55 comments found.
i want to buy this theme for my non profit website and was wondering whether its using elementor pro?
we are not use the Elementor pro version. We have created all custom addons and control. But you have options to use pro version if you need.
i was asking because of editing. i don’t use elementor pro and i have realised as one of the challenge if you buy theme which need elemento pro
No, you do not need pro version. And Don’t worry we will help you to customize our theme
Thanks i will order next week monday
Sure
Hi i just bought your theme today as i promised to do so last week because its seems very nice. I have also tried installing the theme and at least 85% successful. Here is the installed theme in my website https://climateforestryconnect.net/ I can see i am missing the footer and the header does not look complete. Kindly guide on how to customize these features.
Sure, i will help you. Please create a support ticket https://support.themepul.com
Hello! There is a way to prevent individual words in the title from being capitalized?
yes,
where? 
I cannot find this option
please create a support ticket https://support.themepul.com
Hello. Is the theme compatible with buddypress?
not right now
Thanks for the quick response. What similar plugins probably a community forum plugin would you suggest that are compatible with the theme? Would really like to purchase this theme.
right now i check the buddypress plugin. the buddypress plugin is working.
How to update this theme, my support for this item has expired so hope I can get answer here.
just go to themeforest download page and download this theme and upload again. but first you can try to backup your site.
Hi, when can we expect theme update, new version?
we need one week
Hello i have setup the theme and i want to translate the site via WPML but its not working! Can you help me
please create a support ticket https://support.themepul.com
Hi I’ve just installed it but after doing the “import demo data” step website stops working and a “critical error” is shown… How could I fix it?
please create a support ticket https://support.themepul.com
Hi, I love the theme but before purchasing it I was wondering if I can see the documentation and a screenshot of how the backend of the pages is organised? I’ve ad bad luck with some themes having the pages created in a very illogical and complicated way so I just wanted to have a peak at the back structure before buying if possible. Thank you
Hi Ericab88 Thanks for choosing our theme. please contact us themepul@gmail.com we will show you our customization process and everyting.
The customer care and support here is awesome, Shortest response time and lively help. Thank you Mr.Sagor Biswas and Ecofine in particular.
You are most welcome
Hello, I’m experiencing an issue with updating the team page on my dashboard. While the changes are reflected in the dashboard, they are not appearing on the live site. Additionally, I am unable to get support using the link provided. Can you please assist?
Please create a support ticket https://support.themepul.com
am not able to finish creating the support whats up?
what issue?
Hi, Do I need to purchase elementor for this theme as well? Or will it work if I install it?
Hi dmeimaris, Thanks for choose our theme. no you do not need to purchase elementor pro version. you can just use Elementor Free version. if you purchase our theme then you need to install this theme and import our demo as a same live proview.
we have doc help for theme install and demo setup and if you need more help then i will help you. so don’t worry.
Great theme – really love it. Excellent job.
Just one question? CSS overrides don’t seem to apply to any CSS in /wp-content/themes/ecofine/assets/css/donate-multi-styles.css And I can’t find anything in theme settings? Some of those CSS rules also have the !important property included, which makes it impossible to override.
How do we override these theme CSS rules without having to edit the actual file, which is far from ideal.
if you use the wp Give plugin then this CSS starts to work. and you don’t edit any code in our main theme. if you need to overwrite any fle then you can use our ecofine child theme.
Thanks for the reply. Yes, I’m using GiveWP. Yes, your CSS does apply to that plugin.
I would normally just apply some Custom CSS in the customiser to override any plugin CSS but that doesn’t work in this case. I thought there might be some quick/simple method to apply custom CSS that won’t be overwritten but it doesn’t seems so.
I am using the Ecofine Child theme. I’ll apply the changes in there. Not as quick, simple and convenient but yes, it will work.
Thanks.
please create a support ticket https://support.themepul.com
sent you an email because the purchase code couldnt verify. i am interested in the Home-two demo but the page wont open. HELP
Check your message on your support center
I have been waiting for a response from support for almost a week now. Please provide a response
What’s your support ticket Number?
I have purchased the theme but I didn’t get Envato purchase license key, its required for me to create ticket for support
Just go to your envato account to download page and see the download button. When you click the button then you can see option to download the purchase code
Thank you
You are welcome
I just bought the theme. Your support system is faulty. I want to tell you about my problem, but it is not accepting my purchase code. Please help.
https://prnt.sc/RIl-1fmzTc6c https://prnt.sc/LPM0S-tZAMDQ https://prnt.sc/yMQBQOp9w3pv your support error: Cant Verify Purchase Code https://prnt.sc/YA_KyaKHHTAlPlease contact us themepul@gmail.com
Translation “previouis post” & “next post” into the Italian language – impossible.
Hi, and good evening!
For two days now I’ve been trying to translate the pagination arrows “previous post” and “next post” into the Italian language in every possible way, but I can’t.
I tried modifying the pot file, as clearly described in the instructions contained within the theme’s installation package file, I tried to install the “loco translate” plugin within WordPress, but to no avail, locate the items above indicated, but once you translate and save them, these entries remain unchanged!
I am desperate. I need to translate the site for the client entirely into the Italian language and so I’m really unable to do so.
I tried to navigate through the code files of the “function” file contained within wordpress and also through the theme files itself. Nothing to do. Impossible to translate. I’m stuck.
Can you help me?
I attach some screenshots.
I await your urgent response.
Thank you in advance.
please check your support center
Help ! je galère avec la liste de puces. Je règle mes puces à 20px et quand je prévisualise ma page, elles sont énorme. Comment faire ?
i don’t understand about your issue.
Challenge importing the demo content since I bought the theme. How can I fix it please. I get “An error occurred while fetching file from: /wp-content/plugins/ecofine-core/inc/demo/demo.xml! Reason: http_request_failed – A valid URL was not provided..”
