206 comments found.
Hi there I have purchased this template from this platform, now I want to integrate this template in react or Laravel, since all the files and documentations are in .php
Hi there I have purchased this template from this platform, now I want to integrate this template in react or Laravel, since all the files and documentations are in .php
Hi, I have react version: https://themeforest.net/item/oitech-technology-it-solutions-react-next-template/43001365
Hello, i can’t translate cart and checkout page with plugin loco translate. You tell me there will have an update soon. When please ? it’s urgent thanks
Hello, someone can answer me please ? Thanks
Can you please contact at help.thememascot@gmail.com so that our team can help to fix it.
i contact them, they told me that update will come soon but i don’t know when ? Can you tell me when update will come ? Thanks it’s urgent, translate doesn’t work !!
Hi, withing tomorrow you will get an update. Today is holiday here that’s why we can’t help you today.
Hello, i always don’t have any answer and update. I can’t translate my website !!! It’s not normal !! Can you help me please and send an new version theme
Slider-Home40 is missing in the packet
please contact at help.thememascot@gmail.com so that our team can help to fix it
Hi, ThemeMascot, I have two questions?
1. I need to create a multilingual website, what would be the best way to do it with this template? 2. Do you provide support in Spanish or only in English?
Thankls in advance.
Hi, please use WPML plugin to make it multilingual. Thanks
Hi, Very nice template 
.
After installing the sample content, some of the icons appear too large. Where can I change their size? Check image. Thanks in advance.
Hope it will fix your issue. Please let me know if you need more help.
Please do a favor for me and rate us 5 STAR from here: https://themeforest.net/downloads Your rating will help us grow our business.Thanks ismail
Wow, I would have never found that, thank you so much! Any additional, hard-to-find settings you recommend?
Don’y worry. Just let me know if you need any help any time. Thanks
mobile view don’t seems to have menu, where do I enable it ?
Thanks
iPad and mobile view still dont have
please contact at help.thememascot@gmail.com so that our team can help to fix it
Hi, I purchased the Oitech theme to use for my client’s website. They are an IT company and are using Wordpress but want to update their site. I’ve re-created their site on a staging server and installed Oitech (and child theme). My client’s current theme uses/used Divi so I knew there would be some incompatibility but I want to have the home page look like the Oitech demo. I’ve tried importing the demo content but I can see I’ve still got a bunch of Divi shortcode on the page. Can you let me know how I might (easily) populate the demo homepage layout with my existing content. Or just in general how to convert former Divi stuff to Elementor? Thanks. The site in question is at mike.ceocomputers.com. The orginal site is just ceocomputers.com. My purchase code is: 6302ad44-f770-4c62-a27a-d9d84dc8ab85
please contact at help.thememascot@gmail.com so that our team can help to fix it.
Hello there,
How are you ?
I just today December 20, 2023 my time.
Upload the theme I buy from you and the plugging Elementor Pro say Connect & Activate and also say the are a new version 3.18.2 and don’t let me update it.
Can you fix this please or tell me how I fix it in a easy way.
Thanks.
Regards.
please contact at help.thememascot@gmail.com so that our team can help to fix it.
Your live preview or demo site have virus cannot view it.
Really sad to hear it. Can you please send us a screenshot. We will be very grateful to you.
I have screenshot but unable to share it here unless you share me your email, or you can go to this URL to view it https://kodesolution.com/2022/oitech/home-layout2/. If your pc got antivirus and internet protection you will see this website is blocked. It mentioned infected with Trojan. If this is not clean it will be hard for user to purchase your theme.
Thank you for your reply. I am trying to remove infections within today.
Infection removed from the server. Its working well now.
Please how do i remove the logo on the page body and add navigation to the sliding banner on the home page?
Hi, really sorry for late reply. please contact at help.thememascot@gmail.com so that our team can help to fix it.
Hola, compre el tema pero me pide iniciar sesión en elementor pro para poderse activar y además no encuentro como importar los diseños
Hi, really sorry for late reply. please contact at help.thememascot@gmail.com so that our team can help to fix it.
Please respond to my mail it been four hors already
Your support response is very poor, i am not happy with the delay.
I just bought the theme. But how do i import the demo content for App Landing 9?
Can you please contact at help.thememascot@gmail.com so that our team can help to fix it.
I just bought the theme. But how do i import the demo content for App Landing 9?
Can you please contact at help.thememascot@gmail.com so that our team can help to fix it.
Hey! I would like to know how and where I can edit my Post’s Layout? I would like to add a title on top of the Featured Image and remove the banner section from the Posts’ Page. However when I remove the banner, it removes from my homepage as well. I can’t seem to click into the Feature Image Elementor Block nor can I add a Text box above!
Image here: https://imgur.com/a/GdFQMMj
Also my News/Blog Grid has my Post Featured Image super big despite in elementor it looks ok?
https://imgur.com/a/NtWJwbtCan you please contact at help.thememascot@gmail.com so that our team can help to fix it.
Is there any issue with using Polylang plugin? In one of the comments, a crash problem is mentioned. Thanks in advance.
Hi, the issue was fixed. Hope this plugin now works well with out theme.
I just got notification of an update to the theme, how do I Update it? I just get a link to download again.
Hi, just download the theme and update it from Appearance > Themes.
Also update both mascot-core and mascot-core-oitech plugins from Plugins > new
Hi, I have issues uploading the theme. It says ‘The link you followed has expired.’ when trying to upload. I used the WPCode plugin so resolve this issue but it still doesn’t work. Could you please help out with that? Br, Anna
Please make sure you have configured:
max_input_vars (default is 1000) set to 3000 post_max_size (default is “8M”) set to 2000M upload_max_filesize (default is “2M”) set to 64M max_execution_time (default is “30”) set to 360 max_input_time (default is “-1”) set to 180 memory_limit (default is “128M”) set to 3000MThen let me know.
Thanks
How do I set the header and footer for the Mascot Services custom post type. ie. /services/data-visualisation
Hi, you have to modify a php file to enable this feature. Can you please send your wp login access at help.thememascot@gmail.com so that we can fix it.
