12912 comments found.
Hi, how can I make the sidebar for filters on mobile full width?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello, Please check this video and help me to solve my problem https://youtu.be/ErHjVVVYB1c
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
can i change this icon? https://prnt.sc/YBBeikK0ngRy
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hi,
I’m looking for a solid wcfm multi vendor woocommerce theme.
Which demo is for wcfm?
I want to see the optimization etc..
Thanks,
Hello,
You can use any of our prebuilt websites with wcfm. Unfortunately, we don’t have a demo website made with this plugin.
Kind Regards
We’ve noticed an issue with the checkout popup style in the latest releases, even though we’re currently outside our support period.
Here’s a link to the problem: style: https://app.screencast.com/owTNbXoFS5RzP
Can you help us with this? Thanks a lot in advance.
Hello,
It seems like you have enabled Elementor’s cart widget that replaces our theme’s widget and its style. You can disable it in Dashboard -> Elementor -> Settings -> Integrations https://gyazo.com/c740c3031eb1238ff47e5b747a0c6941
Kind Regards
Fixed! You are the best Guys!. Thanks a lot for your Support.
You are always welcome. Feel free to contact us if you have any further questions.
Hi, guys. I am using Woodmart 7.3.4 (no time to check all the places where some issues may occur after updating to 7.4) and I’ve just noticed that I can’t save custom css via theme’s options – I hit save button, there’s a success message but changes are not saved.
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Thank you in advance
Hi, there is a problem in DEMO (mega-electronics). The “hover” function in the “slide menu” does not work properly. If the DIV has a large height and a “side-bar” is added, this function works incorrectly. Check video – https://streamable.com/8k9ziq
Hello,
Thank you for contacting us. Could you please specify your browser name and version?
Kind Regards
Hi, thanks for your answer. I use Mozilla Firefox 122.0×64.
Hello,
Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.
.wd-nav.wd-nav-sticky {
--nav-drop-sp: 1px;
}
Kind Regards
Its works. Thanku you 
You are always welcome.
Hi, I don’t have active support licence, but after updated all to fresh versions, get wierd problem, https://avissanduseci.rs/proizvod/viva/ , on product pages, all images are shown as base 64 and have to small dimensions ? Any idea, what can create this problem ? Thanks in advance, P
Hello,
We just checked your website but don’t see any issues with images. Here is a screenshot https://gyazo.com/03f3b47446ec3bc4d54154a367fbda9c
Kind Regards
Hi, thanks for quick response,please https://avissanduseci.rs/proizvod/viva/, click on next thumbnail image, you will see that large image is deformed , and if check code, we put large image in admin panel, but for some reason,here is shown as very small. Thanks, P
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there.
How to remove the “category tag” under the product title on the category page
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Can I add any attribute filters into the shop filters?
Hello,
Thank you for contacting us. Of course, you can create as many attributes as you need and use them for filters.
Kind Regards
how make the subcategory with icon for each category I want to make like this for different subcategory for each parent category https://snipboard.io/MRyftg.jpg
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
hi, please help us, activated wpml and all page hidden, contacted wpml support , say this theme error. deactivated the theme and all pages can we see after the them activated with wpml same all pages invisible. Wpml support say contacting theme developer
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Use the contact form on our profile page here https://themeforest.net/user/xtemos
Thank you in advance
thanks for help this resolved after disabled the plugins working perfect! one more question. by Layouts can not translate the deafult layout with wpml, layout not prepared for wpml languages?
We are glad that you sorted it out. Our custom layouts can be translated with WPML as well as any other post type.
Hello,
Thank you for your report. We will check and fix it on our demo.
Kind Regards
Hello, I would like to ask: it is possible to create templates for different products, so I could add templates to specific product with specific design?
thank you
Hello,
Thank you for contacting us.
Yes, you can create as many custom templates as you need and assign them to different products. Check our documentation for more information https://xtemos.com/docs-topic/single-product-page-builder/
Kind Regards
Is there a simple way to set the search results page to work the same as infinite scrolling works for product pagination, it would be great to have this be consistent on all results. Creating a unified experience. Thank you and best regards…
Hello,
Thank you for your question. Unfortunately, it is impossible to make infinite scrolling function work correctly on the search page.
Kind Regards
It’s never impossible, not sure why you use such a word 
. But there must be a way, what is making this difficult, caching the results into a json file to load from? Thanks
All custom functionality in our theme is designed as a wrapper for the standard functionality of WooCommerce. This is done to ensure maximum compatibility with WooCommerce extensions and its own features. As a result, there are many limitations that prevent us from implementing certain options. We have already studied this issue, and the only solution will be to create our own search page. However, this may lead to many other problems.
De pronto apareció esto https://prnt.sc/qup0f8osDFi9 , ¿cual es la razón?
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder You can use the contact form on this page https://themeforest.net/user/xtemos
Thank you in advance
El plugin que generaba ese mensaje es Really Simple SSL
OK, we are glad that you sorted it out.
hello. i would like to create a page like this one https://www.angelikakollin.com/669a1a82ff-gallery#0 a minimal gallery of images and videos that are displayed in a horizzontal line and its scrollable with the mouse wheel. also i would like to use the font cf din cnd – light. i would like to know if this is possible with this theme, thanks
Hello,
Thank you for contacting us. Unfortunately, our theme doesn’t have such an element. You may need to find an extra plugin for this. As for fonts, you can use any font you want with our theme. Kind Regards
Hi, please note the WCFM product quick edit buttons, they are not displayed in the product archives starting from the second line
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Unfortunately, there is no way to purchase support, I live in Russia, and at the time of purchase of the woodmart theme there were no sanctions, now we are limited in the purchase of any products and licenses. In such a situation, I’m not asking you to fix my site, I’m asking you to pay attention to it and help if possible
Could you please send us a video that demonstrates the problem?
Hi, I hope you will pay attention to this and fix it
Thank you for the video. We will check the issue.
I have the most recent version of the theme, but I’m having trouble disabling the pop promo, because even though I deactivate it, it still appears… and it’s not cache. What should I do?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hello, is there a way to make Product title lines limit to add Three Line ? Tnx
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
