589 comments found.
hola quiero registre el pluguin en mi sitio web en un directorio https://glunashrimp.com/glunanew ahora quiero registralo a https://glunashrimp.com/ y no puedo puede ayudarme porfavor
Hello, I want to register the plugin on my website in a directory https://glunashrimp.com/glunanew now I want to register it to https://glunashrimp.com/ and I can’t, can you help me please?
It has been deregistered.
Thanks
Kindly deactivate my key, need to transfer site.
It has been deregistered.
Thanks
I’m trying to send you a ticket for a help but the ticket site con’t register my ticket and give me an error: << Client error: `POST https://api.envato.com/token resulted in a `400 Bad Request ! response: {error token not found”} >>
It seems to be an Envato API issue, please sign up with a different email address and then try to create a ticket.
Thanks
Hello, please how to remove “Copyright © Avas WordPress Theme | All rights reserved.” ? thank you
Please go to WP Dashboard > Avas > Theme Options > Footer > Footer Bottom > Copryright.
For further theme support please go to our support portal https://tinyurl.com/theme-x-support-desk and create a ticket, our team will assist you.
Thank You
Hello. Once upon a time I had a website at armbets.ru. Now this site has been gone for a long time. I would like to use this theme on another site. How can I deactivate it for a site that no longer exists?
It has been deregistered.
Thanks
I cant reregister the license for my website its give message with wrong license
You have registered already on https://mrwood.me/ so you can’t register on another site until you deactivate the license from https://mrwood.me/ via WP Dashboard > Avas > License > Deactivate.
For further theme support please go to our support portal https://tinyurl.com/theme-x-support-desk and create a ticket, our team will assist you.
Thank You
I bought the template 4 or 5 years ago and used it as a test on a domain that no longer exists, and the hosting doesn’t exist either. I’m trying to install the template on a new project, and it tells me that I need to deactivate the domain I used for testing. Since I no longer have access to the old domain or hosting… what should I do, please?
It has been deregistered.
Thanks
Can a Regular License with a single domain with subdirectories . One license code? Like This example.com/a, example.com/b, example.com/d
Any ThemeForest theme’s regular license is used for a single site only though it’s under the same domain, sub-directories, or sub-domains.
Thanks
Hello, I can’t update the articles in the demo theme… When we change the files the site becomes broken… I can’t update anything very difficult I want a refund because it’s very difficult to update I didn’t like the site
Please submit the following link to get the refund https://themeforest.net/refund_requests/new
You have 6 months of free support so you can go to our support portal https://tinyurl.com/theme-x-support-desk and create a ticket, our team will assist you or submit the above refund form to get the full refund.
Thanks
Hi, I can’t register the theme to a new website as it comes up as registered on an old website I had which has since expired. Can you help
It has been deregistered.
Thanks
is it possible to create a staging environment with the same licence code? Will it get deactivated on the actual site?
Yes, you need to deactivate the old site first before using the license on another site.
Thanks
Hello, what is the best compt. cache for theme? I use Litespeed and results are terrible. Which cache plugins?
Any cache plugin needs to be configured properly and isn’t a feature offered by us, you may wish to consult a developer to assist you with this.
For further theme support please go to our support portal https://tinyurl.com/theme-x-support-desk and create a ticket, our team will assist you.
Thank You
BUG if u set a landing page ( start page ) under settings/read static page the header won`t be displayed on the selected page.
For theme support please go to our support portal https://tinyurl.com/theme-x-support-desk and create a ticket, our team will assist you.
Thank You
I have deleted my old site; and still can’t add my purchase code on the new one, it keeps telling me it is used elsewhere. !!!
It has been deregistered.
Thanks
I was using the theme on a staging domain, now that I change the domain on my website, the theme says that I need to reactivate my license and I can’t deactivate it. my licenses ending with 1ad69ff5cc09 (oenixhoster.com)
It has been deactivated.
Thanks
Hello
One of my licenses ending with xx9334e22 is currently active on my staging website. Please deregister it from the domain so that i can use it on my other live website.
Please deregister it asap. I want to use it on another website
You can deregister yourself via WP Dashboard > Avas > License > Deactivate.
Thanks
I have already removed and closed my staging website. that’s why i contacted you to deregister it from your end directly
It has been reset.
Thanks
Hi – I’ve installed your theme but i’m having problems replacing the logo. Nothing I do in the theme options section seems to have any effect on the front end? I have left a message on your support site but not had a response?
Our support team replied to your ticket already, please check your inbox/spam, etc.
Thanks
Thank you – all sorted
I no longer remember the password to enter at : https://theme-x.org/support-desk/login.php. I tried to request the new password, but I don’t get the email, even in spam… how can I do it? Thank you.
Try to signup with different email then use the same purcahse code or contact via our demo page here https://tiny.one/avas-contact
Thanks
Hello
I have 2 purchase codes ending with 4e22(currently used at itjobwala.com) and 85d0(currently used at techacers.com). I want to deregister both the purchase codes from both the existing domains. So that i can use them on another domains. Kindly help me to deregister please
Both have been deregistered.
Thanks
I was using the theme on a staging domain, now that I change the domain on my website, the theme says that I need to reactivate my license and I can’t deactivate it
It has been deactivated.
Thanks