Hi,

1. It’s in the dropdown list but the name started with ‘[Verified]...’(in your case). You can also notice that it sits between SEO Crawler and Financity.

2. As this theme is especially created for Tour Master, it provide more styles than in the plugin file. The plugin mainly focus on the functionality and some time the dev purchase it and customize to suit there need. Also the single tour in the theme created from our page builder. The plugin doesn’t have page builder so the result will be different as page builder has more elements to work it.

3. Can you please DM me via the form in our profile page?

Thanks!

Hi I DM you and submitted a ticket as well. If you send me payment option or link I can upgrade.

Hello,

First of all, thank you for your interest .

Yes, you can customize tour information and icons.

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First of all thanks for your quick reply. Actually, it was a pre-purchase question for me however we already bought your theme to my friend. We couldn’t find to customize tour information section. Im talking about the section that shows information like “Duration” “Availability” “Departure” etc. We can on/off of it, leave blank not to show but we cant change the names icons etc. This is the only question for before buying the theme.

Thank You Warm Regards

Hello,

You can check the document here: https://docs.goodlayers.com/tour-master-edit-the-icon-information/ .

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Hello,

First of all, thank you for your interest

Yes, it’s possible to do. When setup the tour package, you can sync the maximum number of the group and it will close the booking when the number of the group reach.

Example:

9-14.00(morning tour)

15.00-20.00(afternoon tour)

9-20.00(full day tour)

max group = 1

When the customer books any group above, the group will be reduced to 0 and the tour will be unavailable for the next day.

I hope it’s clear to you now.

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this is what happened after the update:

DATE: 04-Mar-2024 22:01:00 MESSAGE TYPE: (Javascript) TypeError PROBLEM DESCRIPTION: undefined is not an object (evaluating \’booking_bar_anchor.offset().top\’) SCRIPT NAME: tourmaster-tour.js LINE: 561 SCRIPT LOCATION: wp-content/plugins/tourmaster/tour PLUGIN NAME: tourmaster

—-—-y--—-— DATE: 04-Mar-2024 14:42:41 MESSAGE TYPE: Warning PROBLEM DESCRIPTION: Attempt to read property “ID” on null SCRIPT NAME: template.php LINE: 2334 SCRIPT LOCATION: public_html/wp-admin/includes

I am having some site health issue problems after the theme update. Can you help with this please?

Hi,

Please send an email to: support.loc@goodlayers.com and we will take a look at it together.

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Hi,

First of all, thank you for your interest .   1. The tour master can work well with the Elementor as you wish but we can’t guarantee the style will be the same with our live demo.

2. You need to create each tour separate, it’s similar to the product from the WooCommerce.

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Thanks for the answers.

1) As for using just the booking engine in Elementor, I suppose the plugin (booking engine) can be triggered by shortcode, as this integration suggests?

2) Considering the similarity with WooCommerce, and thinking about the way Elementor works, does the theme also have a page where tour content is loaded or will each tour have its own page separately?

Hi,

1. The booking form shortcodes will available in the tour or room post type. Out of it will not available.

2. The each tour have its own page separately.

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We managed to do it with this code, but is there any better solution for this?

.tourmaster-tour-title a {

display:block; padding-top:800px;

}

Hi,

We don’t have the option for this . It needs customization like what you did in this case.

Hi,

I think it’s good to control it with the custom CSS.

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Hi,

We don’t support for the payment gateway you asked. But you can try to use the WooCommerce Payment and connect the payment gateway you want with the WooCommerce. Please check if the payment gateway you need available with WooCommerce Payment.

Thank you for your interest by the way.

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Last question; If i use woocommerce payments on theme, would deposit feature still work?

Unfortunately not. Woocommerce payment doesn’t work with the deposit feature.

Hi,

The deposit doesn’t support in the woocommerce payment, sorry.

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Hi,

I’m sorry but it’s not possible.

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Hi,

First of all, Thanks for your interest

Unfortunately, the theme can not do that :/

Hi,

Please send the purchase code with your problem details to: support.loc@goodlayers.com. After verifying your purchase, we will take a look at it together.

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Hi,

Can you please submit a ticket to our support website? Our dev and supporters only provide support in there, not here

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here: http://support.goodlayers.com/purchasecode.png)

Thank you very much!

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Hi,

First of all, thank you for your interest

1. We don’t have that option, they will redirect to the payment gateway.

2. I’m sorry but it’s not possible.

3. Yes, you can but you need to integrate it before you can use it. We don’t have the adobe fonts in the original feature.

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Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here

Please also provide more in-depth details and how to replicate the problem so we can check.

Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )

Thank you very much!

Hi,

For the update question, you can check the changelog here: https://support.goodlayers.com/document/changelog-travel-tour .

For further questions:

Can you please submit a ticket to our support website? Our dev and supporters only provide support in there, not here

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here: http://support.goodlayers.com/purchasecode.png)

Thank you very much!

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You can try adding this to child theme

add_filter('tourmaster_custom_post_slug', 'my_tourmaster_custom_post_slug', 10, 2);
function my_tourmaster_custom_post_slug($slug, $post_type){
if( $post_type == 'room' ) return 'apartment';
return $slug;
}

Then, save the settings> permalink area once for this.

Hi,

First of all, Thanks for your interest

- It’s not designed for selling tickets purpose. Mainly for tour and hotel rooms.

- Unfortunately, it’s not for multi vendor as well :/

Hi,

Can you please pm us via the form in our profile page?

Thanks for your interest by the way

Sent. thank you.

Hi,

In this case, I suggest you to update the theme first because over time, we’ve made changes to the theme and when it’s outed, it can have such an issue.

To update the theme : https://goodlayers.ticksy.com/article/1893/ (Please make sure to update GoodLayers’ plugins as well.)

Normally I suggest users to modify theme via child theme to avoid conflicts.

And in this case, you may override files by files following the change log : https://support.goodlayers.com/document/changelog-travel-tour/ , https://support.goodlayers.com/document/changelog-tour-master-plugin/

Hi,

Unfortunately, it won’t work with any affiliate plugin because we are using our own payment system.