137 comments found.
hi, i can’t disable an element of the theme that is in the header can you help please
Hello, Dear Customer! Sure, we can assist you with great pleasure. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100010983 with the description of your request and we will help you. Best Regards!
Hi, I’m having issues downloading the demo as my hosting doesn’t provide a legacy staging area. Can you please help me to resolve? https://expresslanestg.wpenginepowered.com/
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100010983 with the description of your request and we will install for you theme with demo-content. Best Regards!
Download did not include Demo content. I set up in a staging environment and I receive an alert that says it needs to be in a staging environment to upload demo. I checked download and I don’t see demo files.
Hello, Dear Customer! Thank you for your message. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100010983 and our team will assist you. Best Regards!
How can we speed up the slider?. currently its around 9000 speed or more. Needs to be 6000
Hello, Dear Customer! Thank you for this nice question. To change slider speed, please click WP Dashboard => Appearance => Customize => Homepage Slider => Global Slider Settings: http://tinyurl.com/ytqvv7c9 Modify this parameter here, save changes. Reload cache in a browser via CTRL+ R and CTRL + F5 keys and check results at front-end. Best Regards!
I dont see that as an option on the theme I am using (child theme) Maybe its an older version. What version are we up to on this Theme?
Hello, Dear Customer. If this functionality for the slider is not available in your theme – we can add it for you. Please email us at modernwebtemplates.com@gmail.com or submit a private ticket directly via the support forum https://mwtemplates.ticksy.com/submit/#100010983 Our team will provide you with all necessary support. Best Regards!
Hello, we would like to speed up the slider from the 7-8 seconds to a 5-6 second presentation. Can you advise how to do this? Many thanks.
Hello, Dear Customer! Thank you for your questions. First, we recommend you to optimize all images on your website via this nice plugin: https://wordpress.org/plugins/robin-image-optimizer/ Then install WP Fastest Cache plugin: https://wordpress.org/plugins/wp-fastest-cache/ Apply these options in plugin: https://prnt.sc/slnb98 Then website will load faster. If you have further questions – please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100010983 Best Regards!
I dont see that as an option on the theme I am using (child theme) Maybe its an older version. What version are we up to on this Theme?
Hello, Dear Customer. If this functionality for the slider is not available in your theme – we can add it for you. Please email us at modernwebtemplates.com@gmail.com or submit a private ticket directly via the support forum https://mwtemplates.ticksy.com/submit/#100010983 Our team will provide you with all necessary support. Best Regards!
Please will this theme install and run fine with wordpress 6.4.1 the newest version release
Hello, Dear Customer! Thank you for your question. Yes, our theme is compatible with the latest WordPress 6.4 and PHP 8.0, 8.1 versions. If you have further questions – please ask us. Best Regards!
Cant install demo content. Unyson Backup plugin is outdated. In it’s code it checks to see if the site is using the WPEngine legacy staging. This is outdated code as Legacy Staging was removed a number of years ago from the platform.
Hello, Dear Customer! Thank you for your messages. We have successfully installed demo-content for you. Please check ticket# https://mwtemplates.ticksy.com/ticket/3528351/ and https://mwtemplates.ticksy.com/ticket/3528581/ Best Regards!
Hello. When I copy a page, the new page is messed up. Edit is available via classic editor only. If I switch yo Unison editor – there is empty.
Hello, Dear Customer! Thank you for your message. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request, and we will assist you. Best Regards!
Hello there, I purchased and uploaded this theme in my wordpress but It doesn’t show all the pages. I want to see all the pages and be able to edit them as I like. I don’t want to see the theme and start building from the scratch.
Hello, Dear Customer! First, please extract the downloaded package with a theme with any ZIP software. Then upload theme.zip (in every case, the name of the archive will rely on its meaning) via WP Dashboard => Themes => Add New => Upload theme: http://prntscr.com/w7v4ck Click “Install” – then activate your theme. In order to set up demo, install and activate all plugins, then click WP Dashboard => Tools => Demo Content Install => Install. Please read our documentation and watch video tutorials here: https://webdesign-finder.com/docs/mover/documentation_theme/index.html Pay your attention to the following topics: “How to install theme”, “Customizer Options”, “How to edit content”. If you have any questions – submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!
Is mywebs database required?
Usually it is better to install theme on clean and fresh WordPress installation. WordPress by default includes database. We can help you with installation – just submit a ticket here: https://mwtemplates.ticksy.com/submit/#100010983
hi could you please help the best way to edit your theme.
what the best hosting for easy editing for mover theme?
many thank Zak
Hello, Dear Zak! Thank you for your questions. Our theme is possible to edit via Elementor page builder. Please check our video tutorials about how to change content: https://webdesign-finder.com/docs/mover/documentation_theme/index.html The most preferable hostings are : SiteGround, HostingGator, Smarterasp. If you have any questions or need any help – just submit a private ticket at https://mwtemplates.ticksy.com/submit/#100010983 Our team will assist you with great pleasure. Best Regards!
Thank you very much for your reply. Unfortunately is very hard to edit. I would like to request a refund please.
Hello, Dear Customer. Thank you for your message. The theme is based on the most intuitive and easy page builder, which doesn’t require any coding skills or in-depth knowledge of web development, so it’s very hard for us to imagine that the theme is difficult to edit. Our product includes detailed documentation with video tutorials. Frankly saying, we don’t see any ground for a refund. If you have any difficulties with the theme – please email us directly at modernwebtemplates.com@gmail.com or submit a ticket at https://mwtemplates.ticksy.com/submit/#100010983 We will help you to overcome difficulties with great pleasure. Best Regards!
Hello, I would like to have the Unyson contact forms redirect to a thank you page. How can I do that? https://www.palmbeachcountyjunk.com/contact-us/
Hello!
Unfortunately, this type of customisation will require a lot of work.
It would be much easier to replace your Unyson form with the Contact Form 7 form. We see that you already have this plugin on your website.
Best regards!
the file download does not have a demo date importer. I donwloaded a demo imported but it didn’t worl
Hello, Dear Customer. Our theme’s documentation includes clear instructions with video-tutorials about how to install theme with demo: https://webdesign-finder.com/docs/mover/documentation_theme/index.html Please read and watch “How to install theme” topic. If this step will not help you – submit a private ticket at our support forum – https://mwtemplates.ticksy.com/and our team will assist you. Best Regards!
is this a WordPress theme?
Hello, Dear Customer. Yes, this is WordPress theme. All content inside is possible to edit via Elementor page builder. If you have further questions – please ask us. Best Regards!
After I install the zip file theme I dont see the pages like homepage and other pages installing, how do I install pre designed pages
Hello, Dear Customer! Thank you for your request. First, please extract the downloaded package with a theme with any ZIP software. Then upload theme.zip (in every case, the name of the archive will rely on its meaning) via WP Dashboard => Themes => Add New => Upload theme: http://prntscr.com/w7v4ck Click “Install” – then activate your theme. Then please check “How to install theme” at our online video tutorial at http://webdesign-finder.com/docs/mover/documentation_theme/index.html It’s necessary to install and activate all plugins. After this click WP Dashboard => Tools => Demo Content Install => Install. Pay attention that the demo-content installation process will overwrite all your current content. Then check your content at the front end after the demo-content installation process. If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Hello, I have Unyson version, Can you send me Elementor version,
Thanks
Hello, Dear Customer. Please check your inbox. Best Regards!
Thank you so much for your help.
We are glad to help you, Deaf Friend! If you have further questions – just email us. Best Regards!
Hi demo content import can’t be started, getting an error message “Demo Content Install works only in Staging.” Staging is linked to: https://muams.wpengine.com/wp-admin/admin.php?page=wpengine-staging but on this page there is a message saying “Sorry, you are not allowed to access this page.” How do we go about importing demo content?
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
demo content import can’t be started, getting an error message “Demo Content Install works only in Staging.” Staging is linked to: https://muams.wpengine.com/wp-admin/admin.php?page=wpengine-staging but on this page there is a message saying “Sorry, you are not allowed to access this page.” How do we go about importing demo content?
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
I need to know how to change slider height ? what css to add
Hello, Dear Customer. Thank you for your question. The height of this slider depends on the size (height) of our slides. Please use the same width and height for all images in the slider: 1920×600 px. The height of the slider will be automatically adjusted. If you have further questions – submit a private ticket at https://mwtemplates.ticksy.com and our team will assist you. Best Regards!
Hello, I want to modify the Header and Footer but it is not possible and the documentation does not say how to do it. Please, can you help me?
Hello, Dear Customer. Thank you for your questions. Hello, Dear Customer! To edit slider info – please click WP Dashboard => Appearance => Customize => Homepage Slider => (Slide 1, 2, 3): https://prnt.sc/LcZd1b6OaNoQ Also, click Slider Topline Settings: https://prnt.sc/wYQCipBd6CJE Besides, please check WP Dashboard => Appearance => Customize => Theme Options => Header Section: https://prnt.sc/XgCKOZQwBruM and Theme Options => Theme Meta: https://prnt.sc/wtx4FktIoRl6 If you have further questions – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you with great pleasure. To edit footer area – please click WP Dashboard => Appearance => Widgets => Footer and change content here: https://i.imgur.com/VI6DdZd.png Best Regards!
I am trying to edit the homepage slider. I have the Classic Widgets Plugin installed, but I’m still not seeing a slider option under appearances to edit. Could there be a plugin I’m missing?
Hello, Dear Customer! To edit slider info – please click WP Dashboard => Appearance => Customize => Homepage Slider => (Slide 1, 2, 3): https://prnt.sc/LcZd1b6OaNoQ Also, click Slider Topline Settings: https://prnt.sc/wYQCipBd6CJE Besides, please check WP Dashboard => Appearance => Customize => Theme Options => Header Section: https://prnt.sc/XgCKOZQwBruM and Theme Options => Theme Meta: https://prnt.sc/wtx4FktIoRl6 If you have further questions – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you with great pleasure. Best Regards!
Thank you!! One more follow up question if you don’t mind… is there a way to remove the slider all together?
Hello, Dear Customer! You hide it very easy: – please click WP Dashboard => Apperance =. Customize => Additional CSS and paste this code here:.flexslider {
display: none;
}
Then save changes and check results at front-end. Best Regards!
