33 comments found.
This is a poor quality theme. It feels cobbled together, with Elementor modules that are hard-coded and difficult to customize. Translations are a mess: wrong textdomains (like zixtar), many missing or irrelevant translations, and language files with wrong names (strike.pot for the theme, student-2-plugin.pot for the plugin). Some strings are clearly copied from unrelated themes or plugins.
No child theme is included, and to even get translations working, I had to add custom code in my child theme’s functions.php. Without advanced WordPress skills, this theme is almost impossible to use or adapt properly.
Not recommended unless you’re ready for a lot of extra work.
Hi, Thanks for your feedback on the Udrive theme. We’re sorry for the trouble and appreciate you highlighting these issues. Our team is reviewing the concerns and will work on improvements in future updates.
Like others in the comments, I also encountered the bugs with the social media links and the preloader. Here are the workarounds I applied:
Text in the Preloader is located in udrive/header.php Copy the file to your child theme under the root directory and replace the desired letters in [letter] like this:
<span data-text-preloader="[letter]" class="letters-loading">[letter]</span>
Social Media Icons / FontAwesome
The social media icon links are buggy because the udrive plugin is outdated and faulty. The template itself is much newer and more up-to-date. However, the FontAwesome library/CSS would need to be updated here.
- Clear the link in the respective social media icon by typing “clear” and save.
- Remove the icon from the pool by unselecting it and saving.
- Re-add the icon and insert the link. Then save.
- Repeat this process for all social media links.
Since FontAwesome is integrated in the older version 5.5, I updated it to version 5.15. Personally, I missed TikTok. If there’s interest, I can also share a workaround on how to replace icons. I swapped out Tumbler-Square.
Hi, kindly submit a support ticket, then our team will assist you. Thanks. https://themekalia.ticksy.com/
Hello, Just bought this, it’s a poor theme, cannot customize easily as wrongly advertised- much work needed. When is the new update coming?
Hi, kindly submit a support ticket, then our team will assist you. Thanks. https://themekalia.ticksy.com/
We would like to change all yellow elements to a different colour, but we are encountering some difficulties here, as it is not defined where the element is located for various elements. As an example, we have tried to adapt the shape elements in the slider, but cannot find where they are integrated.
Please send us a support ticket https://themekalia.ticksy.com/ Our team will help you.
As you requested, I have opened a ticket. However, your answer is very sobering and suggests that either you didn’t create your theme yourself or you simply don’t want to make an effort. In your reply, you say that we should look in the theme options and adjust the colours there. Firstly, the location where the theme settings are to be found is not the location you specify and secondly, there is no option to adjust the colours in the theme settings. Furthermore, you say in your answer that it is possible that there is no possibility to adjust the colours in the settings themselves and that one should then watch the linked video. The video uses a theme to explain how to use the browser’s Inspector to change the colours in the CSS settings. Dear people, we are a web design agency … do you really think that we wouldn’t have come up with this idea ourselves? As the provider of the theme (who sells this theme including support) I can expect that you are familiar with your theme and that you can tell me where we can adjust said things. So please … check this and give me an answer that also shows us where you have introduced the things.
Hi, we will update color change option very soon. Thanks.
what does very soon mean in days? We have to finalise the customer project. I’ll help you a little, the shapes are integrated into the theme as background images. I will now adjust the colours of the images and upload them to the same folder (that would at least be a solution that would help us). Nevertheless, I can’t understand how you can’t integrate such an important component into a theme in a customisable way. What I find worst of all, however, is that you don’t even seem to know what has been implemented in your theme.
Hi, please contact with support team and tell him which color you want to change and send him your color code, our support team will update your site. Thanks.
How to change the preloader text
Hi, please kindly submit the support ticket. Our team will help you. Thanks.
I recently purchased the theme from your platform, excited about its potential to enhance my project. However, upon attempting to import the data, I encountered the same issue as many others: the import process consistently halts at 4% and then restarts from 0%.
After reading several negative reviews regarding this specific issue and the challenges with support, I was disappointed to experience it firsthand. Despite the theme being last updated on April 30, 2024, I had hoped that any bugs would have been resolved. Unfortunately, this has not been the case.
Today, I opened a support ticket (Ticket #3636045) in hopes of resolving this issue promptly. As the success of my project relies on the functionality of this theme, I am reaching out to you directly to express the urgency of my situation.
I understand that you likely receive numerous inquiries daily, but I kindly request your prompt attention to my ticket. Your assistance in resolving this matter would be immensely appreciated.
Thank you for your time and attention to this issue.
Hi, you responded our support team. Thanks.
Presalle questions. Is ot possible to change the main color of the theme? and is it psooible to do amultilingual site with wpml plugin?
Hi, yes, possible to change the main color of the theme, and is it psooible to do amultilingual site with wpml plugin. Thanks.
thank you!
Everything works fine, but template is not custamizible as described, it seems quite unintuitive for editing. I requested a refound a fer weeks ago butstill didn’t get the answer from you.
Hi, please share your ticket ID. Thanks.
No problem, here’s the ticket id: 42e44ce1-f2fe-491c-b1c7-d6a33ee877f7
Not found any ticket ID. Thanks.
Um, I’m sorry? Here’s the screenshot of the request. Let me know if you need anything else: https://prnt.sc/xTVJANCgibfs
Hi, share your support ticket ID. Thanks.
I didn’t get any other ticket ID. I contacted envato support, but they haven’t answered back yet.
Hi, submit support ticket here https://themekalia.ticksy.com/
I thought I had to do the refound ticket via the envato form, sorry. I just created ticket, here’s the ID: #3535729
Okay.
This file does not accept it by elementor pro eaither I am so sad
placeholder text replace but still showing
Hi, please send us a support ticket. Our team will help you. Thanks.
I have some questions regarding this WordPress theme I am considering purchasing:
- Are there any known issues that may arise during the installation of the demo content (everyone says this WP theme has issues with import)? - Can you provide on-site support or assistance if any issues arise during the implementation process?
Hi, if you face any problem our support team help to you. Thanks.
Before buying this :-
1. Are there any issues when installing the demo content?
2.Is this template compatible with elementor?
3.R there any issue with the plugins?
4. Can u provide on site support if there is any issue?
5. is this theme compatible with woocommerce?
Hi, this theme build with elementor and demo working fine then if you face any problem our support team help to you. Last point woocommerce not compatible with this theme. Thanks.
No recommendation. You cant install the demo, on the tickets they don’t respond. Don’t buy it till they fixed their technical stuff, otherwise it doesn’t make sense.
Hi, we have eid vacation so our support team will back soon. Thanks.
Don’t purchase this theme their demo content is not working. No pages are coming after importing the demo content. Support is very slow.
Hi, you responded from our support team. Please check the ticket. Thanks.
Dear ThemeKalia, Im not able to change the theme preloader text trough the udrive options. I have the drive and drive-child theme installed. What can i try to fix the issue?? Thanks in advance!
Hi, please send us a support ticket. Our team will help you. Thanks.
Link documentation dont work
Hi, we will update the issues soon. Thanks.
Pre-sale question. Is the Import Demo working? I see in comments it’s not working.
Hi, demo import working fine but some customer face the problem for his server problem. Thanks.
Ok thanks for the reply!
Thanks.
Not able to import dummy content
Hi,
Please submit ticket here – https://themekalia.ticksy.com/submit/#100019440 Our support team will help you ASAP.
Thanks
Hi,
Already submitted the ticket #3241968 . Need urgent assistance as the demo import is delaying everything.
Looking forward for swift response.
Hi,
As asked I have shared the credentials for the installation and import support in the ticket reply.
Request you to please find the details for your perusal.
Awaiting for the problem solution.
Thank You
Hi team,
Still waiting for the ticket to be resolved. Request for your urgent support. Ticket number #3241968. Credentials already provided as asked.
Hi,
We replied your ticket and waiting for the reply.
Thanks
the documentation is not clear enough .. for example where can we change the header colors !
Hi, please send us a support ticket. Our team will help you. Thanks.
Do not buy for this template … i got fe 6 months before …. and to import demo content the ask to make some changes in the … hosting …. after few week site completly black list in google Phishing sites list .. it’s difficult remove … beware … of this theme ….
Hi, we are feeling very sad for your site. Please be noted that when ever a theme is submitted to themeforest they are virus checked along with quality standard. so there is no chance to get any kind of infection from our theme. may be your server or pc have any kind of virus. Thanks.
soory guys i found the problem !! thank … its virus issue on my pc …..
Thanks.
