7844 comments found.
Hi. Bought Elementor Pro in order to edit single listing layout. However, seems that json file provided doesn’t seems to recognize “Grid Gallery”. ¿Any help? ¿Updated JSON? Thanks in advance
Hi
there’s separate widget for that you can simply replace it, or send us support ticket and I’ll edit that for you
How to have multiple payment methods eg. Cash, Bank transfer, Stripe? Is it possible to use WooCommerce support for that?
Yes of course, all payments for booking are handled by WooCommerce, so you can use almost any payment gateway plugin for that
Thanks, so do i setup Stripe in Listeo or in WooCommerce?
Payments for booking are set in WooCommerce
Payouts for listing owners are set in Listeo https://www.docs.purethemes.net/listeo/knowledge-base/stripe-split-payments-support/
Hi there ! Using Listeo, everything looks good ! But here is my question : My website is about rental only, Everyone can put their stays for free, I only take on commissions. Listings are not time limited either. Is it possible for the owner to pay only to feature their stay for an amount of time and they it moves back to the standard features ? Thank you
Hi
I understand the issue here but we don’t have option to make it work like that
Hi
I wish to implement some changes to the plugin’s templates without losing these modifications in future plugin updates. Specifically, I’m looking to override the single-listing-location.php template file within my child theme.
Could you please advise if the Listeo Core plugin supports direct template overrides through a child theme? If direct template overrides are not supported, are there any recommended practices or hooks available within the plugin to facilitate customizations in a way that is update-safe?
Hi
yes, you can overrides templates from Listeo Core with child theme, please see https://www.docs.purethemes.net/listeo/knowledge-base/customizing-templates/
Thank you! By far, you provide the best support I’ve ever seen here.
I have a problem with orders that come from “Rental Booking.” These do not appear as orders in WooCommerce (and I have approved them in my administrator), but when I try with another type of service (e.g., event booking), once approved, the order appears. What could be happening in my configuration?
I have another question. I need to add 2 fields to the form of the page: Booking Confirmation / Personal Details Please help me with how I can do it.
Please send us message via Support Tab https://themeforest.net/item/listeo-directory-listings-wordpress-theme/23239259/support with admin access to your website, we’ll check it.
Hello the booking widget is not showing on my listings. Website: https://halfduplex-co-zw.preview-domain.com/ Also are there any other payout methods besides paypal & bank transfer for users?
I see it’s showing https://cln.sh/bHx3CJFr
for payouts we have also Stripe Connect support https://www.docs.purethemes.net/listeo/knowledge-base/stripe-split-payments-support/
We found a bug with the plugin Listeo Core.
It is causing problems with the Woocommerce checkout page when you add - a woocommerce coupon - WooCommerce EU VAT Assistant
Neither work until you deactivate the Listeo Core plugin.
FYI : – We have tested with all other plugins. Found no issues. – We have tested with other templates. No issues if Listeo Core plugin is deactivated. – We have tested Wocommerce Coupons and Aelia VAT plugins on other sites without Listeo and both work jsut fine. – We did this same test on another sub-site that does not use Listeo core in our multisite and both work fine. – We also reverted to your new listing-submit-package.php from the old one we prefer and this does not solve the problem.
Hi
this one https://wordpress.org/plugins/woocommerce-eu-vat-assistant/ ? It says this plugin reached its end of life on the 30th of June 2022. I’ll look into this but we can’t guarantee compatibility with every available plugin
It works on all our other sites. Only issue is with listeo core. But same with woocommerce coupons.
As you probably already saw we don’t use regular checkout for bookings, you don’t add booking to cart and go through checkout process, that is done programmatically when booking is confirmed, then system generates the order based on value of booking etc, and user gets payment link for the order directly. That allows us to use WooCommerce for various payment gateways etc but doesn’t make it compatible with every WooCommerce plugin, especially those who need “checkout” to do something
This is not related to bookings. This is in the cart and checkout pages when businesses pay for a listing.
We charge a specific listing fee. We added a coupon to promote our new directory. So, not related to bookings.
Can you disable Google Maps and reCapcha on pages where they are not used? eg. Homepage: https://ctrlv.link/DqUd recaptcha__en.js is loaded multiple times and it’s half a mb each..
I don’t know where it takes it from but it’s not correct, check in source view, recaptcha is loaded only once https://cln.sh/4HL2rsYy and only for not logged in users, as every has login/registration popup in a header it is loaded on every page but only once.
Some goes for maps
Here again shows it’s transferred 4 times: https://ctrlv.link/U3hN
It might be something with https://github.com/google/recaptcha/issues/494
if you google “recaptcha mutliple request” it seems to be popular problem, even on this screenshot it shows different initiator, I’ll look into this
Changed from Google Maps to OpenMap and and disabled reCapcha and gained a whole second better speeds. Also your demo is very fast, do you use a caching plugin? And if yes, which one? Would you add some speed tips on Documentation?
Hi
we use Cloudways for hosting and WPRocket for optimization, nothing else.
Hi, is it possible to replace the social icons in the right side of the sub-footer with a custom menu? Please see: https://imgur.com/DtQntdt – Thanks!
Hi
That would require simple change in code in listeo/footer.php, I can help with that, please contact me via Support Tab
Great! Message sent, thank you
Hi, Which table do you store the data of your ads in?
Hi
wp_posts and wp_postsmeta, just like any post type in WordPress
I have purchased your theme. But it is saying that “License quota has been over, you can not add more domain with this license key” at the time of installation. I need to tell you that there is no project going on with this License key. Not even a single live project Is running. Now I need to solution so that i can use this License key for a fresh project So that i can utilize the money behind making a project.
You bought the theme 4 years ago, you had a project on that and it was using 2 domains, we even have over 80 tickets exchanged.
I’ve reseted your license key so you can activate it again.
Hi! is it possible to remove this Menu? (only shown on mobile)
https://i.imgur.com/GZzvS3a.pngyou’d need to hide it with CSS
Hi
My website has problems with the page: booking-confirmation that appears empty with the result of the reservation request, I was reading to see if it was just my website, but I see that it has happened to several. What do you suggest please to solve it? Thanks for the support!
Please contact us via Support Tab, I’d need to have access to your site to check it
Hi E-mail sent. Thanks for the support
Hi
I understand that I no longer have active support, but could you please give me some idea on how to reactivate the option on the page: booking-confirmation The error is shown from the recent update. This is what worries me about each update, having to review each section to see what stopped working. I don’t want to waste time and waste your time, but I do need an idea to be able to solve the error, please.
The Error is the same as this: https://prnt.sc/L7RktG5IBfbI
Hi
I got your email, I’ll reply to as soon as I’ll be able to, but it’s midnight right now here.
Hi
I’m still waiting for some feedback from you, I need some idea to be able to reactivate the Booking function. Can you help me please!
Can you renew the access link you’ve sent last time? It has expired
We don’t have such option. Does instagram even have share button?
Hi,
Not sure if this is a bug or not, on Listeo Editor -> Add Listing Form,
trying add New Field “Categories” (type: Select Taxonomy) on
Rental (Field for type: Rental Type) and
Event (Field for type: Event Type),
but only able add this new field “Categories” either on Rental or Event only.
So if I am adding on Rental later on Event, this new field disappear from Rental but appear on Event and vice versa
https://imgur.com/a/rnr4zNpThis is not a bug, there’s one listing form, not 3 separate forms
I was thought that different form since the form type separated each other and thought those field could be differentiate with different field name since there is a field naming so would not override
You’ve done it again!! You just decided to change the layout of a section of the template and be damned your customers!!
This not only changes the look of our website and our entire theme, but it also forces us to now go look for the CSS we had placed for this section because it is now deprecated!!
In our case, we’re talking about the pricing tables.
This is so disrespectful to your customers. It’s plain arrogance. It’s also NOT how theme selling works. We paid for a theme that had the look and style the we wanted.
If you want to change the look of the theme we purchased, then make another theme. But you don’t get to decide to change the look of the theme we purchased and invested in just like that.
You don’t even update the changelog until later.
And before you say anything, we DID place a copy of this page in our child theme. But this has been overridden somehow.
So, kindly add the ability for your customers to use the original pricing tables for those of us who have invested in it.
This new one is dry, ugly and does not fit the theme’s look in any way.
I just wanted to clarify that I haven’t moved the changes to the child theme myself. If you’ll check our conversation I couldn’t connect to your site and you did it by yourself, I just provided you a link to gist with old version of pricing tables. However, I also sent you the instructions on how to do so. You can find the details at https://cln.sh/m8tldjn7 and https://cln.sh/52ZQPvkB for your convenience.
Additionally, I would like to remind you that we’ve decided not to revert to the old design. It’s also important to mention that I had previously advised caution regarding updates on the live site. Testing on a development or staging site first is always a good practice to avoid unforeseen issues.
In the support email the link to previous version of pricing tables is still active so you can do it again.
Feel free to reach out if you have any further questions or need more assistance.
I didn’t say you did anything at all on our site. So that first paragraph has no foundation.
I will reinstate – if your position is to simply make changes to the theme, big ones, on one of our most important pages, without even giving your customers an option, then we will make a formal complaint.
It is wrong for you to decide, at will, that you can change the look of a template you sold. It is also unprofessional!
As for making changes in a staging site – well, that’s why professionals use the changelog. Because testing every little thing on a staging site is very time-consuming. With a clear, up-to-date changelog, we can decide if it is justified to spend that time on testing, or if its OK to simply update our live site.
So, to end this thread, if you decide not to give your customers the choice of using the template WE paid for, we will make a formal complaint. You are simply proving that we cannot trust you enough to proceed on a live site with your template. And that’s an expense of time and money we don’t need or deserve.
There’s no chance the child theme template was removed or overwritten during the update, so what’s more likely to happen is that you’ve put the template file in the wrong path, and it’s not being used from the child theme but from the parent theme. The template has to be in wp-content/themes/listeo-child/listeo-core/listing-submit-package.php. If you’ve updated the parent theme, that was changed in the original path.
I understand your position, but you can’t expect a theme to never change. Web design evolves constantly, and changes need to be made. If Avada was still the same theme as in 2012, no one would buy it.
We’ve received a lot of positive feedback about the new pricing tables design on the FB group and in tickets. I get that not all users have to like it, but it’s just one small part of the theme. You’re angry at us, but we quickly provided you with a solution to the problem and gave you clear instructions on how to not lose the ‘old’ layout anymore, even if your support expired 2 years ago.
But feel free to make a formal complaint.
Again, you’re going off topic.
There’s a difference between design and code. Code evolves. But design only needs to adapt. It does not need to be changed so drastically from the original.
No other popular template will impose such huge design changes to a template. They make alternative themes. They give the customer the option. We have Avada. They don’t change the look of a purchased template. They’ll adapt the design to the new code. But they won’t change the design the way you have.
You bang on as if this is a nothing-burger…changes seemingly small to you. But big to us. The customer. And why the heck would we put up with having to revert to old, outdated files every time you update the template???
We don’t need to keep this thread going.
We’ll leave our complaint and move the heck away as soon as we can. Because who knows what you decide to change tomorrow…Our website’s customers and visitors deserve more respect from us.
PS : read your instructions above. Then compare your instructions on your site at the link you provided us by email : https://www.docs.purethemes.net/listeo/knowledge-base/customizing-templates/
I don’t see a problem with the link?
How can I hide the ‘add listing’ button when one is already created?”
That would require custom modification, if you are interested contact us via Support Tab
New dashboard error on /bookings/ when filtering by Listing it doesn’t refresh, wheel is spinning forever.
What’s the demo server PHP version?
It’s not 8.2, it’s a bit older, but I don’t see any issue with filter by listing. I fixed the deprecated info you mentioned earlier and I’ll push an update for that
Filter works with some properties, for others it goes spinning forever and no page update.. Can’t figure out the reason yet. The ones not working are the same every time
I’ve sent you an email
Pre-sales queries - 1. I (super admin) will add all listings on behalf of my clients as their own listing from Admin panel. Is it possible? 2. Can super admin add / edit fields such as Categories, sub-categories, Region etc.? 3. Can super admin add / edit Regions? Right now only few region & sub0region visible in the demo panel of Owner. I, as a super admin, can add / edit Region and sub-region? Which will be like suburb of a City !! And location and map will be picked up as per Region entered of that listing ? 4. Or ‘Friendly address’ field can pick up more precise location on the map and display in front-end to website visitors? 5. Theme is using ‘Mapbox’. But can it be take precise location using Google map as well? 6. What is limitation of adding photographs & Videos per listing?
Hi
ad1. Yes
ad2. Of course
ad3. Yes, the demo page is just demo data, your obviously not limited to only that, that wouldn’t make much sense 
ad4. The address field can use google autocomplete for address
ad5. Yes, we have several map provides, and Google as well
ad6. Just the common sense and your server capabilities, of course you can limit number of photos in setting as for videos we only have oEmbed option, no self-hosted videos.
Can I also filter the listings by “now open” or times, for example? So I only want to display experiences that are currently available (bowling alley is currently open), or I want to enter a time (e.g. 12 p.m. – 2 p.m.) and only show experiences that can be booked at that time.
It is possible but not as filter as it’s rather heavy sql query, but if you open a page like that https://listeo.pro/listings/?open_now=true it shows listings that are currently opened
