36 comments found.
Where can i find the documentation
Please reach out to our support team through the support tab.
Thanks! 
GridX is now experiencing compatibility issues with Elementor.
Please reach out to our support team through the support tab.
Thanks!
I have just purchased your theme through envato, but I am constantly encountering errors while installing demo data. I tried it especially on different versions, but I kept getting errors. An error occurred while fetching file from: https://www.rokbon.com/wp-content/themes/gridx/demo-import/data.xml! Reason: 404 – Not Found. it gives an error named. I have imported the XML Manual. There’s still a problem going on.
Hello, Thanks for choosing the our WordPress Theme. Please create a Support Ticket via https://creativedigitalhelp.freshdesk.com/support/tickets/new Our Support Agent will help you, Thank You!
Hey,I make purchase, but i cannot able to make any changes in pages when i click on Elementor edit it does not open.kindly help
Don’t hesitate to contact our support team at https://creativedigitalhelp.freshdesk.com/support/tickets/new
HI,
I have an issue updating the theme. My live page is the 4.0.2 version, when I create a stagged version I can update it to 4.1.2 without issue. Once I push the stagged version to live my page doesn’t load, the homepage is black. The same thing happens when I try to update the live version directly. Any ideas why I can’t update the live version but the stagged version works fine?
Don’t hesitate to contact our support team at https://creativedigitalhelp.freshdesk.com/support/tickets/new
Extraordinary Design!
Thank you for the kind words!
Hello, I haven’t buy the theme yet but I have a question: is it possible to make the menu sticky? (on on desktop and mobile). Thanks in advance
Sure, It’s possible via Additional CSS, Don’t hesitate to contact our support team at https://creativedigitalhelp.freshdesk.com/support/tickets/new
A sidebar is showing on my contact page. How do I remove this?
Don’t hesitate to contact our support team at https://creativedigitalhelp.freshdesk.com/support/tickets/new
Is there a way I can put the Gridx theme all on one page in responsive mode? So on mobile there would be a grid on the screen as opposed to scrolling down for each box
It’s already responsive! Please create a support ticket via the support tab if you need more help
Can i use in two domains?
No, you can’t read more about licensing here https://themeforest.net/licenses/standard
Thanks
Please after purchase contact us we will allow you to use it on two domains.
Hi, where can I find the names of the iconoir icons so I can change them in the contact info box?
Here you go, and you can choose from a selection of 1,566 icons. https://iconoir.com
Tnx, facebook and linkedin work fine but the info icon won’t. I copied the name info-circle and added it into the icon class filed like this iconoir-info-circle but it doesn’t show the icon. Any ideas?
We are here to help you… Please create a support ticket via the support tab
very nice theme. i need woo support though. does it do that?
Currently, we don’t have any plans to incorporate WooCommerce support. Thank you.
can we change the colors? Can we add radio player to any block section?
Hi there,
Thanks for reaching out!
1. You can change the default theme global color to any custom color you want.
2. If you are aware of how to add a radio player via Elementor, you can do that as our theme supports Elementor.
Thanks!
Is there an option to add a custom video for the background?
Yes, We can do that… But you may consider buying DRAKE which supports VIDEO Background.
Thanks
DRAKE: https://themeforest.net/item/drake-personal-portfolio-wordpress-theme/44528296
How do I change the background of the profile image? Also please make the featured box a true marquee and not having it jump back over and over again.
We are here to help you… Please create a support ticket via the support tab
Is there a place I can check out your blog pages?
Sure, Here it is,
BLOG POSTS: https://wpriverthemes.com/gridx/blog-with-rightsidebar/
BLOG SINGLE: https://wpriverthemes.com/gridx/discovery-incommode-earnestly-he-commanded/
The Work Detail page is static. There is a no way to have unique page of each item listed on Work page.
Is it coming in update to operate work page items like a post? So by simply adding the work in backend like post it will appear on work page and also have unique URL of itself for detail page.
All contents are editable 100% with elementor….. You can use https://wordpress.org/plugins/duplicate-page/ to duplicate the page you want and have a unique URL
Hey, I have a query before I make purchase, Is there a way to add brands or clients slider? And also testimonials?
Yes you can!
It’s on offer now…
click demo is not working. When I send an e-mail to the seller, he does not respond
May I know your ticket ID? Did you contact us via Support TAB? Please do contact us via Support tab, Our agent is waiting for you to help
I sent a message to reconnect
Here is the support TAB https://themeforest.net/item/gridx-personal-portfolio-wordpress-theme/45973304/support
Here is our dedicated support portal https://creativedigitalhelp.freshdesk.com/support/tickets/new?envato_item_id=45973304
I think a WordPress Saas version of this theme would be fun to have
Yeah! Maybe
It’s on offer now…
