3017 comments found.
The video does not load in Safari or Chrome, only in Brave. Viewed from iPhone. Would there be any solution to be able to see the video that is played on the mobile? Thank you!!
(Elementor) https://ohio.clbthemes.com/demo21/homedemo21-elementor/
I want to buy from you and I need to see if this could be done
Hi,
Sorry for the late reply.
I’ve reported this to our dev team who is going to check what we can do.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
I bought the theme, but as of today the video from the mobile still does not work. Thanks!
Hi,
The video background is hidden on mobile by default and unfortunately, we can’t control its behavior as it’s a part of WPBakery page builder functionality. You can upload a fallback image as a background for that row that will be shown on mobile devices or use Elementor page builder version instead where the video background is available for mobile devices.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hello. The videos on the sliders don’t work when I click the buttons. It just opens up a black screen, but no video starts playing even with the imported demos. How do I generate the code for the button to have my YouTube URL?
Hi,
Thanks for reaching out.
The video URL should have the following structure:https://www.youtube.com/watch?v=t67_zAg5vvI
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
That doesn’t work either. This is the code I’m seeing for the button on slider revolution:
<button class=”icon-button -large”> <svg class=”default” width=”13” height=”20” viewBox=”0 0 13 20” fill=”none” xmlns=”http://www.w3.org/2000/svg”><path d=”M0 20L13 10L0 0V20Z”></path></svg><svg class=”minimal” width=”17” height=”20” viewBox=”0 0 17 20” fill=”none” xmlns=”http://www.w3.org/2000/svg”><path fill-rule=”evenodd” clip-rule=”evenodd” d=”M0.766274 0.442678C0.998698 0.312329 1.26165 0.24625 1.52808 0.25124C1.79452 0.256229 2.05481 0.332105 2.28219 0.471065L15.78 8.72C15.9993 8.85399 16.1804 9.04206 16.3061 9.26618C16.4318 9.4903 16.4978 9.74295 16.4978 9.99991C16.4978 10.2569 16.4318 10.5095 16.3061 10.7336C16.1804 10.9578 15.9993 11.1458 15.78 11.2798L2.28219 19.5288C2.05481 19.6677 1.79451 19.7436 1.52808 19.7486C1.26165 19.7536 0.9987 19.6875 0.766274 19.5571C0.533848 19.4268 0.340346 19.2369 0.205669 19.0069C0.0709916 18.777 1.3411e-07 18.5153 0 18.2488V1.75098C1.3411e-07 1.48449 0.0709911 1.22282 0.205669 0.992883C0.340347 0.76294 0.533849 0.573027 0.766274 0.442678ZM14.9978 9.99991L1.5 1.75098L1.5 18.2488L14.9978 9.99991Z”></path></svg></button> Play PromoIt doesn’t work even if I change the link to YouTube. How do I generate my own for the button?
Please open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Why is the menu all messed up on your recent updates? It even messed up on your demo pages as well… https://i.imgur.com/VznEeXB.png
Hi,
Thanks for reaching out and notifying us.
We are sorry for the inconvenience you have. Please get the latest Ohio Ver 3.3.7 with the fix.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
I confirm after upgrading to Ohio 3.3.7 menu issues are now completely fixed. Thank you for prompt update.
Glad to hear that.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi, I just updated my theme two days ago and I noticed there’s been another update to WPBakery to 7.5, I tried downloading the files again, hoping there was an update. But it’s still showing as 7.4. Do you know when you’ll be updating to 7.5? Thank you in advance!
Hi,
Thanks for reaching out and notifying us.
Get the latest Ohio Ver 3.3.7 with the latest version of WPBakery included.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Awesome thank you!!
You are Welcome!
Hi Friends, Just a small comment, in the required plugins(Install Required Plugins Page) it is recommended to download “Contact Form 7 MailChimp Extension” but this plugin was removed from the repository for security reasons, and when trying to download it the warning “Something went wrong with the plugin API” appears. It is important that you can remove this plugin from the recommended ones.
Regards !
Hi,
Thanks for reaching out.
We’ve already removed the mentioned plugin from the suggested list in Ohio Ver 3.3.7.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Oh great ! Now Working ! Regards
Glad to hear that.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi, What is the CSS code for expanded and non-expanded menus?
Hi,
Thanks for reaching out. As we have several menus, can you specify which one do you mean? Additional screensshots or links will be much appreciated to proceed further with your request.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
How do you edit the meta description?
Hi,
Thanks for reaching out.
You can use
Sincerely,<br> the Colabrio Team
<a href=” https:=””>Help Center
| Docs | Colabrio✉️ Sign up for our newsletter and be the first to know about all the latest news.
Use what?
Sorry, just sent the broken link. You can use the following plugin.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi there,
I’ve found a bug on the Portfolio page of my website. When selecting an option from the filter, all of the portfolio cards become left aligned and the masonry grid breaks.
Do you have a solution to this problem?
Hi,
Thanks for reaching out.
We need just a bit more details, can you share the link?
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
UPD. We see your personal message with the link.
Hello! 
On my iPhone 12 the mobile view does not scroll immediately on specific pages. If you try just after page loading then it is blocked, means it does not move, like stuck on bouncing on the top and bottom of viewport. If you scrolled, same at the footer. After 3 seconds it works, until you stop scrolling and have to wait again.
Here is the link to the example page where this error occur: https://foxmedio.pl/copywriting/ Please make sure you test it on iOS device, not only android.
Thank you for your help and wish you a good day!
Hi,
Thanks for reaching out.
That might be caused by negative margins set for some sections.
Please send us a personal message and provide your temporary WP credentials.
Before we proceed it’s necessary to take a full backup of your database and your website. By providing us with access, you agree that a backup has been taken.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
That was indeed an issue. I’ve fixed negative margin of an element and it solved the issue. Thank you for the tip and have a great day!
Glad to hear that!
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hello,
We’d like to be able to reproduce the page https://ohio.clbthemes.com/portfolio/minimal/ but we can’t get the same visual effect as you.
This 1/3 + 2/3 split followed by 3×1/3, etc. is not possible with our widget settings. What do we need to do to achieve this? Are there any particular settings we need to configure?
Thanks in advance, Nicolas
Hi,
Thanks for reaching out.
To have the same grid layout you should mark the “double width” projects under Project Settings. Check my SS below:https://tppr.me/tERlFH
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hello, can I import the demo page of landingpage?
Hi,
Thanks for reaching out.
Yes, you can. The demo is available under Ohio Theme > Demo Import:https://tppr.me/86W1Ie
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Why is demo import 31 not available in your update? so that when we want to import it always displays an error message like this
An error occurred while fetching file from: domain.com/wp-content/plugins/ohio-importer/demos/asset/31/elementor.xml! Reason: 404 – Not Found.
where can we import the files for your latest demo 31?
Hi,
Thanks for reaching out.
We’ve successfully installed the mentioned demo on our test environment just now. Please open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi,
I already bought this theme and curious where I can find something like “Our Services” template page?
Thank you in advance.
Hello, could you help me?
Hi,
Thanks for reaching out.
All the available templates are under Ohio Theme > Demo Import:https://tppr.me/x0X1B4
Some “About Us” templates can be used as “Our Services” page.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hello, Where can I find the ”Follow us” text on the socials (right side) section of the page? I’d like to change it.
Hi,
Thanks for reaching out.
Please check the following guide.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi, Is there any option to change the order of checkout page blocks? On mobile the “order summary” is on the top, despite that the customer had still no opportunity to choose shipping method (and price). Thanks for helping!
Hi,
Thanks for reaching out.
Navigate to Theme Settings > Custom CSS from your WordPress admin panel and use the code below:
@media screen and (max-width: 768px) {
form.woocommerce-checkout.checkout > .vc_row {
margin: 0 !important;
display: flex;
flex-direction: column-reverse;
}
form.woocommerce-checkout.checkout > .vc_row .vc_col-lg-5 {
margin-bottom: 2rem;
}
}
That will change the order of the product summary block and checkout fields on mobile devices.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hello I’m trying to import All Page but , i always get error 500 how can i resolve this problem
And also , Contact Form 7 MailChimp Extension this is no longer available WordPress plugin (Plugin not found.)
Hi,
Thanks for reaching out.
Please check if your server meets our theme’s minimal requirements. As “All Pages” demo is quite big, we recommend increasing the PHP time limit even higher than it’s mentioned in our docs requirements.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hello, I’m encountering an ‘Incompatible Archive’ error while trying to install the theme on a new WP installation. I’ve tested it on WP 6.4.3, 6.3.3, and 6.2.4, and the same issue persists.
Hi,
Thanks for reaching out.
That’s a known WordPress 6.4.3 issue and we are about to release a new version of Ohio with a compatible archive.
You can use the following plugin so far:https://core.trac.wordpress.org/raw-attachment/ticket/60398/force-pclzip-0.1.zip
That will help you to solve the “Incompatible Archive” error.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Could you please update ACF to the latest version?! (6.2.6.1)
Hi,
Thanks for reaching out and notifying us.
You can get the latest version by removing/installing ACF Pro under Appearance > Install Plugins menu.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi colabrio team, I have an issue to editing your theme with Elementor. What is your default heading title font size to agency one demo? Elementor can not detect it.
Hi,
Thanks for reaching out.
Here’s the specs:https://tppr.me/wsdak2
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
Hi, great theme. How do I set the home page to be a specific page for Demo 9?
Hi,
Thanks for reaching out.
Here’s the guide:https://docs.clbthemes.com/ohio/#setting_homepage
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
✉️ Sign up for our newsletter and be the first to know about all the latest news.
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
