17 comments found.
The service list is displayed in the sidebar on the Services page, but when I click on a service, it does not show as active.
Hello Sir,
Thank you for bringing this to our attention. We understand that the service list in the sidebar is not highlighting the active service when clicked.
Please submit a message in our support forum[https://support.wpmessiah.com], and our team will work on resolving this for you. Additionally, we will address this issue in the next update of our theme to ensure a seamless experience.
If you need any further assistance, feel free to reach out.
Thanks, WP Messiah
I have a concern regarding the search button in the menu. When I search for something, it displays a ‘Not Found’ message.
Hello Sir,
Sincere apologies for the delayed response. Due to the weekend, we couldn’t get back to you sooner.
Regarding your issue, the search button displaying a “Not Found” message is unlikely to be caused by our theme. It may be due to a caching issue or an incomplete demo file import. Clearing your website cache, re-saving your permalinks from the WordPress settings, and ensuring that all demo files were properly imported should help resolve the issue.
If you are still unable to fix the problem, please reach out to our support team[https://support.wpmessiah.com], and we will do our best to assist you.
Thanks, WP Messiah
Hi I just want to ask how to hide the Breadcrumbs List only.
Hello Sir,
We sincerely apologize for the delayed response and appreciate your patience. Our theme uses the Breadcrumb NavXT plugin to display breadcrumbs, with additional functions have added in the code to ensure proper integration.
If you would like to hide the breadcrumbs, simply deactivating the Breadcrumb NavXT plugin will remove them from your site.
You can also contact our live support team here: https://support.wpmessiah.com/. If you need any further assistance or have any questions, please don’t hesitate to reach out.
Best Regards, WP Messiah
Thanks
Hi
I need Cancel my Theme Please, How refund my Money?
Thanks
Hello Sir,
We are deeply saddened to learn that you have decided to request a refund. On 27-07-2024, you reached out to us regarding some issues, and we promptly addressed and resolved them. We want to ensure that your experience with our service remains positive, so we kindly ask if you are currently encountering any new issues. If there is something else causing concern, please do let us know, and we will make it our priority to fix it.
We would greatly appreciate it if you could share the specific reasons behind your decision to seek a refund. Understanding your concerns will help us improve our service and better assist you moving forward. Our goal is to ensure your satisfaction, and we hope to find a solution that meets your needs.
Thanks BoomDevs
How refund my Money? Please
Hello how are you we have one proproblem from themes is Theme Builder > New add Header Will come Error
“Sorry, the content area was not found in your page.” “You must call ‘the_content’ function in the current template, in order for Elementor to work on this page.”
We make all plugins Deactivate Only Was on Elementor + Elementor Pro again come Error Pop-up
When we will change Theme will come fine its Working
please help me
Hello
We think your problem is solved. For future assistance don’t hesitate to contact us.
Thanks
Hello , I’m having a trouble Editing Alignment ,I want it to be RTL , also the Sidebar , can’t find where to Edit it , if you please could Help to guide me through ? Thanks in advance .
Hello
Thank you for reaching out. I understand you’re having trouble with setting the alignment to RTL and editing the sidebar. I’d be happy to guide you through the process.
To better assist you, please open a support ticket at BoomDevs Clenify Support Forum https://boomdevs.com/forums/forum/clenify/. Share your credentials privately in the ticket, and our support team will investigate the issue as soon as possible.
Best regards, BoomDevs Boomdevs
Hello,
We have addressed the RTL alignment issues in the latest version of our theme (version 1.0.1). Please download the updated theme file from Themeforest and install it on your current site. This update should resolve the alignment problems you were experiencing.
Best regards, Boomdevs
Hello, can you please provide change logs for recent two updates. Thank You.
Hello Our recent update of two logs is
Version 1.0.2 - 25 May 2024 - Updated: Global Typography Option Setting Version 1.0.1 - 19 May 2024 - Updated: Global Color Option Setting
Thanks BoomDevs
Hello, How can I modify the footer? on your doc, I can see only copyriights modification but I can found nowhere where to modify footer infos
Hello,
We sincerely apologize for the delayed response and for missing your messages. To help with the issue you’re experiencing, please refer to the video demonstration provided.
https://vimeo.com/947967361/d2a0f4584eThank you for your understanding.
Best regards, BoomDevs
It’s ok. Thank you.
By the way, looks like we can not change the icons colors.
Here is some examples:
- Header icons (phone & email icons)
- Numbers colors of How It Works section
- Why choose us icons
- Scroll to top button
- ...
Neither I can not change that on clenify options nor with Elementor
With you help with that?
Hi
From the global color option, you can set the color
Thanks BoomDevs
Can I use elementor or do you have your own page builder?
You can use elementor.
Thanks, where do you change the banner image for each services?
Actually I found out that image is the breadcrumb background image, can I put a different breadcrumb image for each service AND where do I change the icons for the services on each services sidebar on each service page?
Hello,
We sincerely apologize for the delayed response and for missing your earlier messages. To assist you, we have created a video demonstration that addresses the issue you are experiencing. You can view it here: https://vimeo.com/947998441/f94cf03f30
Thank you for your understanding.
Best regards, BoomDevs
Hi there,
Unfortunately, the site seems to be inaccessible.
I thought it would be helpful to notify you about this issue so that you’re aware and can take appropriate action to address it.
Hello sir,
We sincerely apologize for any inconvenience you may have encountered with our product. To assist you promptly and efficiently, we kindly ask you to create a support ticket using our system. This will help us address your concerns in a timely manner.
You can create a support ticket by clicking on the following link: https://boomdevs.com/forums/forum/clenify/Thank you for choosing our product. We greatly value your trust and are committed to providing you with the assistance you need. Remember, we’re always here to help you.
Warm regards BoomDevs
My client just selected this theme and in the next few days i will be buying it. Please make sure to offer support if we need. Best of luck with this new theme. I will defiantly rate my experience.
We are really excited to hear that. Please feel free to reach us out anytime if you need any help. We try our best to give the best support possible.
Great Work, Congratulations GLWS 
Thank you so much
Nice theme but does it have one pager option?
Hi,
Thank you so much. The theme has only elementor page builder support. Unfortunately haven’t other page builder support.
Thanks
Nice Work, GLWS 
Thank you so much