1672 comments found.
I installed the wp theme, plugins, and imported the demo data, but it appears my site does not replicate the demo live site showcased. It appears there is several items missing, such as the menu, pictures, etc. I opened Ticket #46531 for this issue.
Hi,
Thank you for the purchase!
There must have been some server limitations during the demo import. Please open a ticket on our support page and we’ll set it up for you free of charge.
Thank you
I like your theme but it was updated last in 2023… Are you still on this?
Hi , does this support elementor and pro as builder?
Hi,
The offers are not working well within the WP admin, I go to edit an example and when I update it it does not save, it also does not allow the featured image to load.
Are there any technical requirements needed? like php, WP version etc.
Thank you.
Regards,
Hi,
Please open a ticket on our support page so we can check it out for you as we cannot replicate those problems on our installation.
Thank you!
Hi, is there any new update to make this great theme work again? :/
Hi,
It is working fine, 100%. Though a new update is coming soon.
Thanks
Hi,
I have a problem with your CouponXL template. I can’t format the date in the Italian version d/m/Y on the general coupons and deals page. Wordpress is set up correctly, in fact the blog post date works. How can I change the formatting of the expiration date of coupons and deals?
Hi,
Can you please open a ticket on our support page with your site credentials so we can help you out with that?
Thanks
Hi, I can’t open a new ticket because my support has expired. If you want, I can send you the credentials via email. Thanks for your help.
Can you please answer m my ticket. I have been waiting Over 7 days issue not addressed
Please can you answer my ticket, There is critical error on the website. And currency calculation is wrong DEAL PRICE, actually price, Final price
Hi, any idea when the next update will be released? It has been a whole now
Hi,
In a week or two.
Thanks
Hi, with this template can I have discount codes that can only be seen by customers who pay a monthly or annual subscription?
Hi,
Customization would be reuquired for something like that. We offer paid customization services.
Regards
Hello there, I am using the CouponXXL theme for my website and I am working on customizing it. I have encountered an issue on the Log In page. Once a user is done registering or signing up, the user is not able to be redirected to the appropriate page and gets stuck on the Log in Page. And I can’t seem to find either the “Vendor’s” dashboard page where they can list their products to our site
Hi,
Please use our official support page so we can confirm that you’re our customer.
Thanks,
Regards, pebas
Hii, pre Sale Qsn
1-Would like to make a website that Offers on food, spa, restaurants, hotels deals can I customize the theme this way, do you have ready made demo 2-does it have paid memberships for users and can they redeem the offers they want the moment they want them! In restaurants or other service? Thanks
Hi,
Thank you for considering out theme!
1) Yes, of course you can. We don’t have a ready-made demo, unfortunately.
2) Yes, it has
Regards, pebas
Hi there, I got a Presale question
Been looking into demo and can’t figure out how you guys are selecting any coupon as “Featured”. May I know that?
Hi,
Easily, through the wp-admin area or automatically based on the package purchased.
Regards, pebas
Can you tell me step by step how this can be done?
Hi,
Of course, on our support page.
Regards, pebas
Please I submitted a ticket that needs attention, I previously submitted it but it was not answered for a week and eventually disappeared.
Hi,
All has been answered.
Thanks
Nope, it wasn’t answered for 2 weeks and then it disappeared. I sorted the issues out myself.
Hi,
Why do my support tickets keep disappearing? Is there an issue with your support platform?
Hi,
We’re not sure what could be happening. Please open a new ticket if possible and we’ll get back to you asap.
Thanks,
Regards, pebas
Alright, will do!
I have created a ticket again, please confirm you can access it.
Hi,
Yes, we can. We answered it yesterday already.
Thanks,
Regards, pebas
Hello I uploaded the theme to my wordpress but all it did was change the color theme of the pages that were already up. How do I make my website look like your theme?
Hi,
Thanks a lot for the purchase!
Please open a ticket on our support page so we can check it out.
Thanks
Presale question. I want to see the panel, but I can’t login with demo:demo. Thank you.
Hi,
We just logged in without a problem. Please try again.
Regards, pebas
Hi team, I am an old user of your theme and currently have a website – www.couponkorner.com – using your theme. Hope you’d like how I customized your theme a bit. My question is when are you planning to update your current theme – I am seeing it was last updated on March 2022 – almost a year back. I want to use the same theme for some of my clients and want to make sure that the team is still providing updates and support for this particular one. Do answer. Thanks.
Hi,
The theme is 100% working correctly. If you have any requests you can send them at djex808@gmail.com
Regards, pebas
Hi there, Need to setup ditto copy of the demo in my server. Kindly help me.
Hi,
Thanks a lot for the purchase!
Please, open a ticket on our Support Page and we’ll help you out with it.
Regards, pebas
Hi there,
Thanks for your response. We have created support ticket id: 42539
Hi,
Answered.
Regards, pebas
Can i use woocommerce with products instead of articles? Is any other theme supporting woocommerce?
Hi,
Our Classifieds Ads Lisfinity theme is working like that.
Regards, pebas
i just need to use a woocommerce bank plugin.
Hi,
WooCommerce is not supported.
Best regards