activation.

We reiterate that we have no knowledge of the previous sites where the license may be active. We have never used the license on those sites, and that’s why we cannot deactivate it from there.

We are in a critical situation as we need to use the license on the actual sites where development will take place. Would it be possible to provide assistance from your end to unlink the license from any site where it is currently active? This will allow us to activate the license only on the necessary sites.

Your prompt attention to this matter is crucial for us, and we sincerely appreciate your cooperation.

Best regards,

Why do you don’t answer to my questions? What’s up with the support????

Hola Guhan,

Agradecemos tu pronta respuesta. Sin embargo, queremos destacar que NECESITAMOS CON URGENCIA TU AYUDA. Ya ha pasado una semana desde que enfrentamos dificultades para utilizar el tema debido a la activación de la licencia.

Reiteramos que no tenemos conocimiento de los sitios anteriores donde la licencia puede estar activa. Jamás hemos utilizado la licencia en esos sitios, y es por esta razón que no podemos desactivarla desde allí.

Estamos en una situación crítica ya que necesitamos utilizar la licencia en los sitios reales donde se llevará a cabo el desarrollo. ¿Sería posible proporcionarnos asistencia desde su lado para desvincular la licencia de cualquier sitio donde esté activa actualmente? Esto nos permitirá activar la licencia solo en los sitios necesarios.

Tu pronta atención a este asunto es crucial para nosotros y apreciamos sinceramente tu cooperación.

Hello Guhan,

Thank you for your prompt response. However, we want to emphasize that WE URGENTLY NEED YOUR ASSISTANCE. It has been a week since we have been facing difficulties in using the theme due to license activation.

We reiterate that we have no knowledge of the previous sites where the license may be active. We have never used the license on those sites, and that’s why we cannot deactivate it from there.

We are in a critical situation as we need to use the license on the actual sites where development will take place. Would it be possible to provide assistance from your end to unlink the license from any site where it is currently active? This will allow us to activate the license only on the necessary sites.

Your prompt attention to this matter is crucial for us, and we sincerely appreciate your cooperation.

Best regards,

Hola Guhan,

Agradecemos tu pronta respuesta. Sin embargo, queremos señalar que no tenemos conocimiento de los sitios anteriores en los que la licencia pueda estar activa. Jamás hemos utilizado la licencia en esos sitios, y es por esta razón que no podemos desactivarla desde allí.

Nos encontramos en la necesidad de utilizar la licencia en los sitios reales donde se llevará a cabo el desarrollo. ¿Sería posible proporcionarnos asistencia desde su lado para desvincular la licencia de cualquier sitio donde esté activa actualmente? Esto nos permitirá activar la licencia únicamente en los sitios necesarios.

Apreciamos tu comprensión y asistencia en este asunto.

Saludos cordiales,

Hello Guhan,

Thank you for your prompt response. However, we would like to emphasize that we have no knowledge of the previous sites where the license may be active. We have never used the license on those sites, and that’s why we cannot deactivate it from there.

We need to use the license on the actual sites where the development will take place. Would it be possible to provide assistance from your end to unlink the license from any site where it is currently active? This will allow us to activate the license only on the necessary sites.

We appreciate your understanding and assistance on this matter.

Estimado equipo de soporte de Cartify,

Espero que este mensaje les encuentre bien. Me comunico con ustedes debido a un problema que he experimentado al intentar activar la licencia del tema Cartify que adquirí recientemente.

Realicé la compra de la licencia regular para el tema Cartify el pasado 9 de diciembre. Sin embargo, al intentar activar la licencia en el entorno de desarrollo, aparece un mensaje indicando que la licencia ya está en uso, lo que me impide activar el tema en el sitio donde se llevará a cabo el desarrollo. También intenté activar la licencia en el entorno de producción sin éxito.

Este problema ha afectado negativamente el inicio del proyecto, y necesito resolverlo con prontitud para poder avanzar con el desarrollo. Les solicito amablemente su ayuda para validar mi licencia o proporcionarme una licencia alternativa que pueda ser activada correctamente.

Agradezco de antemano su atención y colaboración en la resolución de este inconveniente. Estoy a la espera de sus indicaciones y agradezco su pronta respuesta.

Dear Cartify Support Team,

I hope this message finds you well. I am reaching out to you regarding an issue I have encountered while attempting to activate the license for the Cartify theme that I recently purchased.

I bought the regular license for the Cartify theme on December 9th. However, when trying to activate the license in the development environment, I receive a message indicating that the license is already in use, preventing me from activating the theme on the site where development is taking place. I also attempted to activate the license in the production environment without success.

This problem has adversely affected the project’s initiation, and I need to resolve it promptly to proceed with development. I kindly request your assistance in validating my license or providing an alternative license that can be activated successfully.

I appreciate your attention to this matter and cooperation in resolving this issue. I am looking forward to your guidance and appreciate your prompt response.

Estimado equipo de soporte de Cartify,

Espero que este mensaje les encuentre bien. Me comunico con ustedes debido a un problema que he experimentado al intentar activar la licencia del tema Cartify que adquirí recientemente.

Realicé la compra de la licencia regular para el tema Cartify el pasado 9 de diciembre. Sin embargo, al intentar activar la licencia en el entorno de desarrollo, aparece un mensaje indicando que la licencia ya está en uso, lo que me impide activar el tema en el sitio donde se llevará a cabo el desarrollo. También intenté activar la licencia en el entorno de producción sin éxito.

Este problema ha afectado negativamente el inicio del proyecto, y necesito resolverlo con prontitud para poder avanzar con el desarrollo. Les solicito amablemente su ayuda para validar mi licencia o proporcionarme una licencia alternativa que pueda ser activada correctamente.

Agradezco de antemano su atención y colaboración en la resolución de este inconveniente. Estoy a la espera de sus indicaciones y agradezco su pronta respuesta.

Dear Cartify Support Team,

I hope this message finds you well. I am reaching out to you regarding an issue I have encountered while attempting to activate the license for the Cartify theme that I recently purchased.

I bought the regular license for the Cartify theme on December 9th. However, when trying to activate the license in the development environment, I receive a message indicating that the license is already in use, preventing me from activating the theme on the site where development is taking place. I also attempted to activate the license in the production environment without success.

This problem has adversely affected the project’s initiation, and I need to resolve it promptly to proceed with development. I kindly request your assistance in validating my license or providing an alternative license that can be activated successfully.

I appreciate your attention to this matter and cooperation in resolving this issue. I am looking forward to your guidance and appreciate your prompt response.

Mi licencia no funciona, pueden por favor ayudarme, ya que al colocarla para activar el tema, me aparece como si ya estuvera activa en otro sitio ageno al mio. me gusta el tema y quiero trabajarlo, pero no puedo usar mi licencia por que aparece ya en uso, uso que no he hecho yo.

My license does not work, can you please help me, since when I place it to activate the theme, it appears as if it were already active on another site other than mine. I like the theme and I want to work on it, but I cannot use my license because it appears already in use, a use that I have not made.

Hola, no pueden cambiarme el codigo de licencia, y darme uno nuevo para trabar en vez de proceder al reembolso?

Hello, can’t you change my license code, and give me a new one to lock instead of proceeding with the refund?