2340 comments found.
I have hard times to load my elementor on pages ! Every time i have to try to load it a thousand times on a page to make it work ????
*I’m talking about trying to modify a page with elementor.
Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
hi,
I sent a ticket but you didn’t respond. btw, happy new year.
Hi Tarkan,
I noticed that your ticket has already been responded to. If you need further assistance, please reply to the ongoing ticket. Our team is here to help and ensure your experience with our product is smooth.
Happy new year!
Team Hub
Hi, sorry but i can’t log in to your support site. Therefore, I do not know what is written on the ticket. I write my e-mail address and click on the “I forgot my password” button, but I do not receive an e-mail.
https://liquidthemes.freshdesk.com/support/loginHi, thanks for this wonderful theme. I am using the wpbakery plugin and I was wondering if you are planning to update the wpbakery plugin to version 7.1? With the latest theme update the “templatera” plugin is not working anymore. And with the 7.1 wpbakery version you can copy/paste sections through the page: e.g. https://kb.wpbakery.com/docs/learning-more/copy-paste/
Thanks!
Hi there,
Thanks for reaching out & hope you’re enjoying holiday season.
We have already updated WPBakery and it’s in the queue.
Warmest Regards
Team Hub
Dear Hub-Team, 8 months have passed and still I cant use the WP Bakeray frontend editor when the “Templatera” Plugin is activated. With other themes i dont experience this problem. Could you have a look, please? Thank you!
Could you please submit a ticket. Thanks.
If you turn on the flexbox option of elementor, many functions will not work, such as the trigger background of the menu.
Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
Does this website work offline or or on localhost please????
Sure, Hub works on localhost 
There is a new conflict between woocommerce and the “Hub Addons” extension that prevents product orders from being placed and the customer from paying.
Apparently it’s related to woocommerce Order Data Storage (in the woocommerce features tab).
I’ve been using HUB since it was first released for my clients’ sites, but this is the first time I’ve encountered a problem of this type.
Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
Hello, we are having a WPML translation problem of some of the liquid elementor elements. Although we have translated Image Comparison and Tab, the translations are not working. Can you help us?
To better assist you, could you kindly submit a ticket? This way, we can understand the specifics of your query or concern and provide a more accurate solution.
through which address?
Here we go
It has been 4 days and there has been no return. Can you please help me?
Hello, how do I remove the mobile menu with the icons (home, account, cart, search)?
Also can you advise on how to change the logo for the mobile/tablet view?
Can you also help me on how to make the floating navigation disappear on scroll?
Could you submit a ticket, so that we can take a closer look.
Liquid Team..will you ever make a template this style? https://www.rimac-automobili.com/factory-tours/
It would be very useful and it’s looking liquid as well you would have fun making it . Thanks
Thanks for your suggestion, noted down
Guys, what is the default reply time for the support people. As without giving negative review, i think no one replies. If there is any default time to reply for the support team, please do mention in the ticket website.
I can see that you’ve submitted the ticket less than 24 hours. Please allow 1-2 business days for a response.
With that said, our support engineers will do their best to assist you as quickly as possible.
Cheers,
Team Liquid
Hello, the + and – icons doesn’t appear on my product page.
Could you submit a ticket with all the details, we’d love to assist you.
Hi wanted to ask if the Hub theme now supports AMP. I just read a comment that said it doesn’t but I saw that was 2 years ago and I wanted to find out if it does now.
Thank you.
Hey team, I’m currently considering reusing your theme for a new project: EU law requires to show the total order amount incl. shipping before starting the checkout. In the off canvas cart I can’t see any shipping costs – can these be displayed as well?
Hi team, how can I access the Documentation? Do I have to purchased the theme to get it?
Hi support, is there a way to integrate Stripe via Hub without having to pay extra?
How can i import custom icon library? I can’t see in Extras…
To better assist you, could you kindly submit a ticket? This way, we can understand the specifics of your query or concern and provide a more accurate solution.
I have the Mobile menu on bottom of the page ? With Home Cart and things. How can i disable that ?
Please kindly check the page settings, feel free to submit a ticket if you need further help. We’d love to assist you.
Hello! Great theme! How do I edit or remove this floating themeforest icon? Currently using StartHub X https://imgur.com/a/3Q3D0K7
It can be removed from your header Feel free to submit a ticket if you need further help, we’d love to assist you.
Hello, please I used this demo nd I wanna make a link for every portfolio’s item(just like the screenshot) https://prnt.sc/JvB2RJLvn1p8. Is it possible to do that only once for the same link, I won’t be obliged to put the link for each item or to use plugin of redirection
sorry maybe I puted an incorrect link please check this link for the screenshot https://prnt.sc/JYXwDlghxg-q Thank youuu
Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
Could someone respond to my ticket 26508. The Hub theme – Dark App isn’t downloading when I try to set it up.
I’ve checked our system and noticed that your ticket has already been responded to. If you need further assistance, please reply to the ongoing ticket. Our team is here to help and ensure your experience with our product is smooth.
