2454 comments found.
You guys are not helping me to increase my website speed. The instructions you sent me don’t work on speed optimization!
Hi,
Thank you for reaching out and apologize for any inconvenience you may be experiencing.
While we work to optimize your theme for better performance, it’s essential to recognize that site speed depends on various factors such as traffic volume, hosting resources, installed plugins, image sizes, and other elements.
Please be aware that website speed optimization falls outside our standard support services. However, we’ll do our best to assist you. Kindly contact our support team: https://themeforest.net/item/foxiz-wordpress-newspaper-and-magazine/34617430/support with detailed information about your site speed issues. Our team will investigate and provide guidance to enhance your website’s
We appreciate your understanding and patience in this matter.
Regards,
Hi, can you please check https://ibb.co/DL9XM0k while using livblogging features some schema markup are missing says google, also includes this is mandatory but adding those might be great. like organizer would be the author and more.
Thanks for reaching out.
seems like Google is flagging missing schema markup. While location details are essential and can be added in the single post settings, it’s important to note that certain fields may not be necessary for a live news website.
Feel free to reach out to the support team if you have further questions about this matter
Regards,,
Currently i am new user of Buzzstream Demo. i am getting issue with Live blogging Feature. when i edit a content for live update my wordpress block shows me ’’Your site doesn’t include support for the “foxiz-elements/live” block. You can leave this block intact, convert its content to a Custom HTML block, or remove it entirely.’’ please tell me how can i fix this and use Live blogging Feature.
Thank you for reaching out to us.
In order to provide you with effective assistance, I recommend contacting our support team directly using the following link: https://themeforest.net/item/foxiz-wordpress-newspaper-and-magazine/34617430/support
Our support team is equipped to handle any inquiries you may have regarding the theme, and they will be able to provide you with prompt and helpful assistance.
Regards,
i want to know that Foxiz theme required AMP plugin or not
No, Foxiz doesn’t require the AMP plugin to work.
Hi, I have a suggestion. Can the developers look toward adding the option to be able to turn off date and time meta from comments? I have date and time turned off site-wide and would want the same thing for my comments.
If this is not in view any time soon, could you please help on how to turn this off?
Welcome back,
To disable the display of the comment date, you can achieve this by using custom CSS or completely disabling it via PHP code. You can find a helpful guide on how to remove the date and time from WordPress comments here:
https://www.wpbeginner.com/wp-themes/how-to-remove-date-and-time-from-wordpress-comments/https://www.greengeeks.com/tutorials/remove-wordpress-date-time-comments/
Hope this helps. If you need more assistance, I recommend contacting our support team directly using the following link: https://themeforest.net/item/foxiz-wordpress-newspaper-and-magazine/34617430/support
Regards,
Hi, I cqn’t instqll the templqte. Wordpress gives me a CSS problem. It says no CSS has found
Hi,
Thank you for purchasing this theme.
It seems that you use the full package to install. Please unzip that package and find foxiz.zip to install: https://help.themeruby.com/foxiz/stylesheet-missing-issue-when-installing-this-theme/
Regards,
thanks, it works. No need to refund. Have a nice day
Thank you.
If you have any questions, please contact us at this link: https://themeforest.net/item/foxiz-wordpress-newspaper-and-magazine/34617430/support
Hello, great theme. I want to change the view of my news site and want to know if it supports migration from other themes?
Hello,
Thank you for your kind feedback!
While installation and setup of the theme are not covered by our support, we will do our best to assist you. For further assistance, please contact our support team and provide more details about the theme you are currently using. This way, we can check compatibility and guide you accordingly: https://themeforest.net/item/foxiz-wordpress-newspaper-and-magazine/34617430/support
Best regards,
Please, consider add support for BuddyPress plugin? Thanks
Thank you for your suggestion.
We appreciate your feedback! We will consider adding support for BuddyPress in a future update. Should we receive similar suggestions from other customers, it will further strengthen the case for implementing this feature.
If you have any further suggestions or feedback, feel free to share them with us.
Regards,
This Theme Is Just Amazing… Everything is here, Expect 1. Put Email to download file add as a Elementor Widget for page building also (Will be very best) 2. “WhatsApp Social Button” 3. and Most important Very Much Lack OF” Ecommerce Features” and Ecommerce Widget or anything related to Ecommerce. (Have to add many plugin or buy f)
Like, I want to Open a Pc Store with this theme.. There are no level customization I can do with this theme…..
Many would recommend using another ecommerce, them..But the thing is .. This theme is SOOO so Much amazing and mobile friendly…....
Please Sir Can U add “Put Email to download file add as a Elementor Widget for page building” also (Will be very best)WhatsApp Social button in all social point and Most important ..The only thing that this theme lack is Ecommerce features…
Can u please add those …I and many in our Agency will start using your theme as a go to theme for all purpose.
Thank you for your feedback about our theme! We appreciate your suggestions.
Here are our responses to your points:
1. The ‘Email to download’ feature is currently based on Gutenberg in this version, but we plan to consider adding support for Elementor in a future update.
2. The theme already supports WhatsApp sharing. Additionally, it includes native browser share functionality, allowing visitors to share their favorite posts on various social platforms, email, or messaging apps.
3. We’ve designed the theme to provide extra support for e-commerce. You can showcase products anywhere on your site, control columns for all devices, and use the default WooCommerce shortcodes for extreme flexibility. Features such as the mini cart, add-to-cart popup, and careful consideration for checkout, cart, and other account pages are integrated to ensure the best shopping experience.
If you have any more suggestions or specific details you’d like us to consider, please feel free to share.
Thank you for considering our theme for your projects!
Regards,
Hi, I am about to buy the theme. I see that it is possible to design the custom header, which is very important for my project. It is not clear to me if the header design is done with elementor, with the wordpress customizer or if you have your own layout inside the theme. Another important point is the weather wirdget. Is it possible to give a minimalist style to the widget? I would like to show the weather in the header or near the header but not occupy a large portion of the screen, as it is a regional newspaper I would need to show the weather for 3 different locations. I guess it is possible to show 3 different widgets or is it possible to configure the widget to show the weather for 3 locations? Thanks in advance for the answer.
Thank you for reaching out and expressing interest in our theme.
Here are some details regarding the theme:
1. The theme provides robust support for various predefined headers and header templates through the front-end Elementor builder. For detailed information on structuring a header layout using a header template, please refer to our documentation: https://help.themeruby.com/foxiz/how-to-structure-a-header-layout-using-a-headertemplate/
2. Currently, the theme does not include support for advanced weather features and layouts. If you wish to incorporate advanced weather functionality, we recommend exploring third-party plugins.
Should you have any further questions or require clarification, please do not hesitate to reach out.
Thank you once again for considering our theme.
Great theme, been using it for a while now. Just after latest Live Blog update there is no way you can translate Human Time (1 Week ago) next to the each post in Live Blog unfortunately. Since my support has expired I’m not expecting a fix but take it more like suggestion that for others this function might be needed. Did not find the translation in .po or .mo files – nowhere and Human Time is disabled in my options.
Thank you for providing valuable feedback.
To address your translation needs, Try to follow these steps:
1. Navigate to the Foxiz Admin Dashboard.
2. Access the “Quick Translation” section.
3. Locate the strings you wish to translate such as: %s hr %s min ago
If the translation options are not visible, please click on “Re-fetch Translation Data” to ensure the latest updates.
Hope this help!
Regards,
Well, that most certainly did the trick. I totally ignored the re-fetch button. Thank you, I appreciate your help even after my support has expired. Have a wonderful day!
Thank you
Hello, i have a question. my readers asked me how can they change the profile picture and name after register? on the menu, it’s only the link like my save, my history, my bookmark.. but no options to change name or profile picture? the only thing can do is only by backend
Hi,
Currently, the theme utilizes the default WordPress avatar based on Gravatar. If users have set up their Gravatar through https://gravatar.com/, it will be displayed in their profile. However, if they haven’t set up Gravatar, a default icon will be shown based on your settings.
To update or change their avatar, users need to visit the Gravatar website and set up their profile picture there.
Hope this information will help. Feel free to reach out the support team if you have any further questions or if there’s anything else we can assist you with.
Best regards,
Hello, I’d like to inquire about the functionality of the theme like in the Demo (Default) where posts from different authors are displayed and clicking on their profile reveals a follow button. Users also have various roles such as “Foxiz Contributor”. So, can anyone create a writer’s profile and post from the front end (their profile) for users to follow? Is there any option to change the text of the Follow button?
Hi,
Thank you for your inquiry. Yes, the theme does support an author box, allowing you to create a page that displays all writers or categories. You can check out the demo showcasing this feature: https://foxiz.themeruby.com/justforyou/my-interests/
Furthermore, the text for the “Follow” button can be translated and changed to your preference.
If you have any more questions or if there’s anything else I can assist you with, feel free to let me know.
Hi, thanks for your response!
Could you provide a screenshot or demo (recommended) where writers can post articles directly from their profile in the front-end?
Thank you for your reply.
Currently, our theme does not support a front-end interface for users to submit articles directly from their profiles. The submission process is handled through the backend dashboard, and users need to be logged in to create and submit posts. This functionality is managed by the base WordPress core, and the dashboard is displayed based on user roles.
If you have any specific requirements or if there’s anything else I can assist you with, please feel free to let me know.
Please allow to run auto ads and manual ads simultaneously. When I put codes in auto ads section within theme option it stops manual ads. But when I use ad inserter plugin both ads run simultaneously.
Hi,
Thank you for your suggestion.
Indeed, duplicate AdSense codes can lead to issues, causing ads not to display properly. We acknowledge the inconvenience you’re facing when using auto ads, as it currently disables manually added ads. We appreciate your patience.
In our next update, we plan to introduce an option that allows users to run both auto ads and manual ads simultaneously. However, it’s important to note that enabling both features without proper control may lead to potential issues.
If you have any further questions or concerns, please feel free to reach out.
Regards,
Accordion working perfectly on the main post. However, after auto load next post the toggle buttons of the accordion are not working. So, no drop-down effects are seen. I’ve already disabled all other plugins (including cache plugin) except those came with the theme. But still the problem not solved. Please look into it. Otherwise, the theme is fantastic.
Thank you for solving all these problem in the new update.
Thank you
Hi, one of my clients using this theme, the wired thing is inside the Gutenberg editor the text color is white and cant find where i can change it… i want the whole website content on the front end to be white but not inside the editor when adding new post, any soloution for this?
Thank you for reaching out.
We are a little bit confused but will try to help. Please contact our support team here: https://themeforest.net/item/foxiz-wordpress-newspaper-and-magazine/34617430/support
Once you’ve done that, please provide detailed information about your issue, including a screenshot and your site login credentials. This will enable us to assist you effectively.
Regards,
this will be my next adquisition, a presale question : what AI technologys do you integrate on theme?
Thank you for your interest in Foxiz!
Foxiz supports OpenAI API, enabling you to swiftly generate post content based on your specified keywords and desired tones.
For detailed instructions on how to utilize the OpenAI Assistant feature, please visit: https://help.themeruby.com/foxiz/how-to-use-openai-assistant/
Should you have any additional questions or require further assistance, feel free to reach out. We’re here to help you make the most out of your Foxiz experience.
Once again, thank you for considering Foxiz for your next acquisition!
hello, i recently purchaced foxiz theme but i need help. where can i add analytics/javascript code? i know there is option in Foxiz Admin > GTM & Analytics 4. but i want to manually add those javascript code because one of my code contains analytics and Full-screen/Interstitial adsense ads. please reply fast
Thank you for purchasing the Foxiz theme! We appreciate your support. If you wish to add custom scripts, you have a couple of options.
Using a Plugin: You can utilize the “WP Headers and Footers” plugin available at https://wordpress.org/plugins/wp-headers-and-footers/. This plugin allows you to easily insert code into the header or footer of your site.
Via a Child Theme Alternatively, you can add your custom scripts directly through a child theme. This method is more advanced but provides greater control and is a common practice for making customizations.
Please note that our support team has also responded to your inquiry via email support. If you have any further questions or need additional assistance, feel free to reply to that email, and they will be happy to help.
Once again, thank you for choosing the Foxiz theme. We hope you have a smooth experience customizing your site.
Many thanks!
Lovely theme… If you could add video preview on hover and full width video background..it would be my next buy and buys… outstanding speed and design.
Hi.
Thank you for your interest in this theme.
1. The theme supports an intro video for video posts. You can see it on the “What to Watch” on this demo: https://foxiz.themeruby.com/default/
2. Video background is a general feature of all Elementor blocks, and it is available for all blocks. You can check this demo: https://foxiz.themeruby.com/living/living-home-4/
Please let us know if you have any questions.
Regards,
Excellent
Small question, but I couldn’t find the documentation
How to add Entry Meta Tags “Time Ago” for Single Post or Homepage?
Thanks…
Welcome back!
Please type ‘Human time’ into the search field of the theme options. You will find the settings to enable this feature
Regards,
Ok, thank’s
Hi,
Thank you for reaching out. It seems the author box is not displaying because it requires certain information, such as a bio description or social media links, to be filled in.
To resolve this, kindly navigate to the “Users > Edit Profile” and add the necessary information. After updating your profile, check the post again, and the author box should now be visible.
If you encounter any further issues or have additional questions, feel free to contact our support team; we will be happy to help you.
Best regards,
I have an issue trying to make demos import, i get the message – Theme option import file could not be found. Please try again. help please
Thank you for purchasing this theme.
We will help you. Please get in touch with our support team by clicking on the following link: https://themeforest.net/item/foxiz-wordpress-newspaper-and-magazine/34617430/support
Once you’ve done that, please provide the demo you want to import and your site login credentials. This will enable us to assist you effectively.
Warm regards,
