182 comments found.
Love this theme! I have a question about the ‘Template Library’. I see there are blocks from other great themes you’ve made which show up in the library. I’ve purchased some of your other themes. Is the ‘Template Library’ feature a ‘global’ library, meaning that it’s the same library of template blocks across all of your themes? So for example, if I like a certain template block I see in a new theme you release (Amity theme for example) where I’m not launching a charity site so I don’t need the whole Amity theme or starter site, but I like a particular block in the Amity demo, will those Amity blocks be available in my Sierra Template Library so I can add a block to one of my Sierra pages?
Hello,
Thanks for reaching out! To answer your question, yes, the Template Library is indeed global. This means that all template blocks are available across all our themes, including those from our previous releases.
Since our Elementor-based themes share the same framework and features, you can access and use blocks from any of our themes, including blocks from the Amity theme or any other theme we release in the future.
Just to clarify, the main difference between our themes lies in the starter sites they offer, catering to different website needs.
Let me know if you have any more questions or need further assistance.
Awesome, thanks for clarifying. I am really enjoying your themes and the attention to detail. I think the Template Library feature is underrated! It is unique and gives buyers future expandability for each theme, which is awesome and adds tremendous value. Thanks for including blocks from your other themes.
Hello! I’m truly impressed by the meticulous attention to detail and the sheer effort evident in your WordPress themes. Specifically, I’m captivated by the main landing page of your theme (https://sierra.keydesign.xyz/). Could you please inform me if there’s a product available that would enable me to replicate the aforementioned page?
Hi there,
Thank you for your kind words! The landing page you mentioned is designed specifically to highlight our theme’s features and isn’t included in our demo imports.
However, you can recreate it using the template blocks in our Template Library. It’s quite intuitive and allows for a similar look and feel.
Let me know if you need further assistance or have any other questions.
Hey, great-looking theme! What is the difference between Sierra and LandPress? Functionality wise, features, number of templates, or widgets? I’m not sure which one to purchase. Thank you.
Hello,
Thanks for reaching out! Both Sierra and LandPress themes are based on Elementor, so they share the same features and functionality. The big difference between them mainly comes down to the starter sites they offer. Each theme has its own unique set of starter sites, giving you different options to choose from depending on your needs and style preferences.
Hope this helps! Let us know if you have any more questions.
Does this theme work with WP super cache?
Hello,
Yes, all cache plugins are supported. There are no compatibility issues. If you have trouble with a caching plugin, please register and open a support ticket.
Server error (error 400) in elementor when we duplicate a section or insert a model
Hello,
Please register and open a support ticket. Our team will gladly help out.
Done
we are still waiting for your answer on our support ticket !
We’ve left a reply to your ticket. Please check.
We are still waiting for your response to our ticket in the support
We are currently reviewing your ticket. You will receive an answer soon. Kindly bear with us.
It makes no sense to wait more than 3 days for an error in your theme!! We are in an emergency! We haven’t received any response from you !!!!!
Sorry for keeping you waiting. Our team has ran multiple tests on your site. We’ve already left a reply to your ticket. Please check.
check our answer
any news ?
We have become aware of an issue where some users encounter 400 errors while using Elementor. This is a server-related issue typically tied to ModSec/Firewall settings.
Fortunately, resolving this is straightforward. We recommend opening a support ticket with your hosting provider’s support team.
Thank you!
Ok, please check our answer in the support.
Hello,
My client liked one of your themes, and we’re planning to buy it. Before that, I would like to know whether I need an Elementor Pro license to install your theme, or if I can simply import your theme and make changes.
Please reply, as I have to adjust my quotation accordingly.
Hello,
Thank you for reaching out. You don’t need an Elementor Pro license to use our theme. It comes with a variety of widgets that offer advanced functionality.
Once you purchase the theme, there are no additional costs. You can simply import it and start making changes right away.
Feel free to let me know if you have any other questions or if there’s anything else I can assist you with.
Two more questions: 1) Do you support mega menu, as I don’t see it in the demos? 2) Is the main menu item highlighted when its related page is shown on the screen?
Hello,
1) Yes, mega menu is supported but we do not have any template blocks available at this moment. We hope to release them with the nex theme update.
2) Yes, active menu items take the theme Primary Color.
Are the demos designed with Elementor sections or containers?
Hello,
Thanks for writing in! All our demos and the template library blocks are built with Elementor Containers. Feel free to write back if you have any other questions.
Trying to import demo content, I get error “Error: error (0)”
When I check System Status everything is ok except “Your site is not using HTTPS.”, but it is using HTTPS through cloudflare. What to do?
Hello, please register and open a support ticket. We need to take a closer look at your installation.
Hi, Cannot update front page, I am always getting server error 500, The rest of the site and pages I can update except the front page, can you please help. I see a lot of other people are having the same problem on your support forum.
Hello,
I see that you have an open ticket regarding this issue. Our support team is currently investigating the 500 error and will get back to you with a reply soon. Kindly bear with us.
Does this theme contains Elementor Pro?
Hello,
Thank you for reaching out! Our themes do not include Elementor Pro as it’s a subscription-based plugin. However, we do offer comparable functionality and a wide range of widgets similar to the Pro version.
Do you have any sites that demo the mega menu feature?
Can we expand the portfolio posts using ACF and build alternative portfolio archive layouts with ACF fields?
Hello,
Thank you for reaching out. Regarding the mega menu feature, none of our live preview websites showcase this feature. We are in the process of developing new template blocks specifically for the mega menu functionality, and I anticipate having these available in the near future.
Regarding the portfolio layout, our current setup utilizes a custom-built Elementor widget. While the primary layout is fixed, you do have the flexibility to display alternative layouts using custom CSS.
If you have any further questions, feel free to reply to this message.
Mega menu would be great. Do you have any idea of a timeframe?
Also landing simple pages for registrations would be a great addition eg for download ebook, webinar signup, etc
Regarding the mega menu feature, our developers are busy with ongoing projects, so I can’t provide a specific timeframe for its implementation. For new theme updates, please check the theme changelog.
Registration forms fall under plugin territory. If you require client signups, you must install an additional plugin for that functionality.
Let me know if you need further assistance or have any other questions.
Thanks for letting me know.
Including some landing page designs was a suggestion because many startups use them (I realise a plugin would be required for the form/email submit element).
Mega menu is the thing we are personally most interested in.
I realised you can’t provide a specific timeframe re the next update and mega menu, however do you have anything approximate re timeframe?
eg is it days/weeks/months?
Thank you
If you need a custom mega menu for your project, our support team can help set it up. You can open a ticket, mention this comment, and we will gladly help out.
Great – thanks. It wont be required for first iteration, just know it’s something that will be wanted within a few weeks.
Love this theme.
Question: I don’t see a shop tab in the menus of the theme. Does it come with predesigned woocomerce pages or would I have to design them myself?
Hello,
Thanks for writing in! The theme does come with pre-designed WooCommerce pages, including shop and product pages. You can easily access and explore these layouts by visiting our theme landing page. Once there, navigate to the main menu and hover the “Shop” mega menu option.
H there, for some strange reason I am trying to unzip your file in mac but it not working (I have plenty of storage and it unzip other files), it looks that your download file may be corrupted or something. Do you know what is happening? thanks
Hello, if you haven’t resolved this issue yet, please register and open a support ticket. Our team will gladly help out.
“License is already active on maximum allowed product instances, ” came after re install
Hello,
The issue is resolved. You can register your purchase code.
Is there a reason why the map on the contact page does not show? It says this page cant load google maps correctly and asks if Im the owner of the website.
I figured out how to get it to show but that involved me getting a Google Map API and entering my payment info … If my site gets a lot of traffic does this mean ill be charged to show the map? Or is this type of API request free?
Thanks, I was able to successfully create the website using your theme. The only thing I couldn’t find was how to edit the page description on the blog page.
https://goalmindsapp.com/blog/You have text that says “Discover a wealth of insightful materials meticulously crafted to provide you with a comprehensive understanding of the latest trends.”... Where do you edit this? When you go to edit the page that content is no where to be seen.
You can change the blog page subtitle by navigating to your site admin area > Sierra > Theme Options > Blog > Blog Page > check with the “Blog Subtitle” textarea.
RTL?
Hello,
Thanks for writing in! The theme is not ready for RTL yet. This task is still on our to-do list. We will update the changelog as soon as we release it.
I registered my theme but messed up so I deleted my wordpress instance and reinstalled but now I cant register the theme because it says it already is …
Hello! The issue is resolved. You can try to register your theme. We’ve also left a reply to your support ticket.
Hello, I have bought elementor Pro and I want to use elementor pro builder for archives(such as Blog and categories), but when I set it from elementor it doesn’t work. it still shows Sierra Blog. How can I override this?
Hello! Thanks for writing in! Please register and open a support ticket. Our team will gladly help out.
Thank you for your reply I already did. Waiting for a reply there 
Do I need to purchase any other subscriptions or plugins to utilize all the features of this theme or is everything included? Can you please clarify
Hello,
Thanks for writing in! When you purchase our theme, it’s a one-time fee. With each license purchase, you’ll receive 6 months of free support to assist you with any questions or issues you may encounter.
You won’t need to purchase any additional subscriptions or plugins to access the full range of features offered by the theme. Everything you need is included in the package.
If you have any further questions or need assistance, feel free to ask. We’re here to help!
Just a follow up question, can you mix and match sections/blocks from different demos?
Yes. All blocks used on our starter sites are available with the Template Library.
