30 comments found.
demo import not working. gives an error. I choose manual transfer and it gives errors. I wish I had read the reviews and bought it. I do not accept this way, I will get my money back and delete the theme. demo import is useless without working.
I’m giving it one star because the theme documentation could have resolved the issues I encountered while loading the demo content. This is how you make money. My work has been stalled until I hear from you. I’ve wasted my time. Others have reported issues loading the demo content as well. Explain how to resolve the issues in the documentation and avoid giving negative ratings. Definitely one star. I’ve wasted my time. Can you give me my time back? No…
Your issue has already been resolved. Thank you!
The ACF pro plugin is a theme-required plugin. So we have to use it to get the theme option perfectly. The plugin need an update to protect our website from a vulnerability. Can you please assist and update the plugin. We do not understand why you did not send a theme update yet. Please help urgently, we can not send a ticket because the support license run out,
Thank you for reaching out to us.
To safely and properly update the “Advanced Custom Fields PRO” plugin, we kindly request you to contact our support team. They’re ready to assist you as soon as possible.
We’re also planning to release 2 new demos this week, along with fixes for some minor issues — and we’re working hard to improve your experience.
For now, just give our support team a quick message — they’ll guide you through everything you need.
Contact Support: https://mthemeus.ticksy.com/
Thank you for your patience and understanding!
Sir, we can not send a message or open a ticket because the support license run out.
Please get in touch with us at mthemeus@gmail.com.
live demo is not working – database error
Please, now I see everything is working https://favdevs.com/demos/wp/aximo/
Demo import not working
I have already responded to your ticket. Please check it.
Hi there,
all your demos are not working anymore. For example this one:
https://favdevs.com/demos/wp/aximo/I tried from two different systems with two different internet connections. Both not working. Could you please fix this?
Thanks
please check now https://favdevs.com/demos/wp/aximo/
Can I know whether there is Elemntor or WPBakery Page builder support ?
this theme Elemntor support
I am planning on getting this them. I am curios if it has filter on portfolio page because it is not in the demo.
Thank you for your interest in our theme! In this demo, we didn’t show the filter option, but the theme does include a switcher to turn the filter on or off. You can show the filter. Additionally, the theme comes with many more features. Our dedicated support team is always here to help you with any questions or issues you may have.
Best regards,
Mthemeus
Pre-sale question: Is the demo 1-click import working? I want to know before I make the purchase. Thanks!
Hello,
Yes, the one-click demo import is definitely working. There is no problem when you import the demo with one click. I think you already imported it and your experience is good. If you have any questions, please knock our support. We will help you as soon as possible. Thanks.
do i need elementor pro for this theme? sorry new to this
hi, excellent theme thank you; but it doesn’t seem to work if I disable ACF pro. I didn’t want to buy ACF pro (this version on the theme is now out of date). Does the theme work without ACF pro (when I disable, the ajax loader just runs and never loads). let us know if you have a work around. thanks
update to earlier comment in case anyone else is running into this. the bundled plugin was the acf pro and was out of date and the site wouldn’t run with this activated, I removed pro version and installed the acf plugin from wordpress.org and now the site works again.
Hello,
We understand your concern. The ACF pro plugin is the theme-required plugin. So you have to use it to get the theme option perfectly. If the plugin needs to update, then please knock our support: https://mthemeus.ticksy.com
We will update the plugin, and that’s it. If any kind of problem or question just knock on our support, we guide customers and solve their problems as soon as possible.
Thanks.
Blog section widget is not showing up, how to fix please
please knock us our support https://mthemeus.ticksy.com/
the import demo doesn’t work, even if you try to upload manually it does absolutely nothing, wish I had read the comments before buying!
Hello, We are really feel bad to hear that you have faced problem when importing demo. But normally this didn’t happen. We appreciate you for comment there. But we will tell you to please knock our support. Our support team will definitely debug the problem and help you as soon as possible. Thanks.
support link: https://mthemeus.ticksy.com/
Good morning,
I’m interested in this. I have a few questions. The first one is to know if it’s possible to change the color of all aspects. The second one is to find out if we can also change the font, and I want to confirm if it’s the same font that we are seeing here that will be in the file. And the last one, does it entail e-commerce features?
Hi,
Thank you so much for your interest to our theme. It is a nice template that includes many features. You can change the blog & blog details color easily from theme options. And also change the Elementor color globally. Yes, we can assure you that it is the same font that you are seeing in the file. And we are working on e-commerce, as soon as possible we will upgrade this feature. Thanks.
Documentation says demo content available but there’s nothing. No .xml file and auto demo import doesnt work either. Answer over here, don’t ask me to create a support ticket.
already replay please check your email
Your documentation says that it has a demo-content folder whereas in the files its not available. Please advise how I can do the manual import?
Hello, If I use DIVI, can I use this theme ? Or only with elementor ?
yes only elementor
Do i need Elementor Pro for this theme? Thanks
if you use our demo no need Elementor Pro
Hello, I purchased and installed your theme. I have a problem like this, I provided the color change in the theme interface, I will use it as yellow color instead of green, but some places are still green and some places are still yellow. You can find an example in the photo below. What kind of editing I had to do, I also made the setting in the document via elementor, but still the result has not changed. I am waiting for your support, good work.
please crate a ticket brother https://mthemeus.ticksy.com/
Thank you for your return, you have supported me in all the issues I asked for. I wish you good work.
Is the blog section dynamic or static?
dynamic
means I can add blogs with SEO using WordPress and they appear automatically in the blog section, right?
yes
How can I turn on maintenance mode or set the coming soon page for temporary
Go to support crate a one ticket please
Its blank after imported. tried few times and result is same. no pages showing all are white
We already replayed please check you support inbox
thank you, its working now.
It keeps showing an error when I want to install. Please how do I fix that
sure please crate a ticket https://mthemeus.ticksy.com/
