52 comments found.
Hi, Mobile responsive: I would like to modify the logo, color, social networks and the menu of the mobile pane which is displayed when you click on the burger menu. Can you tell me how to do it? Best Regards, Nathalie
Hi, You can edit the header with Elementor > click to edit MAE – Hamburger Menu > Panel (Mobile Menu). Then you can find the option to change the content (logo, social network…) and change to tab Style to change the Color, Typography…
Thanks a lot !
You’re welcome. Don’t hesitate to ask if you need other support!
Hi, I have a problem with editing on the page, specifically with elementor, on the home page, when I try to add a new container, it does not let me see a hand as a cursor and what I have to do is copy another container above to add content, additionally, the last element that I put on the home page, before the footer, if it has a button, the button is blocked, as if another element was on top.
Hi, I’m not sure I understand correctly your issue. For first issue, our theme was built with old section, column, you may need to convert it to container to add another container inside. For the second, on which homepage do you have the issue? Please check if there is any elements that on above the button. Some elements that we put as decoration (MAE – Gallery Stack), you can try to add a high Z-index (tab Advanced) for the button or the container that contains the button to make it clickable. Hope it answers well your question. If it doesn’t, could you contact us directly via email tplabs.co@gmail and give us some screenshot and also your website url so we can check the issue easier.
Hello! I have vertical lines in my website. Could you help me? Website url is https://forage-dirige.ca/
Hello, To remove it, edit the page with Elementor, enable the Navigator (click to layer icon (2nd icon) in the bottom left bar). In the first Section > Column, you will see the widget MAE – Vertical Lines > Right click and delete it.
Thank you!
You’re welcome! Don’t hesitate to ask if you need other support!
No network issues but had this when trying to import demo data:
[WARNING] Failed to import project_category Architecture [WARNING] Failed to import project_category Construction [WARNING] Failed to import project_category Construction & Engineering [WARNING] Failed to import product_visibility exclude-from-catalog [WARNING] Failed to import product_visibility exclude-from-search [WARNING] Failed to import product_type external [WARNING] Failed to import project_category Featured [WARNING] Failed to import product_visibility featured [WARNING] Failed to import product_type grouped [WARNING] Failed to import product_cat Machine [WARNING] Failed to import product_visibility outofstock [WARNING] Failed to import product_visibility rated-1 [WARNING] Failed to import product_visibility rated-2 [WARNING] Failed to import product_visibility rated-3 [WARNING] Failed to import product_visibility rated-4 [WARNING] Failed to import product_visibility rated-5 [WARNING] Failed to import project_category Renewable Energy [WARNING] Failed to import product_type simple [WARNING] Failed to import project_category Solar [WARNING] Failed to import product_cat Uncategorized [WARNING] Failed to import product_type variable [WARNING] Failed to import project_category Wind [WARNING] Failed to import project_category Biomass [WARNING] Failed to import project_category Design [WARNING] Failed to import project_category Development [WARNING] Failed to import project_category Engineering [WARNING] Failed to import project_category Geothermal [WARNING] Failed to import project_category Hydro [WARNING] Failed to import “Subcribe”: Invalid post type mc4wp-form [WARNING] Failed to import “Main Footer”: Invalid post type footer [WARNING] Failed to import “Footer with banner”: Invalid post type footer [WARNING] Failed to import “Header – Home Chemical”: Invalid post type header [WARNING] Failed to import “Header – Home Construction”: Invalid post type header [WARNING] Failed to import “Header – Home Engineering”: Invalid post type header [WARNING] Failed to import “Header – Home Factory”: Invalid post type header [WARNING] Failed to import “Header – Home Industrial”: Invalid post type header [WARNING] Failed to import “Header – Home Mining”: Invalid post type header [WARNING] Failed to import “Header – One Page”: Invalid post type header [WARNING] Failed to import “Footer Waving”: Invalid post type footer [WARNING] Failed to import “Header Fixed”: Invalid post type header [WARNING] Failed to import “Footer Shop”: Invalid post type footer [WARNING] Failed to import “Header – Main”: Invalid post type header [WARNING] Failed to import “California Building Project”: Invalid post type project
Hello, it seems you didn’t install the plugin required before importing the demo. Please install all plugins required and re-import the demo.
Hi, I have got an error with the import demo. I have just purchased it and install the theme to the website.
please help!
“Import Failed Whoops, there was a problem importing your content.
Import Failed An error occurred while fetching file from: https://tplabs.co/tombuild/_demo/content.xml! Reason: http_request_failed – cURL error 28: Operation timed out after 20000 milliseconds with 86932 bytes received.”
Hi, The error cUrl 28 usually come from your hosting server. Maybe there are a firewall that block the connection. Could you please try to follow this article to solve the issue? https://www.wpbeginner.com/wp-tutorials/how-to-fix-curl-error-28-connection-timed-out-after-x-milliseconds/ If it doesn’t work for you, could you please give us a temporary wordpress account? We will try to install the theme manually for you. Best regards,
Hi friend, im envato elements user, and install this theme to https://isinaydinlatma.com.tr/demo last month. 1. question is: it says theme has a new version from i had installed. Will you update the theme on envato elements too?
2. question: licence code, it says if youre using envato elements no need licence code, but it always says Purchase Code Missing! Enter the purchase code (WP Dashboard > Appearance > Theme Activation) in order to update theme and plugin.
Can you help me? Thank you.
HI, we will update the theme on envato elements once every 2 months. Some minor updates won’t be updated instantly on envato elements. In case you found any errors/ compatible issues, please let us know. We will fix it ASAP and sure we will update on envato elements too. For the Purchase Code, please ignore it. It just for auto update and this feature isn’t available for envato elements. You should download latest version from envato elements and then update theme manually. Best regards,
Thank you friend, just for now there is no errors, we are waiting the updates, thank you again.
We will update theme on envato elements regularly but it will be later than auto update if the update isn’t important. If you find any issue of the theme, you can contact us, we will fix and update ASAP.
Ignore me! I’ve figured out the issue myself and it was user error! Thanks 
Hello, sorry for late response. I have an issue with my email and didn’t get any notice about new comment. Glad that you can figured out the issue. Don’t hesitate to ask if you need other support. You can contact us directly via email tplabs.co@gmail.com
hi i am facing issues while importing Your import completed, but some things may not have imported properly.
View error log for more information.
[WARNING] Failed to import product_visibility exclude-from-catalog [WARNING] Failed to import product_visibility exclude-from-search [WARNING] Failed to import product_type external [WARNING] Failed to import product_visibility featured [WARNING] Failed to import product_type grouped [WARNING] Failed to import product_cat Machine [WARNING] Failed to import product_visibility outofstock [WARNING] Failed to import product_visibility rated-1 [WARNING] Failed to import product_visibility rated-2 [WARNING] Failed to import product_visibility rated-3 [WARNING] Failed to import product_visibility rated-4 [WARNING] Failed to import product_visibility rated-5 [WARNING] Failed to import product_type simple [WARNING] Failed to import product_cat Uncategorized [WARNING] Failed to import product_type variable [ERROR] Failed to import “shopping-cart-outline” (Media) [ERROR] Failed to import “search-outline” (Media) [ERROR] Failed to import “020-mechanical engineering” (Media) [ERROR] Failed to import “023-Environmental” (Media) [ERROR] Failed to import “035-engineering” (Media) [ERROR] Failed to import “quote” (Media) [ERROR] Failed to import “chat” (Media) [ERROR] Failed to import “location” (Media) [ERROR] Failed to import “suppliers” (Media) [ERROR] Failed to import “support” (Media) [ERROR] Failed to import “dots-map” (Media) [ERROR] Failed to import “welcome” (Media) [ERROR] Failed to import “001-mechanical pencil” (Media) [ERROR] Failed to import “002-square ruler” (Media) [ERROR] Failed to import “004-oil-platform” (Media) [ERROR] Failed to import “010-wire” (Media) [ERROR] Failed to import “016-test-tubes” (Media) [ERROR] Failed to import “021-oil-industry” (Media) [ERROR] Failed to import “029-solar-panel” (Media) [ERROR] Failed to import “029-worker” (Media) [ERROR] Failed to import “quotes” (Media) [ERROR] Failed to import “031-hard hat” (Media) [ERROR] Failed to import “envelope” (Media) [ERROR] Failed to import “015-welding mask” (Media) [ERROR] Failed to import “028-worker” (Media) [ERROR] Failed to import “030-plane” (Media) [ERROR] Failed to import “038-repair tools” (Media) [ERROR] Failed to import “009-hook” (Media) [ERROR] Failed to import “018-factory” (Media) [ERROR] Failed to import “down-arrow” (Media) [ERROR] Failed to import “contract” (Media) [ERROR] Failed to import “windwill” (Media) [ERROR] Failed to import “worker” (Media) [ERROR] Failed to import “021-train” (Media) [ERROR] Failed to import “026-helmet” (Media) [ERROR] Failed to import “038-mine cart” (Media) [ERROR] Failed to import “006-solar-panel-2” (Media) [ERROR] Failed to import “010-plant” (Media) [ERROR] Failed to import “012-plug-1” (Media) [ERROR] Failed to import “013-labor man” (Media) [ERROR] Failed to import “019-windmill-1” (Media) [ERROR] Failed to import “039-rock” (Media) [ERROR] Failed to import “features” (Media) [ERROR] Failed to import “homepages” (Media) [ERROR] Failed to import “innerpages” (Media) [ERROR] Failed to import “shape1” (Media) [ERROR] Failed to import “shape2” (Media) [ERROR] Failed to import “shape3” (Media) [ERROR] Failed to import “shape4” (Media) [ERROR] Failed to import “wordpress” (Media) [ERROR] Failed to import “WordPress_blue_logo” (Media) [ERROR] Failed to import “demo import” (Media) [ERROR] Failed to import “mailchimp” (Media) [ERROR] Failed to import “calendar” (Media) [ERROR] Failed to import “cart” (Media) [ERROR] Failed to import “cube” (Media) [ERROR] Failed to import “customize” (Media) [ERROR] Failed to import “eye” (Media) [ERROR] Failed to import “folder” (Media) [ERROR] Failed to import “module” (Media) [ERROR] Failed to import “page” (Media) [ERROR] Failed to import “setting” (Media) [ERROR] Failed to import “clock” (Media) [ERROR] Failed to import “messages” (Media) [ERROR] Failed to import “mouse” (Media) [ERROR] Failed to import “004-bulb” (Media) [ERROR] Failed to import “005-leaf” (Media) [ERROR] Failed to import “008-document” (Media) [ERROR] Failed to import “031-energy” (Media) [ERROR] Failed to import “phone-1.svg” (Media) [ERROR] Failed to import “architecture” (Media) [ERROR] Failed to import “latest-news” (Media) [ERROR] Failed to import “our-clients” (Media) [ERROR] Failed to import “services” (Media) [ERROR] Failed to import “cf7-icon” (Media) [ERROR] Failed to import “woocommerce-icon” (Media) [ERROR] Failed to import “elementor-icon” (Media) [WARNING] Failed to import “Subcribe”: Invalid post type mc4wp-form [WARNING] Failed to import “Cordless brushless 1/2-in (Kit 2 batteries)”: Invalid post type product [WARNING] Failed to import “3 lb. Fiberglass drilling hammer”: Invalid post type product [WARNING] Failed to import “Self-lock 1-in. X 26ft/8m tape measure”: Invalid post type product [WARNING] Failed to import “1/2-in 7-Amp Corded Hammer Drill”: Invalid post type product [WARNING] Failed to import “V60 Max 2.5 ah lithium ion battery”: Invalid post type product [WARNING] Failed to import “Drive brushless cordless impact wrench”: Invalid post type product [WARNING] Failed to import “4-Volt 3/8-in Cordless Screwdriver”: Invalid post type product [WARNING] Failed to import “V20 New cordless heat gun (with battery)”: Invalid post type product [WARNING] Failed to import “Brushless cordless small angle grinder”: Invalid post type product [WARNING] Failed to import “Visualization”: Invalid post type visualizer
Hello, Don’t worry, the demo was imported but it only missed some images. it seems the internet was disconnected when importing the demo. You can try to import demo one again to import the missing images. Please make sure you already installed the plugin Woocommerce and SVG support too. Because in the warning message I see only issues with woocommerce and svg icons. Don’t hesitate to ask if you need other support and thank you for purchasing our theme!
