I’d rather you send me an email I can use for support till all of this is resolved.

Hi Molaw.,

We have highlighted certain words as elements. Please refer to the screenshots below and change the color if it appears white. If you do not want these words highlighted, please remove the number in the colored Elementor area as shown in the screenshots.

https://prnt.sc/fJBZFzZVuQxl https://prnt.sc/9bbMKe61wyQW

You can send your request directly to us via email at support@wedesignthemes.com instead of submitting screenshots and credentials through ThemeForest comments.

Thank you!

Hi.,

You can send your request directly to us via email at support@wedesignthemes.com instead of submitting screenshots and credentials through ThemeForest comments.

Thank you!

Hi!.,

Thank you for contacting us.

Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ BuddhaThemes Support So that, we can check and have a clear look form our end.

Hi.,

Our team is currently working on the RTL version. You will be able to get a demo of this theme within a few days

And also our theme is loaded with WPML compatibility. You can create your site in multiple languages. .po and .mo files are included in the download pack.

Thank you, we look forward to helping you!

Hi.,

The home page width issue has been resolved kindly take a moment to review them

refer( https://prnt.sc/xNw9MP_k9ziT , https://prnt.sc/2SUdT0th6SU5 )

// for( $time = ultimate_booking_pro_string_to_time($intersection['start']); $time <= ( ultimate_booking_pro_string_to_time($intersection['end']) - $service_duration ); $time += $service_duration ){ // $value = $date.' '.date('H:i:s', $time); // $end = $date.' '.date('H:i:s', ($time + $service_duration)); // if( !in_array($value, $bookings) && !in_array($value, $breakArr) ) { # if already booked in $time // $object = new stdClass(); // $object->label = date( $time_format, $time ); // $object->date = $date; // $object->start = $value; // $object->hours = date('g:i A', $time).' - '.date('g:i A', ($time + $service_duration)); // $object->end = $end; // $translatable_day = ultimate_booking_pro_translatableDay( date('l',strtotime($date)) ); // $p = ' ’.$date.’ (’.$translatable_day.’) ’; // $timeslot$p = $object; // } // } }

Hi There.,

1) Could you please provide detailed information about your query, along with any relevant screenshots or short videos? This will help us better understand the issue and provide you with an effective solution..

2) Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/buddhathemes so that we can check the issue.

Thanks!!

HI.,

We have reviewed your email and replied. Kindly check and let us know if the issues persist.

Thank you!

Navigate to Templates -> Newsletter Popup -> Edit With Elementor ->

There’s nothing here.

I have successfully changed the newsletter pop up.

Hi.,

Sorry for the late reply

Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you

We would be happy to help out here support@wedesignthemes.com.

Note : Our support team regularly works Monday through Friday, from 9am IST to 6pm.

Hi There.,

Thank you for letting us know , we will check and get back to you.

Hi.,

We have reviewed your email and forum post and have replied accordingly. Please check your email and let us know if you have any further questions.

Thank you!

Hi There.,

We have responded to your email. Please take a moment to review it.

Note : Our support team regularly works Monday through Friday, from 9am IST to 6pm.

Thanks!!

Hi.,

We have reviewed your email and forum post and have replied accordingly. Please check your email and let us know if you have any further questions.

Thank you!

Hi.,

Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/

If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/BuddhaThemes So that, We import demo data for you.

Hi.,

Please mail us your site (WP & FTP ) login credentials via the right bottom form located @ BuddhaThemses Support So that, we can check the issue and let you know.

You can send your request directly to us via email at support@wedesignthemes.com.

Thank you!

Hi.,

Most of it depends on page content which compromises of images. If images are properly optimized and you’re using a cache plugin and good fast host, the speed issue shouldn’t happen on any theme.

You can try this plugin to increase theme speed – https://wordpress.org/plugins/wp-asset-clean-up/

Documentation:https://assetcleanup.com/docs/

Please refer the Video: https://www.youtube.com/watch?v=_in5ZNZ3C-M

Thank you, we look forward to help you!!..

Hi.,

We only use the Unyson plugin for demo import purposes. Additionally, we have included the demo XML file.

You can go ahead purchase our theme. If you’re facing any kind of difficulties in setting up or configure the theme, please get back to us. We are happy to help you.

Hi.,

We have reviewed your issue and responded to your mail. Please take a moment to check our response and let us know if you require further assistance.

Thank you!

Okay, let me check.

Hello Team,

After install your theme my website is running very slow. Please check what is an issue..

I have already contacted to my hosting team and they have done all thing from hosting side. They said you need to contact theme developer for this.

So, please check and let me know what is issue?

Thanks

Hi.,

Most of it depends on page content which compromises of images. If images are properly optimized and you’re using a cache plugin and good fast host, the speed issue shouldn’t happen on any theme.

You can try this plugin to increase theme speed – https://wordpress.org/plugins/wp-asset-clean-up/

Documentation:https://assetcleanup.com/docs/

Please refer the Video: https://www.youtube.com/watch?v=_in5ZNZ3C-M

Thank you, we look forward to help you!!..

Hi.,

Thank you for contacting us.

Currently we don’t have RTL demo for this theme. Our support team currently working on it. You may able to get a demo on this theme with a week or two.

But any plugins we can use to translate the theme or get RTL ?

Hi.,

If you are running a multi language site, you need to install the wpml plugin.

We recommend WPML plugin for the multi-language site. Kindly note our theme supports and compatible with WPML plugin and the plugin is not included with our theme package, you need to buy it separately. Purchase link : https://wpml.org/purchase/

If you have any other queries, please feel free to contact us. We are always ready to help you.

Hi.,

Sorry for the inconvenience

Due to local Holiday we can’t reply your request.

We received your details. Our support team is processing your request. We will update you as soon as possible.

Hi.,

Please refer to the video : http://recordit.co/8JBkWhTSSB

Please Note : We are unable to access your dashboard. Could you please check?

Hi.,

Thank you for contacting us.

Please navigate to Pages -> Homepage -> Last Section -> Column -> Newsletter Popup -> Select External Id from the dropdown.

Refer: https://prnt.sc/rYDrsHXErpJc

Navigate to Templates -> Newsletter Popup -> Edit With Elementor -> https://recordit.co/WmE2F0zNFX

If the issue persists, please more details about your issue, help us have a better understanding of it by getting back with any Screenshot / Video like references to our support team and we will gladly assist you.  

Please send your request to us directly at this email support@wedesignthemes.com

I don’t understand why you show me recordings of a theme I don’t even know. You show me recordings of this bylaw theme. that is the theme i bought not that random theme you are showing in recordings. There is no pop up and there is no off-canvas. CAN YOU PLEASE SHOW ME WHERE THEY ARE IN THE BYLAW THEME??? WHICH HOMEPAGE? Because there is no newsletter section anywhere!! I sent you my site credentials like you asked, you still haven’t helped 2 days later!! I have a client to show the website by yeasterday and I’m stalling because of you. I could lose this client!!!

Hi.,

Please refer to the video : http://recordit.co/8JBkWhTSSB

Please Note : We are unable to access your dashboard. Could you please check?

Hi.,

Thank you for contacting us.

You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/

Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/

If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ https://themeforest.net/user/buddhathemes#contact So that, We import demo data for you.

Please send your request to us directly at this email support@wedesignthemes.com