132 comments found.
Hello, is there any solution to show 3rd level menu items?
Hi,
The theme already supported 3rd level menu items. https://prnt.sc/tC5DPo98trSC
Please check your menu structure: https://codex.wordpress.org/WordPress_Menu_User_Guide
Regards
Hi, I’m trying to add a Featured Post block to Homepage (01 Magazine) using the free Elementor, but the left right padding doesn’t align with the pre-set blocks.
Found the pre-set blocks are using “Section & Columns”, but it seems Elementor doesn’t have such elements now, it only have “Container”.
May I know will there an update regarding on this?
Thanks
Hi there,
Thank you for reaching out.
Could you please contact us using the support tab of our item with any resource or link? Let us help you there! https://themeforest.net/item/katen-blog-magazine-wordpress-theme/39652714/supportRegards
Hi there, looks like a cool theme. Purchased it. 1. The Demo importer doesn’t import 2. Huge Twitter (X) icon showing on blog posts 3.WooCommerce section has no side bar as shown in demo. submitted a support ticket. hope you got it.
Hi there,
We replied to your mail.
Regards
Can I run Google Adsense or other ads with this template? I need to monetize my blog.
Hi there,
Thank you for your interest in our theme. We’ve included advertisement areas within our theme. You can place your AdSense code using the embed tool or utilize third-party plugins for advertisements.
Regards
Hello, the theme hasn’t been updated for months now but WordPress keeps upgrading. Can we expect an update soon?
Hey there,
We recently updated the theme, so please proceed to update yours accordingly. Here’s the update guide: https://themegerdoc.gitbook.io/katen/advanced-setup/updating-theme
Regards
Hello, the theme hasn’t been updated for months now but WordPress keeps upgrading. Can we expect an update soon?
Hey there,
We recently updated the theme,
Regards
Compatibility issue between the theme and the WooCommerce plugin
Hey there,
We apologize for the delay in response. We’ve recently updated the theme and made improvements to WooCommerce compatibility, ensuring it works seamlessly with the latest versions. Please proceed to update your theme accordingly. Here’s the update guide: https://themegerdoc.gitbook.io/katen/advanced-setup/updating-theme
Regards
Even the live preview is broken. your hosting account is suspended.
Hi there,
It has been fixed now.
I have purchased the theme, installed it and I cannot install the demos… what should I do?
Hi there,
It has been fixed now. Please try it again.
Regards
Perfect! I just saw it… Thank you so much
The live preview is borken? How I can see it working
Hi there,
It has been fixed now.
Hello,
This theme Katen – Blog & Magazine does not support WordPress 6.4 Version
Hi there,
Thank you for reaching out. We apologize for the response delay.
The theme is going with the version well. But we have issues with the latest version of WooCommerce and we will check this issue and update the theme as soon as possible.
Sincerely, Themeger
Hello,
Till date there is no any update from your end. kindly update
Its almost 25 days, but no respose about my issue
Please contact us our customers to xacthemes@gmail.com that our support center is down.
I am planning to do a program development blog.
Is the code area also designed in the post?
Hi there,
We didn’t get you. The theme provided full of code for customers.
Regards
Hi,
Please guide how to setup horizental navigation for footer
Hi there,
It looks you got refund succesfully.
Sincerely, Themeger
Hi, can this theme work with only Gutenberg, without using Elementor? I’m avoiding Elementor moving forward. Thanks!
Hi there,
The theme required Elementor only for now.
Regards
Hello,
I have submitted a ticked twice for the same issue but no reply. Can you look at it please? XJX-MPJRF-161
Thank you
We have replied to your ticket already.
Hello,
I’d like to read your reply but I cannot access the portal. It says “Your account has been suspended!”
Is there a problem I need to solve? Thanks.
Hi, please email us xacthemes@gmail.com Let us help you!
Hello, please respond to my support ticket, ID CGR-CKJKR-335. Thank you.
We have replied to your ticket already.
The live preview is not working.
Hi, It’s fixed now.
