46 comments found.
Hello,
Please update the theme and Waxon core plugin.
New files are available at: https://themeforest.net/downloads
Best Regards
Hello, I wanted to leave you some constructive criticism. The designs of your templates are very good, but in the portfolio part, you have a great opportunity for improvement, all the examples of your portfolios only have images and videos as modals, but none with details of a page where one can put the detail of a case study for example… it is the only thing missing from your templates to be able to buy one
Hi. My menu stopped working on my desktop site. the mobile menu still works. when you hover over the cursor changes like it wants to click it but it does not link out to any pages. www.JamieTian.com
Hi there,
We have already fixed that problem. Please update your theme to latest version and check. Don’t forget to update waxon-core also.
Best Regards
Hello!
I extended support for this theme on Feb 20, 2024 and have reached out via the contact form a few times and have not received any response in weeks. Are you receiving any messages? Thank you
Hi webfairy,
I already replied. Please check your inbox.
Thanks
Hello! Which inbox? I haven’t received anything. I even checked my spam folder. Please tell me how to best reach you. I have already used your Contact Support form. My problem is that the hamburger menu is no longer displaying on the mobile version since the last update.
Hello?
Hello there,
I have already asked credentials 1 month ago and didn’t get it https://ibb.co/hX2rH1C
Please send it I’ll check and help you asap sir.
Best Regards
How can we change the /project/ url to adapt other concepts/languages?
NVM solved it
Thanks for letting us know
Hi I am unable to install the waxon-core plugin with the message: Download failed. Forbidden
Hi Marketify Team,
I’m still stuck; no solution for the mobile navigation issue. I have sent an email with details. Regards.
Hello,
Replied via mail.
Thanks
Hi Marketify, thanks for your help solving this problem.
Most welcome!
Hi Marketify, still no response to the issue you said would be fixed ‘very soon’ 21 days ago. Regards.
Hi there,
Sent the file. Pleae check your inbox.
Best Regards
Hi Marketify Team,
Thank you for your response, unfortunately, the file sent did not work. I have sent an email with details. Regards.
Hi Marketify, please could you answer the message sent to support? I’ve tried to contact you several times in order to fix a problem with mobile version. Hope you can respond. Thank you.
Hello fergalaz,
Sorry for the delay.
We got your message and trying to fix it and back to you very soon.
Best Regards
Thank you, Marketify, any help will be appreciated. I’m looking forward to making my website public.
Hello just purchased and installed your theme. The Redux Vendor Support cannot load. Redux Framework not active. Please help.
Updated file installed, problem fixed. Thank you.
That’s awesome!
If you like our design quality and support please rate us here on https://themeforest.net/downloads 5 Stars will motivate us to keep improving our support and the theme. Waiting your 5 stars with wonderful feedback )))
Wish you all the best ))
Best Regards,
Marketify
Sure! Two more things: News doesn’t link to the article, and I wonder if it is possible on the mobile version for navigation to return to the website as soon as a video finishes playing on the Vimeo platform.
Hi there,
Sorry for the delay.
Replied via mail. Please check your inbox.
Best Regards
Hi Marketify, Hi, still stuck on this… Please confirm if you get my email. Thank you.
Hi Marketify, please your help!
Hello just purchased and installed your theme. The Redux Vendor Support cannot load. Redux Framework not active. Please help.
Hi.
Replied via email.
Best Regards
Hello just purchased your theme yesterday and the vendor redux support will not download from the plugin, any way i can fix this issue?
Hi there,
Thanks for purchase our theme.
We’ll fix it soon and let you know about the update.
Thanks for your patience.
Best Regards
Please send us your dashbord credentials. We need it. Send here: https://themeforest.net/item/waxon-personal-portfolio-wordpress-theme/35292883/support/contact
Thanks
Hi! I purchased your theme, but in my one click demo importer it says there are no files to download. How can i install the demo?
Hi there,
Thanks for using our theme.
Please send us your dashboard credentials. We’ll check it out.
Send here: https://themeforest.net/item/waxon-personal-portfolio-wordpress-theme/35292883/support/contact
Best Regards
When I click the download all files button, there is only 1 folder in the downloaded zip file and the name of the folder is preview. There is Licensing and 01-prewiew.jpg file in the preview folder. There are no other files. Could you please check the download file? There is no theme in it.
solved thank you
Hi.
Sorry for any inconvenience.
We have updated files. Glad to help you.
Best Regards
I purchased this theme. I am putting put blog post which should appear at the news. Each time i make one and publish, it should 404. can you tell me why
Hello there,
Thank you for purchasing our theme.
Go to “Settings – Permalinks”, choose “Post Name” from Common Settings and push the “Save Changes” button.
Best regards
resolved
That’s good!
If you like our design quality and support please rate us here on https://themeforest.net/downloads 5 Stars will motivate us to keep improving our support and the theme. Waiting your 5 stars with wonderful feedback )))
Wish you all the best ))
Best Regards
Hello again!My issue am having is with the blog post. When i do a blog post and publish, It comes as 404 page.
Replied!
resolved
I purchased this theme. I am putting put blog post which should appear at the news. Each time i make one and publish, it should 404. can you tell me why
Hi.
Thank you for purchasing the theme.
Please send your purchase code to marketifyteam@gmail.com
Unfortunately, you didn’t purchase the theme through current profile ( frifransgroup )
Best Regards
Check your inbox please buddy!
Replied. Thanks
14 days guys !! and there is no answer from you :/
Hello there,
Sorry for the delay.
Please send us your dashboard credentials. We’ll check it out.
Please send to this mail: marketifyteam@gmail.com
Best regards
Done 
Got it thanks
Hey guys, Thanks for your help, the last time, you were great and fast, could you help me again, I don’t know why the particles are gone from my home page, I did not update anything and they’re gone, I have sent you an email in your gmail.
Thanks!!
