Discussion on WoodMart - Multipurpose WooCommerce Theme

Discussion on WoodMart - Multipurpose WooCommerce Theme

By
Cart 116,345 sales
Recently Updated
Well Documented

xtemos supports this item

Supported

This author's response time can be up to 1 business day.

12912 comments found.

I can’t activate my website The API server can’t be reached. Please, contact your hosting provider to check the connectivity with our xtemos.com server. If you need further help, please contact our support center too.

Hello,

Please, send us your admin access and purchase code so we can check what is the problem on your website. Use the contact form on this page https://themeforest.net/user/xtemos

Kind Regards

Just purchased this theme and installed it and I have this error on my wordpress :

Parse error: syntax error, unexpected ‘array’ (T_ARRAY), expecting function (T_FUNCTION) or const (T_CONST) in /srv/data/web/vhosts/wp.hdsmilitaria.com/htdocs/wp-content/themes/woodmart/inc/admin/modules/options/controls/icons-font/class-icons-font.php on line 26

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/

Regards

Hi After reinstalling and reactivating the woodman, I can not see the themes, blocks, and more; the slider also does not work. basically I cannot use Woodmart as it should be

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/

Regards

Hi, how is it possible to change menu background, active menu, and hover colors ? There is no option for that.

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/

Regards

Instead of just clicking the arrow to show drop down, is it possible that the whole button is clickable to show drop-down.? https://www.screencast.com/t/GUlBSS1n Thanks

Hello,

Yes, you can find this option in the Mobile menu element in the header builder https://gyazo.com/26fa719770fc5a7309131b46f41c26ef

Kind Regards

Hello after last update of theme Woodmart i have huge problem with 429 too many requests. I tried everything form deactivating plugins and themes to activeted one to one. I found out that webpage work correctly on another theme for example twenty-twenty four. After deactivating and activatin each plugin separatly i found out that the problem is just with plugin Woodmart Core. If i deactivate this plugn everything works good. My page is www.shop.seguar.sk is there any help with this issue? WordPress

Theme Name: Seguar Theme Version: 7.4.2 WP Version: 6.4.2 WP Multisite: Nie WP Debug Mode: Neaktívne Server

PHP Version: 8.3.0 PHP Post Max Size: 512M PHP Time Limit: 600 PHP Max Input Vars: 10000 PHP Memory Limit: 512M PHP Upload Max Size: 256M PHP Function “file_get_content”: Zapnuté DOMDocument: Áno Active Plugins: 23

Could you please contact your server provider and ask why it blocks these requests? This function is used to display SVGs on your website. Maybe you have a lot of SVG images causing a lot of requests to your server and it blocks them.

I need to say that i found a problem. Problem was caused by deleted SVG files, wich were not deleted correctly. In wordpress it looked like the picture is still uploaded but it wasnt. It menas that was broken link. That was a huge amount of SVG files. I communicate also with server provider.

Now the website works correctly. I want to just say BIG thank you for extra fast support and advice. Problem was on our site.

Great, we are glad that you sorted it out. Thank you for sharing your solution with us.

Hello,

We are having a problem creating a “New Preset” for “Product Archive > Products Style” on the “Theme Settings” page. While customizations for “Header” or “Footer” appear live for the product category we want to change, no changes go live even though we disabled all “Inherit” options for “Product Style”.

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/

Regards

How to enable “Drilldown” layout for “Mobile menu” is there a detailed documentation available ?

Hello,

You can find this option for the mobile menu element in the header builder as shown on the screenshot https://gyazo.com/9aacb38976b9e5442b3115c38d983783

Kind Regards

Thank you :) Have a nice day

Thank you! Feel free to contact us if you have any further questions.

Hello, after the last update, I lost the connection to the Facebook pixel. It’s only visible when I’m logged in. When I log out and check the page source on the website (incognito mode), the pixel is no longer there. If I perform the same check while logged in using Ctrl+F and searching for “pixel,” then the pixel is present. Has there been any change to the read permissions of the header? I’ve manually cleared all caches, disabled WP Rocket, tested with the code in the child theme’s head, the main theme’s head, with WPCode, in the function. Nothing, when I log out from the admin, no pixel remains visible in the source nor detectable by Facebook. Have there been any changes to the header read permissions? Thank you.

Hello,

We didn’t change anything in our header in the last update. What exactly do you mean by header read permissions?

Kind Regards

I refer to the fact that there is this difference in loading the header. If I am logged in, the script is visible in the data; if I am not logged in, it is not visible. I am looking for an explanation to understand why the file being loaded is not the one customized in the theme. I can’t find any other reason why the header.php file changes when I am logged in as an admin (showing the pixel in the source) and is different when I am not logged in. Shouldn’t it load the same header.php file? Thank you

Hello,

Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

Regards

I’m working on a local host, WordPress. Due to lots of errors, I had to reinstall everything, including the Woodmart theme. Now, the licence code does not work because it was used once. I didn’t go live on the previous work and must start it again. How can I get the new license code?

I have an account, and I didn’t use any domain because the stakeholders want to use their own domain later. Anyhow, I could not find the section for removing your old activation code on the website. Could you please help me on that

I also dont have access to any other previus design of mine

You can manage your activations on this page https://xtemos.com/my-account/ Make sure that you have added your purchase code there. If it doesn’t work, please, send us a screenshot of your account privately via this form https://themeforest.net/user/xtemos

Hello, quick product editing from wcfm does not work in product archives, it works fine in the standard theme. Please check it

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.

Regards

When are you going to remove all the code that supports Internet Explorer? There is no point in maintaining this in 2024

Hello,

We don’t have any code for IE compatibility in our theme’s files.

Kind Regards

The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.

How to change this? When I changed PHP, the time of 400 seconds was wrong. I asked my operator and they didn’t know.

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/

Regards

Helo

want to give information when update woocommerce to 8.5.1

woodmart feature “Checkout Fields Manager” when ON my website crash when access woocommerce setting

woocommerce 8.5.1 update from 8.4.0 woodmart 7.4.2

already patch woodmart with this patch number 529872 529795 529394 529092 529085 528948 528531 528355

debug.log output

[16-Jan-2024 07:45:24 UTC] PHP Fatal error: Uncaught Error: Cannot unset string offsets in /home/domainname.com/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/checkout-fields/class-frontend.php:111 Stack trace: #0 /home/domainname.com/wp-includes/class-wp-hook.php(324): XTS\Modules\Checkout_Fields\Frontend->change_locale_fields() #1 /home/domainname.com/wp-includes/plugin.php(205): WP_Hook->apply_filters() #2 /home/domainname.com/wp-content/plugins/woocommerce/includes/class-wc-countries.php(1644): apply_filters() #3 /home/domainname.com/wp-content/plugins/woocommerce/includes/class-wc-countries.php(1671): WC_Countries->get_country_locale() #4 /home/domainname.com/wp-content/plugins/woocommerce/includes/class-wc-checkout.php(251): WC_Countries->get_address_fields() #5 /home/domainname.com/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/checkout-fields/class-helper.php(29): WC_Checkout->get_checkout_fields() #6 /home/domainname.com/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/checkout-fields/list-tables/class-fields-table.php(247): XTS\Modules\Checkout_Fields\Helper->get_default_fields() #7 /home/domainname.com/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/checkout-fields/list-tables/class-fields-table.php(228): XTS\Modules\Checkout_Fields\List_Table\Fields_Table->table_data() #8 /home/domainname.com/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/checkout-fields/class-admin.php(74): XTS\Modules\Checkout_Fields\List_Table\Fields_Table->prepare_items() #9 /home/domainname.com/wp-includes/class-wp-hook.php(324): XTS\Modules\Checkout_Fields\Admin->render_checkout_fields_page() #10 /home/domainname.com/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #11 /home/domainname.com/wp-includes/plugin.php(517): WP_Hook->do_action() #12 /home/domainname.com/wp-admin/admin.php(259): do_action() #13 {main} thrown in /home/domainname.com/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/checkout-fields/class-frontend.php on line 111

Hello,

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder Use the contact form on our profile page here https://themeforest.net/user/xtemos

Thank you in advance

hi, which one is life time update with woodmart theme, elementor or wpbakery?

Elementor is a free plugin and WPBakery is included. So you don’t need to pay anything extra.

thats ok thank you.

You are always welcome.

Hello,

I finished the development phase and I had to modify the domain name of the hosting. I did so through cPanel and I ran a few queries like

UPDATE `wp_postmeta` SET `meta_value` = replace(meta_value, ‘olddomain’, ‘newdomain’)

to all tables / fields that contained the “olddomain”

I checked and found that there is no ‘olddomain’ with / without the dot.

I logged in the new domain and imported the settings that I previously exported from the old domain. I had updated again any wording referring to the old domain.

Everything is almost fine, except,

1) There is no sticky menu anymore and I cannot make it sticky after applying the necessary settings. Have any idea, any link with info about is?

2) After changing the domain name, there is the top bar “ADD ANYTHING HERE OR JUST REMOVE IT…”. I cannot find where this bar can be disabled. This is not the header banner in the settings.

3) The header / top menu (the whole bar) was not what I had before, for example Woodmart logo replaced my logo, menu placed under the logo bar, I had full width (extended) header bar that after domain change became boxed. I fixed everything except the sticky menu but I am wondering, are other places (except the database) that I should look for the old domain? I would expect that after updating the db, everything would work properly.

Thank you

Hello,

Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.

To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.

To create a new topic on our support forum, please follow these steps:

1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.

2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.

3. Click “Submit” to post your question.

Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.

Thank you for your cooperation, and we look forward to hearing from you on the support forum.

Best regards

Does your HTML block accept js?

Hello,

Yes, you can add your custom JS using an appropriate element of the page builder.

Kind Regards

I’d like to inquire about the theme. Can I use the demo version and upload it to WordPress? The client requires everything to be identical to the demo, including images, pages, sections, fonts, and more. If it’s feasible, please guide me on how to achieve this.

Hello,

Thank you for being interested in our theme.

WoodMart have prebuilt demo websites so you can import them in a few clicks to get the same website as you can see on the demo.

Kind Regards

Hello. I go to Theme Settings – maintenance mode – enable maintenance mode – save and it redirects me to /wp-admin/options.php. Maintenance mode does not turn on. Why? Back in August everything worked fine.

Hello,

This issue is caused by the low PHP max input vars limit on your server. You can increase it in PHP configuration. Check your current limit in Dashboard -> WoodMart -> Status. https://gyazo.com/18e01182bcb309ec06c52947423fe9fe You can contact your hosting provider for help on this matter.

Kind Regards

Hello team, after editing footer and saving this appears: _site_transient_available_translations _site_transient_browser_964e0a53ac107233c450921b6bcc20ef _site_transient_community-events-d7cf3a977de8c4a2f04d7f7051fba312 _site_transient_envato_market_plugins _site_transient_envato_market_themes _site_transient_php_check_990bfacb848fa087bcfc06850f5e4447 _site_transient_theme_roots _site_transient_timeout_available_translations _site_transient_timeout_browser_964e0a53ac107233c450921b6bcc20ef _site_transient_timeout_community-events-d7cf3a977de8c4a2f04d7f7051fba312 _site_transient_timeout_envato_market_plugins _site_transient_timeout_envato_market_themes _site_transient_timeout_php_check_990bfacb848fa087bcfc06850f5e4447 _site_transient_timeout_theme_roots

I switched off all plugins and on them back, nothing helped.

Thank you

I have sent it through this: https://xtemos.com/contact-us/ is there any email I can send it to?

Please, use the contact form on this page https://themeforest.net/user/xtemos

Hello,

This issue is caused by the low PHP max input vars limit on your server. You can increase it in PHP configuration. Check your current limit in Dashboard -> WoodMart -> Status. https://gyazo.com/18e01182bcb309ec06c52947423fe9fe You can contact your hosting provider for help on this matter.

Kind Regards

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey