65 comments found.
how to solve this mega menu problem before it was like this https://prnt.sc/3trm6rG_f_7Z and now it has become like this https://prnt.sc/8uOl3aGvIZyA
Hi there, all you need to do is fill in the form at this link, and we will proceed with the refund ASAP:
http://themeforest.net/refund_requests/new Regards: VamTamWhere is the documentation for the theme? I’d like to be able to set up the blog under members however you don’t provide any documentation
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Log In – http://bit.ly/2GqIJNv
Thanks so much!
VamTam
Please answer this question, if I’m looking at the Demo site and go into the first Blog post, why is the first “What to read next” the same story as the one I am reading? I’ve spent hours trying to fix this, nothing works, you are aware of this issue correct?
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Log In – http://bit.ly/2GqIJNv
Thanks so much!
VamTam
Hello, is Elementor Pro necessary to utilize this theme?
Hi there, yes, it is. It doesn’t come bundled with the theme. Regards: VamTam
is it supporting writing and read in Arabic?
Hi there, yes, the theme supports RTL. Regards: VamTam
This is hilarious. A 89 dollar theme requiring at least another 59$ investment, and cant even utilize on a php version less than 8.3… Why is this even on envato?
That’s why Envato is a great marketplace. There is an option for anybody. You will find much cheaper options that will suit you. Regards: VamTam
Hello, 1- I wanted to confirm if the listed price provides lifetime access to the theme and its updates, or if it’s for a specific duration?
2- Additionally, I’m planning to use Elementor Pro with your theme. Would the (Essential plan of Elementor Pro) suffice for the Vamtam theme to work seamlessly, or do I need to consider a higher plan?
I appreciate your assistance in clarifying these queries. Looking forward to your response.
Hi there, 1. Lefetime updatest. 2. Any plan will work. Regards: VamTam
Please fix your icons, everyone is having the same issues, I’ve been back and forth with your support for four days and nothing has been fixed, only ridiculous comments, like clear your cache, that’s after the sixth clean install, I’ve owned the theme for 7 days and have been in contact with support the entire time and still have yet to get the icons to display, one issue, 7 days… no resolve
Hi there, what’s you ticket number? In general missing icons are common issue related to SSL or site migration. There is nothing to fix in these case as it is not related to the theme. Regards: VamTam
Ticket #83566 – The site was never migrated, my provider Siteground provides the SSL which has never been an issue, I’m just trying to get the icons to load
Why would you require your customers buy a very expensive Elementor Pro plug-in?
I appreciate your interest in our theme. When we find a better free alternative, we will switch to it 
. In the long term “Free” cost more in this industry, Regards: VamTam
Waiting for WP Bakery Version
Hi there, we don’t intend to do it in the future. Sorry. VamTam
Hello vamtam team, I am very interested in buying your theme.
My first question has already been answered in the comments: Is elementor pro required? Yes, but…you can also use one of the many Elementor Pro GPL Free versions.
My second question: How can I ensure GDPR here? Have you built in options for this directly?
Thank you in advance and a quick reply is much appreciated.
Hi there, you will need a third party plugin. Eelementor doesn’t have this functionality. Regards: VamTam
Hi, got the theme on envato elements, I know you will probably reply and say you don’t offer support. I want to bring to your attention that your icons don’t work. Others have raised the issue numerous times here on the comments
Have to update to PHP 8.3. That fixed the issue
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Log In – http://bit.ly/2GqIJNv
Thanks so much!
VamTam
i want to purchase this theme. i want the website to look the same as the DEMO, does this come pre installed or do i need to make all the pages with elementor?
Thank you for your interest in this theme. You will need Elementor Pro fro this theme. The demo content importer will replicate the our Live Demo – 100%. Regards: VamTam
So to clarify, I can have the full demo on my website? i don’t need to build it if I use Elementor Pro?
I said exactly the opposite You can’t use the theme without Elementor Pro. This is a premium plugin and it is not bundled with the theme. You will have to buy a licence. Regards: VamTam
Hello, Theme icons are not accessible. All other icons are available, but not your theme icons.
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Log In – http://bit.ly/2GqIJNv
Thanks so much!
VamTam
I opened a support ticket for you, why are you not responding?
Hi there, as far as I can see, my colleagues have replied. VamTam
Hi,
I want to say that this WP theme is excellent! Question, my current blog looks like this, and all the articles are like this (except for Stories): https://idabeticandbrothers.ivandabetic.com/design-thinking/kako-smo-iskusnim-timovima-napravili-mocan-delfi-sajt/
How can I have blog posts like these? https://numerique.vamtam.com/2023/03/31/seo-vs-sem-what-is-the-difference-between-seo-and-sem/
Where am I making mistakes in the settings?
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hello. I bought your theme on envato elements for testing and was going to buy a theme with support here if I liked it. But I don’t quite understand: when importing demo data, my old pages are deleted. Why is this happening? Usually, when importing, new ones are simply added and the old ones remain. As a result, I can gradually adapt the old ones to the new theme.
Hi there, your pages will not be affected by the demo content importer only if your preveous site is built with the same plugins – Elementor and Elementor Pro. In all other cases you shouldn’t run the importer on top of your current content as this will always make things worse. Regards: VamTam
Theme is having styling issues in live preview here
Thank you for reporting it. I just tested the latest Safare, Chorme, Edge version but I couldn’t fins the styling issues you mentioned. Please provide a bit more details. Thanks VamTam
Hello.
A support representative will be reviewing your request and will send you a personal response.(usually within 8 hours).
...reported 18 hours ago
And still no response.
Ticket ID – 82103
Hi there, sorry about the delay. As far as I can see my colleagues have replied. Regards: VamTam
Is there a way to get a captcha or something on the forms? Getting a lot of spam mails. Or do you have a suggestion to minimize the spam? Thanks!
Hi there, check out this article – https://elementor.com/help/recaptcha-elementor-integration/ Regards :VamTam
