Dear blackfoxtr,

Thank you for reaching out to us directly via comments section. We appreciate your interest in our product/service and would like to ensure that we provide you with the best possible support experience.

To help us address your concerns in a timely and efficient manner, we kindly request that you submit a support request via our official support channels. This will ensure that your query is logged into our support system with Envato login and assigned to the appropriate support team member who can provide you with the necessary assistance.

To submit a support request, please visit our support section on our website support.spruko.com or click on the ‘Support section’ option in the item. Once there, you can submit a request by filling out the form with the relevant details about your issue.

Before opening support request you can check the valid purchase and go to support section.

How to contact an author for support: https://help.market.envato.com/hc/en-us/articles/203039054-How-to-contact-an-author How to get the Purchase Code : https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code- We understand that opening a support request can be a hassle, but it will help us serve you better and provide a faster resolution to your issue.

Thank you for your understanding and cooperation. We look forward to resolving your issue and providing you with a seamless customer experience.

Please reply me in support. I opened a ticket. Is been two days now. No reply

Dear Customer,

We sincerely apologize for any inconvenience caused by the delayed response. Over the past two days, our country celebrated the Hindu festival of Holi, which resulted in limited availability of our team. However, we are back in the office today and will address your inquiry as promptly as possible. Thank you for your understanding and patience.

Dear Customer,

Sorry for the inconvenience,

If you have any pre-sales questions or need assistance with general information, I’ll do my best to help you here. However, please contact support for technical support, I recommend visiting our support helpdesk. https://support.spruko.com

There you will find a dedicated support help desk with a team assisting you. Please submit a support request through that platform to receive the appropriate technical assistance.

Thank you for understanding the purpose of this pre-sales support and for considering the dedicated support platform for your technical needs.