302 comments found.
Hello.
I would like to add filters to my left sidebar for the variants I have in my store (color, and size), but I see that it doesn’t work, it tells me: The current theme does not support filters.
I want to do it directly with the variants, not using tags. To test it, install “Search & Discovery”.
Can you help me with this, please.
Regards
Please share me your purchase code and please use account bought
Hi There,
I have the august Theme and the menu all of a sudden just stopped working. Is there any way you can help me? Has there been an update or something. I am not technical at all so not too sure what is going on. I am freaking out because my desktop site isn’t working and looks terrible.
Kind regards,
Charys
We would like to inform you that your support package for this theme on ThemeForest has expired. To continue receiving dedicated support and the latest updates from us, please renew your support package.
hello, My theme is orld version and ” zip does not contain a valid theme: missing template “layout/theme.liquid” it shows.
Please extract file downloaded When you extract file downloaded, You see this folder and upload theme.zip in this folder https://www.screencast.com/t/Wv00f1Xa
Hello, I have a few questions regarding the functionality of our products on our website.
Firstly, if one of our products comes in multiple colors, what steps can we take to allow customers to select their preferred color directly on the product page and easily add it to their cart?
Additionally, I would like to explore the possibility of adding a feature that allows customers to choose whether or not they would like to add a beautiful packaging option to their order.
Lastly, is there a way for us to automatically add a logistics fee to orders that fall below $100? This would help streamline the checkout process and ensure that all necessary fees are included upfront.
I appreciate your assistance in addressing these inquiries and look forward to hearing your suggestions.
Thank you for your time.
Firstly, if one of our products comes in multiple colors, what steps can we take to allow customers to select their preferred color directly on the product page and easily add it to their cart? => you can use variant image or basic name color with name variant
Additionally, I would like to explore the possibility of adding a feature that allows customers to choose whether or not they would like to add a beautiful packaging option to their order. => I think need to customize code => you can hire me do it
Lastly, is there a way for us to automatically add a logistics fee to orders that fall below $100? This would help streamline the checkout process and ensure that all necessary fees are included upfront. => I am not sure about it => you should contact with shopify about this task
Hello, my brand name consists of three words which are quite long. After entering the name in the Shopify settings, the website is displaying the words collapsed together. Can you teach me how to solve this problem?
You can upload your logo instead of using text.
Theme settings / Generate
Hi can you instruct me how to delete the sidebar (color/size/materials) on the product page? I was able to remove collections and types but not color/size/materials. thanks.
In header section you can disable sidebar
color/size/materials => I think this is variant in product
amazing work
Thank you so much
There is an issue with my product variations. Its not working properly. I spoke to a Shopify Advisor and they said it was a theme issue.
Please contact via email shopifytemplate@gmail.com and invite shopifytemplate@gmail.com to your store
Hi, On the article page of the blog the word linking to a previous blog post is misspelled “PREVIUS”. I have looked through all the code to see where I can correct the spelling but can’t find anything. Can you point me to the area where this text can be changed? Thank you!
Hello dear,
can you send me the latest version of the August theme? Because there are some errors to fix, and I think the update could fix them.
Plus, about 2-3 months ago you said that you could update my theme to enable filter options.
Thanks!
Best Regards
We are currently quite busy so we have not been able to release the update for the filter yet.
Hello, so I have some issue with the theme to solve. How can we do this?
You can hire me update this function for you with fee small
Good day! May you tell me…How I can update theme for the last version? Is it possible?
You should hire me update because this theme can not auto update We’ll compare code for you
Hi, There is an issue with the cart. When a customer adds multiple quantities of various items and then chooses to decrease only one of the items to zero, the entire cart goes empty. so i want minimum Product quantity 1 if user try to decrease less than 1 the minus button will be Disable and if user try to change products quantity the price updating take much time so address this issue and give solution
Please contact via email shopifytemplate@gmail.com
Hi, There is an issue with the cart. When a customer adds multiple quantities of various items and then chooses to decrease only one of the items to zero, the entire cart goes empty. so i want minimum Product quantity 1 if user try to decrease less than 1 the minus button will be Disable and if user try to change products quantity the price updating take much time so address this issue and give solution
Please take screenshot problems via email shopifytemplate@gmail.com
Good Day! Can I have multiple lookbooks?
Please contact via email And take screenshot about it I’ll check for you
Hi, I purchased your August theme. I am having some issues when looking at our page on iphone. https://amayaswim.com The hero section doesn’t like right on the iphone. It looks good on desktop but not on the phone. Can you please have a look? Also when I go to any page and come back to the home page the product scrolling feature doesn’t work and you can’t scroll between the different products. I hired a developer to help me fix these issues and he said to contact you. Thanks, Chris
I understand your point. However, it is recommended by our designers to place the text below the image. If you would like assistance with adding text to the image, please feel free to contact us via email at shopifytemplate@gmail.com.
Hi,
Does the August theme offer 2-color swatches? for example i have products that have a base color and an embroidery color and I want to show both colors in the swatch. is that possible?
Do you have example ? Please take screenshot for me
Hi, I am looking for specific help in regards to my website on August shopify store: 1. I have products that required dual-color color swatches. can you help with that? 2. I want each color variation of a product visible as if it was a separate product within the collection page. 3. I want my color swatch in circle rather than square.
If you think you can help me resolve this issues then I can renew my support.
Currently I am unable to attach any screenshots with this response.
Hear from you soon!
Best
You can describe and take screenshot via email shopifytemplate@gmail.com
Okay thank you. I have reached out to you via email
I emailed
Hi, I bought your August theme through theme forest few days back and before buying it I checked if its Shopify 2.0 compatible which it shows it is. After buying, I also looked at the guides given to see how to set up the template properly but to my surprise, the videos shown seem to be generic for all or most of your themes and there were no videos or guides specific to he product I had purchased. One big Issue I found is that the guides how that the filters will work with Shopify 2.0s filter setting through the navigation page which works through shopify search and discovery app. However when I am trying to set up the filters in this theme, It says this theme does not support filters on the navigation page and the only setting I can find for filters is to add them by adding the values for them but they don’t seem to be connecting or working with the actual tags. Also there is no documentation or video showing how to set this up properly and like I mentioned above, the guides are showing something completely different. I am not able to understand why 2.0 compatible is mentioned when clearly things are not working as they should be in 2.0. Please rectify this or inform how to set this up properly and also where can I find the actual guides for this template. Also using filters with tags is not really possible as one has to constantly update the tags as per the availability when through the shopify app, it only shows what’s available.
Please invite shopifytemplate@gmail.com to your store I’ll update filter 2.0 for you
In the cart page, the price listed is correct but the currency displayed is in $. However, the total in the cart page is in our local currency. Also upon checkout, our local currency is displayed. It is just in the cart page when it itemized that displays $. It confuses our customers, even if they will still be charged correctly. How can i change this?
Yes, In theme only support display currcency of store But If you want use multi currency for checkout => You can install app geolocation from shopify
Hi, I have used this template and completed my design inside my shopify, however when the template is live my customers have issues with the pages loading or not being able to go back to the last page they were on and some of the product images on the homepage not loading properly, looking bigger than they should be. Look forward to your help as I love the theme. Thanks, Rebecca
Hello, Please invite shopifytemplate@gmail.com to your store and take screenshot or record video about that and send via email shopifytemplate@gmail.com I’ll check it
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