30 comments found.
IMPORT DEMO #663231 help please.
Hello,
We have responded to your query via email. Kindly check your inbox and reply there so we can continue assisting you further.
Thank you.
please reply my ticket 453629 quickly its urgent
hello
anyones there please its urgent
i have created ticket 2 hours ago and no response
Hello, Our team has already responded to your on support portal. Kindly log in and check your inbox for the reply. Thank you.
Any updates coming? Its been a long time and a lot has changed.
Hello, Thank you for choosing us and for your continued trust in our product. We are actively working on a new update for the theme. This update will include enhancements to improve functionality, performance, and overall user experience. The updated theme files will be available on Theme Forest soon, and you’ll be able to download the latest version directly from the platform once it’s published. Thank you.
Any luck on an update? Performance is lacking and there have been quite a few updates for wordpress and elementor.
Hello, We are already working on the update, and it will be available soon. For any further assistance or inquiries, please feel free to contact us at peacefulqode@gmail.com. Thank you for your understanding.
When i try to activate theme it showing “INVALID THEME NAME 403”. i already created ticket and done mail. still not get any responds. its urgent please check mail or ticket and solve this issue
Hello, Our team has responded to your request on the support portal. Please log in to review the details. Thank you.
Hi, I bought the theme from you, but I can’t register it in WordPress. I get an error message.
Then I wanted to create a support ticket with you, but I can’t log in, I don’t get the email after registration to confirm my registration. But I urgently need the theme installed.
Hello,
We apologize for any inconvenience caused and are dedicated to assisting you. Kindly email us your query along with the purchase code to either peacefulqode@gmail.com or peacefulthemes@gmail.com. Rest assured, our team will promptly attend to your needs.
Thank you.
Theme Says “INVALID THEME NAME 403” when i try to activate it.
Hello,
We are here to assist you. Kindly email us your query along with the purchase code at peacefulqode@gmail.com. Our team will be happy to help you.
Thank you.
Please respond to my emails. im having problems activating the theme…
Hello,
We have resolved your issue. Please kindly check your email for further details.
Thank you.
hi dear Peaceful i cant change footer working hours from monday to sunday from 5:30 pm to 1 am please et me know what should i do? koochini.ca
Don’t worry we are here to help you. Please email us your query with purchase code on peacefulqode@gmail.com Our team will surely help you.
thank you dear peaceful
hi, dear peaceful, i got an email from you to update my theme could you please help me to upload it? i send an email for you as well
please check your email
thank you you are the best should i esxtarct zip file or i have to just upload what i downloaded?
dear peacefull please check my email i faced emergency problem.
The contact forms on my site just suddenly stopped working, they can’t be submitted. I tried deactivating all the plugins one by one, and found it is because of the “Millennium Core” plugin, which is essential to the theme and cant be removed. How do we fix this?
Don’t worry we are here to help you. Please email us your query with purchase code on peacefulqode@gmail.com Our team will surely help you.
It has been 6 days since I emailed you… when can I expect a response?
Hello,
We apologize for the inconvenience. Our team has solved your issue. Additionally, please check your email as our team has responded to you.
Thank you.
Hello, i dont get an activation mail for the ticket system :/
Don’t worry we are here to help you. Please email us your query with purchase code on peacefulqode@gmail.com Our team will surely help you.
Will you no longer make updates to the new version of wordpress 6.4.3?
We always strive to keep our themes up-to-date with the latest versions of WordPress. Rest assured, we’re continuously working to ensure that our themes are compatible with WordPress 6.4.3 and beyond. Your satisfaction and seamless experience with our themes are our top priorities. Thank you for choosing our theme!
Perfect thanks! Congratulations for the speed of response and especially for the update!
hi dear peaceful. is it possible to answer my emails?
Dear cababak 17,
I hope this message finds you well. I sincerely apologize for any delay in responding to your emails.
Thank you for your understanding.
hi it has been a week that you didn’t answer my questions I don’t know what should I do please support my template
Please Check Ticket
but my issue didn’t solve yet.
Please Check Ticket
hello, I already send ticket for you to install my template please answer my emails.
Thank you
I really like the this template, but I don’t know if I should purchase it or not, since everybody is complaining of errors and delay in support. And also, the latest WordPress update is 6.3, but I only see 6.2 under the product software.
Hello, The response time of the theme is 2 business days and we have responded everyone in mean time. There is always two sides of the things if you read the comments of the complains please also look for the ratings of the theme which is fair enough to buy the theme. Once you purchase the theme our team will surely help you with any query regarding the theme. Thank You.
im unable to install he plugins that comes along with the team. it keeps giving me error.
I’m unable to install the plugins that comes with the theme. i need your help as soon as possible, because i need to deliver the site in days
i have been able to install the plugins, but the demo content is giving me errors when trying to install.
Hello,
Don’t worry we are here to help you. Please ask your query to our support team https://support.peacefulqode.com/ Our team will surely help you.
Thank You.
I want a refund for this product, it doesn’t work and they take too long to respond. I already have to deliver the web so this complement will not be of use to me, the demo download link is useless, it is broken. I request a refund of my purchase.
Hello,
If you are facing any issues then Please ask your query to our support team they will surely assist you.
https://support.peacefulqode.com/ Or send an email to our inbox peacefulthemes@gmail.comThank you.
The response time is too slow and I have to deploy the project today. The template is useless for me.
I need my payment back. Included demo files (XML) were never included
Hello, The response time for the support is 2 business days. And our team has already responded to your ticket.
Thank You.
Hello. I am having the same problem. Cant open a ticket with my problem since im not getting confirmation email when trying to make a account on the ticket support page .
Hello,
Sorry for the inconvenience. Please send your query to peacefulqode@gmail.com Our team will surely help you.
Thank You.
I want to buy today, I want to set it up on the latest version of WordPress, will this theme work with 6.1.x? thanks
Yes theme is compatible with the latest version of WordPress.
Hi, I just sent you an e-mail to peacefulthemes@gmail.com. I tired to create an account on your support website but it never sent me the confirmation e-mail. The demo data did not load properly. Please see my e-mail for more information.
Please check your ticket.
Hi Team. There is a problem with the demo data. It is taking forever to import. Pls help me.
Hello
No Worry We Are Here To Help You
Please Send Your Query To The Support Portal https://support.peacefulqode.com/
Thank You
I sent for you about Ticket Status. Pls help me
Please check your ticket.
Hi. We just bought the theme and it’s actually not working. As a matter of factm the problem mentionned a couple of weeks ago here by another buyer hasn’t been solved since the download file has an invalid URL. Why don’t you provide a download that is actually working? Thank you in advance to correct this ASAP.
Hello
No Worry We Are Here To Help You
Please Send Your Query To The Support Portal https://support.peacefulqode.com/
Thank You
Hello. No, we won’t. We are not asking for support! We just want to download the item bought WITHOUT the bugs customers have been mentionning you since a while. This situation is pretty unacceptable: no matter how many people told you your theme had bugs you never uploaded a fixed version. We don’t have time to spend for doing your quality check.
Hello
if any bug is found please send to support portal our agent will assist your and we are not provide every time any bug in any theme s there technical bug other wise themeforest and we also check it
thank you
