4 comments found.
I’ve bought many themes and tried many supports,
I can guarantee that this is the worst support team in this platform.
We sincerely apologize for the inconvenience you’ve experienced. Could you please share your support ticket number so we can investigate the issue and assist you further? Customer support has always been our top priority, and we are committed to improving our service to ensure your concerns are resolved.
Thank you for your patience.
Hello theme author,
The elementor page keeps on loading and is not opening.
Even if it opens, it crashes the enters the Safe mode.
The work is getting hampered.
And even if i’m getting to the support, They are asking the purchase code and i’m providing that, And they told its wrong.
I’ve purchased it rightfully but its still showing error.
please help as its getting an issue
Hello,
Can you please share your support ticket number?
That is the issue sir, They are not accepting my purchase code, So i’m not able to go to their Support ticket page.
Even if my purchase code is alright.
Please help
You can contact to our live support at “https://designingmedia.com/help-center”.
Why are you not understanding that the same suport, i’ve gone and your team is not accepting my Purchase code.
I’m not able to create a ticket.
I’ve mentioned the same 3 times in this comments.
Are you even reading the comments????
If you’re not able to solve, please return my money back
Send us your details at “qasim@devbunch.com”.
Hello,
Its been 3 days theres no reply from the email. Please help
This is one of the worst support that i’ve seen in any theme
No support.
I’m reporting this issue directly to envato
Hello,
Thank you for reaching out! Please be patient as we handle a large number of queries. Reply times can vary, typically up to 24 hours Monday to Friday and up to 48 hours on weekends, Sat-Sun, though it’s usually faster than that.
(Our support hours are from 10 am to 7 pm (GMT) UTC +5, Monday to Friday.)
Congratulations GLWS 
Thank You!
Great Work,Congratulations GLWS 
Thank You 