7844 comments found.
Hello good day, we’ve raised two ticket from here: https://prnt.sc/CS87sSQTFN8U we’re a premium member of listeo theme. But we didn’t receive any reply yet. Would you please reply us ASAP as it’s been 1 week already.
Hi
sorry for delay, we had Easter break, all your previous tickets were replied the same day, and I just today replied to the last one you have sent
Hello thanks for the reply. We get the last tickets reply but the fist ticket that we’ve raised last week, didn’t get any update. I’m raising that ticket separately once again please reply 
Thank you
I replied to both, sorry
I have searched EVERYWHERE for the ability to change the footer to look like your demo and can’t find it anywhere in your documentation. Please don’t ask me to renew my support for incompetent documentation.
and how does it look on your site? That’s default footer what we have on demo, there’s not much to change there as it has just a few settings in Customizer, but the footer itself is made from widgets, each column is a widget area.
See here: https://prnt.sc/mBUBy9m9cHyV
How is one supposed to know there is a theme update when the theme doesn’t say an update is available? https://prnt.sc/VQ_84J8EYTia
It says how in the documentation https://cln.sh/MMdTPrkH configure Envato Market plugin
Please, does listeo allow user to register without confirm their registration through email or any other way to confirm the identity of a new user? how does that works please? Is it possible for example to activate settings to make any way of a confirmation of identity?
We have option to verify via OTP send via SMS, alternative is you can disable password field, that way password will be sent via email so user has to check this email to be able to login
How do I adjust the image grid library on a single listing. I need it to be more square rather than the current landscape.
That’s based on flex container, so it adjust to the size of grid and page. If you have more images they are more square https://listeo.pro/listing/sunny-apartment/ but if you have just 3 they have to show rectangular photos to match the big photo. I’m not sure if that can be adjusted, but send a ticket please via Support Tab, I’ll pass it to our front-end dev
I’m very happy with the purchase. Thank you for creating a great theme.
However, bookmarks do not work properly with the cache plug-in.
Clicking the heart icon on the thumbnail doesn’t work, clicking the bookmark button in the detail view doesn’t work. After multiple clicks, it says bookmarks have been added, but if you check the bookmark menu on the dashboard, the bookmarks are empty. After all purging the cache plug-in, the bookmark list appears normally. Do you use only one of the cache plug-in and bookmark functionality? In my case, the LiteSpeed Cache plug-in must be used. Is there any other way to use bookmarks normally?
Litespeed Cache is one of the more aggressive caching plugins. It’s not recommended for dynamic sites like Listeo. I’m quite certain that not only do Bookmarks not work on your site, but this plugin also creates many issues. Personally, we use WPRocket on our demo site, and we’ve had good results with it. Generally using such a caching plugin is that the dynamic portions of the website might not function as expected, for example the Opening hours widget might not show correct status because you might be seeing ‘cached’ version of page when the listing was closed etc etc.
God bless you!!! You reply so fast that it’s as if you have the national characteristics of 8282 of Korea (quick slang for Koreans, also the Korean country number +82). Thanks a lot. This is resolved by lowering the Preset of LiteSpeed Cache to Basic. Perhaps in Advanced and above, you can turn off LiteSpeed Cache General Settings > Guest Optimization.
I have one more question. On the Add Listing page, can I put the Add Image button or the Set Text Color button in the Editor in the Details section? That is, can I extend the functionality of a classic or block editor? If I use the Tinyce Advanced plug-in, etc
I would like to be able to insert an image into the detail area. Or is it possible to implement the functionality of a classic editor with visual tabs and text tabs?
I think it should work with a plugin that add those option to TinyMCE
Hello.
1. How i add a secound button there > https://prnt.sc/I92b3k3jGnke – want to display the whatsapp button.
2. Have any method to send a whatsapp msg after the new booking to listin owner?
3. I want a fixed bar on footer on desktop version too, with ‘reservation’ and social contact, phone and whatsapp.
Hi
ad1&3. It would require custom modification, we don’t have such options
ad2. We plan to add it, recently we’ve added option to send notification via SMS, I plan to add whatsapp support as well.
Hello!
2. Great!
1. I can do that, tell me which file i need to edit. I will create a child theme.
3. We already have a fixed bar on mobile, only need to edit the rules to display and add more icons.
footer.php is the file you need to edit
Here i can found the icons? which file i found the social icon?
another point, i found a bug > https://prnt.sc/QM1Fe8pxCvME
background don’t show on mobile version and when i try to select the service, only display one. https://dev.pixeel.net/autos25h/
Hi
dropdown with categories will show only those categories that have any listings assigned, so it’s just this one you have, if category doesn’t have any listings then it doesn’t make sense to search by it as it will return 0 results
for the background color add this to Additional CSS in Appearance -> Customize
body#dark-mode .main-search-input .bootstrap-select.btn-group button { background: #262626; }
Great, thanks.
Another point, it’s possible to allow dark/light mode button?
We don’t have such option currently
Thanks.
How i fix it > https://prnt.sc/dEKqHkcVRsdz
Please send support ticket https://themeforest.net/item/listeo-directory-listings-wordpress-theme/23239259/support
Hello I’m interested in your theme but I’ll need Persian and RTL support the next quarter.
I know Listeo doesn’t support RTL perfectly, but Is there a demo or something to show what RTL Listeo would look like?
Do you have plans for supporting RTL soon?
Hi
We don’t have any RTL demo, and no plans (or rather capabilities) to create full RTL version
Hi Is it possible for The user to register using phone number?
It’s possible to verify use by phone number https://www.docs.purethemes.net/listeo/knowledge-base/sms-notification-otp-verification/
I want users to register and log in using their phone number instead of email. It’s possible?
No, that’s not possible
I have issue with activating the license please help me
I’ve reset your license key, you can activate it again
I wrote support. I have a problem. I can’t add a new section to the Add Listing Form. When I add and save I don’t see any change. Sometimes I see that change on the frontend. Please see support message. I sent you wp-admin, it’s urgent
It’s resolved, sorry for the problem
Hello,
I installed your theme for my rental website; however, I am still struggling with three features:
1) How can I display the price of the rented equipment at the top of the items, as shown in the screenshot https://nimbusweb.me/share/2623979/h3urd9ruxin0n7mhdn2p?
2) Is it possible to set the quantity of a rented item instead of duplicating the same product? For example, I have exactly three identical cars. When all three are rented, the listing disappears.
3) Will you soon release any updates that include a discount related to the number of days booked? For example, if you book for three days, the price is $10, but when you book for more than three days, the price drops to $8.
Thank you very much for your kind help.
Hi
ad1. There’s a Minimum and Maximum Price fields in the add listing form for that
ad2. No, because it would require option to have separate calendars for each car in one listings, and how it’s currently made is that each listings has only one calendar. Our goal is to change it to actually add option for multiple calendars per listing, but that’s coming later this year
ad3. You could use coupons for that now
Hey Team, i am pre-checking the Password reset possibility. 1. For a reason, the password reset does not work. As an administrator, i am reseting a password for a user, which does not work. The user is not able to login with the new password. 2. I have the same issue, if i send a password reset link to the end user. 3. The password reset link, is their a way, to remove the logo from WordPress?
Hi
please contact us via Support Tab about that problem with access to you site, however no one so far reported such problem and I don’t see this happening on our test site
Problem is fixed – I don’t know what happens – May some kind of error in WP or Provider? IDK – Aynway, it works again. Do you have any possibilities of adjusting email content for f.e. Password reset notification?
Password reset email is send directly from WordPress and there’s no option to fully overwrite it, there’s a filter for content of message https://developer.wordpress.org/reference/hooks/retrieve_password_message/
Hey team, i am currently pre-checking the invoices option/possibility mentoined here: https://www.docs.purethemes.net/listeo/knowledge-base/pdf-invoices/
I installed the plugin and configured “WooCommerce PDF Invopice & Packing Slips”.
1. As a Customer, I am not able to view the Invoices, by clicking on My Orders and opening the PDF file icon. It route me to a 404 page. (Routing something like “www….de/wcpdf/invoice/1492/fbe8e0215c/pdf”) same for Packing slip. (wcpdf/packing-slip/1492/fbe8e0215c/pdf)
Solved it – Under PDF Invoices settings > Advanced > Settings > Pretty document links needs to be disabled.
I’m finding this a little frustrating. What am I doing wrong. I’m on the Add Listing Form Editor and when I add the field I setup from the Listeo Fields Editor they end up saying ‘Missing Label’ https://prnt.sc/RM16MffXSXQG
I’ve set these up https://prnt.sc/vYZXN81mVdqU and can see them in the Form Editor but they disappear after adding and saving them.
When you edit another section, all the fields in this section disappear. https://prnt.sc/mtnvbjMAlxjr
After 4 hours of trying to set this up as I can’t import my data until it is done I’ve found that it saves once, if you then edit it looses the field info and says ‘Missing Label’
Hi, there was update released for that today, please make sure you are on 1.9.47 and all plugins updated. I’m sorry for any inconveniences caused
I’m on 1.9.48 https://prnt.sc/bhOOQt9AVuj7 all plugins update too
Please send ticket via support tab with admin access, I’ll check it
sorted, thank you.
Hi, can you check the support ticket please, I’ve emailed again as its not sorted. The form doesn’t hold any customer fields I set up.
Sorry about that, it should work now
Hi
With the recent version of the Theme, all the fields and customizations I made in the Add Listing Form Editor are lost. I had to go back to the previous version of the plugin to be able to rescue the form configuration which still works. It could be possible in a future version to maintain the custom field configurations in the form. For now it will be the only plugin that I will not be able to update until I migrate all the changes I had made to the form.
Hi
do you have any staging site for test like that? I’d recommend trying that first there. I did try to test it and it shouldn’t cause problem with already customized form, if nothing is set for “new form” it should fallback to the last saved version of the default form. If you have anywhere I could check it on your site I might be able to fix it, please send a support ticket (ignore the “support expired” message you will get from autoreply)
Ok thanks for the support! I am sending you the access so you can see what is happening because I have not skipped any updates and the forms prior to the update have been customized precisely for the users of the service in my region!
Change to the Submit Listing Form editor, now you can edit each form separately for each listing type
Meaning https://themeforest.net/comments/30469536 now is possible?
Yes, that’s correct
nice, its works (category and service&rental categories) for service & rental form, but not on event & classifields form, might be a bug? https://imgur.com/a/HWRwYcA
I’ve pushed update for that, sorry about it
thank you for kind update
hi support, i messed up 
if i search here https://i.imgur.com/M5asaA9.png , it brings me to the Blog page for some reason https://i.imgur.com/wbEgKob.png and not to the listing page
How can I change that? Best regards, Martin
Those links don’t work.
Make sure you have permalinks enabled and they are not set to default option (Settings -> Permalinks)
Thank you, it works now! btw i love Listeo and will buy a new License with Support for an other project soon
Hello, Could you tell us the list of TODO priority features that you have planned please?
Thanks
Hi, honestly it’s too long and not in english. 
Hello, Were you able to resolve the order cancellation problem in woocommerce please? I’ve been waiting for several months. I cannot reimburse customers via woocommerce, I have to switch to stripe and this is very annoying and a waste of time Thanks
Hi
I wasn’t able to resolve it (yet), it’s very specific thing.
When I try to edit a listing from the user dashboard then it’s not working. But why? when I click the edit option and then redirected “Approved Booking page” What’s the problem? can anyone help me?
1- https://prnt.sc/oC__NS5mAtJy 2- https://prnt.sc/S8QFk2VvZve-
You have wrong page set for Add Listing page in Listeo Core -> Pages, I think I already replied to you on FB about that
