527 comments found.
Color will only change when you select the size & color together Is it possible that If I choose color the image will change without selecting the size. talking about the product page.
Hi sumitd99,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hello
i have very hard times to manage to add side and top menu bars visible on my website finelly.ca
I have tried to get it look like this https://annabalkan.com/. I have also watched videos how to do it but just not working..
Hi janettem,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
done, thank you
Hi janettem,
We have replied to your ticket. Please check it again.
Best regards,
This theme looks dope. I want to install it on my blog related to music spotifycorner Iam going to purchase this theme soon.
Hi alikhan958226,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
video product option and whatsapp order option in theme
Hi kanishkaceo,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
sir only i want to know that is there is option for video products and whatsapp ordre option
Hi kanishkaceo,
The Loobek theme supports showing the video button on the product details. About the WhatsApp order, you must use the thirty-party plugin.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
I have a problem with my shop, it does not show the sidebar, I already enabled it in the shop part but it does not show on the left or right, it does not work
Hi ericitgam,
We have replied to your ticket. Please check it again.
Best regards,
lol when i install the theme when I install the theme it doesn’t work, the style.css file is missing.
I spent my mondy for what?
Hi studioenjoyofficial,
Because you installed the incorrect package. Your package contains document, license, ... not the installable package. You need to extract your package and install the loobek.zip file.
For more information, please read our documentation https://docs.theme-sky.com/loobek/#installation and watch our tutorial video https://www.youtube.com/watch?v=-ckU1_BSCp0&list=PLbyF_EROfxJQKI8ImrnGyNdZ56eeMz13p
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
ok. but the demo doesn’t work. can i send you a screenshot?
Hi studionjoyoffical,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hello Sir/ Madam mera website par Attributes create karne par Colour and Size show nhi karta hai usko kaise kare plz Help
Hi bhaskar89,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
what are the requirements to install this theme?
Hi DhanbadTech,
Please read our online documentation https://docs.theme-sky.com/loobek/#requirements-compatibility
Have a nice day!
Thank you for your fast response, but i could not find the “Max_execution_time” required to install the theme and import its demo.
Hi DhanbadTech,
Please contact the hosting provider and ask them to check it for you.
If you don’t work, please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
Merhaba; Hesabım sayfasında yeni üye kaydı ekranı gelmiyor. Yardımcı olur musunuz?
Hi ihsansofu,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
Hello can you tell me why product attributes are not showing up? such as size selection and color
Hi gygaba77,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
Hi, can i add video to product gallery with a video thumbnail on it as it support the thumbnail desing? At the moment when i add a video, just a small video link appears under main picture.
Hi novasta,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
Can I transfer my domain name’s license to another domain name? What I mean is not installing on more than one domain. I want to move my domain from x.com to y.com
Hi haberfor35,
You can transfer your domain without transferring the license of the Loobek theme. If you need more help, please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
Hi, I bought Loobek – Elementor Multipurpose WooCommerce Theme and it has a problem with the menu. The mega menu only expands when I click on it, but when I am logged into WordPress it is OK. What is the cause of this ?
Have a nice day!
Hi jacdan68,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
Hello, I’ve purchased the LooBek theme for my website, BotoxBio.com it is an anti-aging skin care marketplace, and would like to better understand or have insight on which theme is best for my niche. I am hoping to have, multi-site/store, stick filter on shop page both desktop and mobile, and stick add to cart button, plus infinite scrolling /load more.
Hi jordansparkz1001,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
my site is taking too much time to load on mobile
Hi omaressam117,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
Hi, I would really like to keep the webshop as clean and simple as possible and hope it is possible to:
1. Remove “Default sorting”, “Show filtre” – all the stuff on top of the product images? I don’t have that many products so this is just clutter and unnecessary noise and it really bothers my eye. So really hope you can help me remove all of this. 
2. The slider with “Bestsellers” under the products
3. Remove “my account” in the top
Hope for a quick response as the webshop is just about to be launched.
Thank you in advance
Hi Anja_de_Jong,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
Hi, I am trying to update the cart icon on this theme, can you provide assistance please?
Hi CMYRHYS,
We have replied to your ticket. Please check it again.
Best regards,
Hello, sorry, I’m writing to you because I purchased the theme and when installing it and checking how it works I realized that in the header the login icon when entering an account that does not exist in the WordPress registry sends me to the generic WordPress login screen, you know Why is this happening?
Hi abraham64delgafo,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
Hello, I just purchased this theme but I cannot find the demo with the name Fashion Modern – 2
CAN YOU HELP ME
Hi tomoh900,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.
Have a nice day!
If I buy it can I use for multiple website or only can use it for single website
Hi Sajib092,
Each license is only used for one website. Please read ThemeForest’s policy https://themeforest.net/licenses/standard.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
