291 comments found.
I have a question, when installing the template is it linked to the domain or not? Because what I want to do is create the site on a test server and then transfer it to production
Hello,
Thanks for your question. You’re free to install the theme on testing sub-domains. Once your site is ready, you can transfer it to the main domain.
I would like to obtain the template but I want to make sure that they are compatible with all of today’s technologies such as the latest version of PHP, MySQL, WordPress, Woocomerce and Elementor.
Hello,
Thank you for your question. Yes, you can use this theme with latest version of PHP, MySQL, WordPress and WooCommerce and Elementor. They will work smoothly together.
Can you guys please add overall support as well as design / css support for subscription plugins/extensions for:
https://woocommerce.com/products/woocommerce-subscriptions
https://woocommerce.com/products/all-products-for-woocommerce-subscriptions
https://yithemes.com/themes/plugins/yith-woocommerce-subscription
Hello,
Thanks for your suggestions. These plugins are premium, and integrating them requires thorough testing to ensure compatibility and performance standards are met.
We are continuously working working to enhance our theme and its compatibility with widely-used plugins. However, this process does take time.
Thank you.
I see the template and don’t work the live search in the box searching. Please confirm this function
Hello,
Thank you for your feedback. We’ve tested the live search box again on the demo site and it worked well. Here is a screenshot:
https://prnt.sc/5T-L5Jl-lNyxThere is no way for us to change Motta Elementor blocks into Gutenberg blocks, right?
Hello,
Unfortunately, there is no solution to transfer Elementor’s widgets to Gutenberg blocks.
I was browsing through my WordPress Autoload database to make the website faster. Why does Motta have all those different settings as different autload entries? There must be a more efficient way. For example: motta_product_deals_sold_items_text, motta_product_deals_expire_text, motta_buy_now_button_text. There are 24 different entries saved in the autload.
Hi,
They are options from a module of Motta Addons. Please open a ticket on the support site. Our team will test and help you optimizing them if it is possible.
https://uix.ticksy.com/Thank you
Update woocommerce template
-fix issues
1.Related product in grid mode not in carousel.
2.text & percentage not display in mobile view
3. Add more features in motta builder or in customization
Hello,
Thanks for your feedback. We’re going to review the theme and fix these issues in the coming update if we find out they are problems from the theme.
Hi, I find that there are 2 issues needed to address here: 1) Add “Custom text” options on Mobile’s header. This custom text option is already available on desktop version but not available for mobile yet. 2) Can you make the “Preferences” widget on header to work with Aelia’s currency plugin “country selector” instead of “currency selector”? The preferences widget is already working with Aelia’s currency selector, but it’s not working with “country” selector. Need to add the option on Preferences where user can choose “Country” instead.
Let me know if the above will be consider and added in the next update? Thank you.
Hello,
Thank you for your feedback.
1. We have added this feature to our roadmap. It will be implemented into a future update of the theme.
2. Unfortunately, the Aelia Currency Swatches is a premium plugin. It’s hard for us to test the theme with it. However, we will try to support it with a future update if it is possible.
Thank you
hello, i want to see the demo admin for dokan, can i use some logen credentials?
Hello,
You can review the demo of the Dokan plugin on this link:
https://dokan.co/wordpress/demo/The Admin demo is the same with our theme.
Thank you
Hi is this compatible with the latest MultivendorX?
Hello,
Thanks for your question. Unfortunately, we haven’t tested this theme with MultivendorX yet. Therefore we can’t ensure the compatibility with this plugin.
I love this template but whose idea was to use elementor page builder♂️
Thanks you for choosing our theme. We’re glad to hear that you love the template.
Regarding your question about the Elementor Page Builder, it was included as an option because of its powerful and user-friendly design capabilities. However, using Elementor to build template is completely optional. If you prefer to use default templates without Elemenotr, the theme will still work perfectly fine.
Motta theme is slow in progress.
Please add wishlist, cart & search icon on compact header in single product page it’s must have features just few lines of code will add them.
*Please add recently Viewed under ajax search and show dropdown of search names result as on Amazon.
Thank you for your feedback. The theme has all of these options in the default header builder.
If you purchased the theme, please open a ticket on the support site. Our team will help you configure the header.
https://uix.ticksy.com/No it’s in compact header I want that.
Please open a ticket on the support site and share your website address. Our team will help you.
Thank you
Can we have a custom button option here in the menu please? With the account skin options, custom link, custom text etc. https://imgur.com/fjwzZ2g
HI,
Unfortunately, there is no option for adding custom buttons to the header with the current version of the theme.
Is there possible to uncheck or unable some categories from category filter?
Hello,
Thanks for your question. Unfortunately, it is not possible.
If you have further questions, please open a ticket on the support site. Our team will help you.
https://uix.ticksy.com/Thank you
Pre-sale question , can I use WPBakery Page Builder even though it’s not listed?
Hello,
Thanks for your question. Unfortunately, this theme was not optimized for WPBakery Page Builder. You will need the Elementor plugin to customize the theme’s pages.
Hello,
Pre-sale question please. Can you help to upload to look exact as demo? If yes, what’s the additional cost?
Hello,
Yes, we can help you upload the theme and import the demo data. Your site will look exactly like our demo. And it is totally free. You just need to open a support ticket and provide the admin login credentials. Our developer will be ready to help.
If you have further questions, please let us know.
Thank you
HI is there possible to get grid or list view url in category page
Hello,
Thanks for your question. Unfortunately, it is not possible to get the URL for the list and grid view on the category page. However, we have already added this request to the theme’s roadmap. We will try to implement it in a future update.
If you have any question or further suggestions, please feel free to open a ticket on the support site. Our team will be ready to help.
https://uix.ticksy.com/Thank you
PRE BUY QUESTION: Can your theme be used by someone like me than is the only seller of products? I mean not a market place? If yes, hope the settings is easy to set up? I would like to use the market v1 first demo. Thanks
And I hope your support is always willing to assist?
Hello,
Thank you for your question. It is absolutely yes. It is actually the default installation of the theme with WooCommerce. To enable features for market place, you need to install an additional plugin. In your case, that plugin is not necessary.
The setup process is very simple. If you need any assistance, please feel free to open a ticket on the support site. Our team will be ready to help you.
I have bought your theme and been waiting for your assistance on this ticket PRIVATE TICKET #3619961 .. pls so that i can proceed with my website setup. Thanks
Thank you for your purchase! Our team is going to check and have the feedback for you soon.
Hi, great theme. Contgrats. One idea, maybe to include posiblity to change product single view manualy by product.
Hello,
Unfortunately, it is not possible. This is only one global product layout for all products.
While I genuinely appreciate this template, its performance is notably slow. I strongly suggest prioritizing optimization efforts. A good starting point would be to, as previously mentioned, develop your own optimized page builder. Alternatively, converting your Elementor blocks into Gutenberg blocks could be beneficial, as Gutenberg is known to be significantly faster. https://pagespeed.web.dev/analysis/https-motta-uix-store-electronic-home-v7/eyate1ctbv?form_factor=mobile.
Hello,
Thank you very much for your feedback. We noticed of this limitation in the performance too. Our team is working to optimize the theme for better performance. It will be improved over updates.
Thank you!
Great to hear! Do you have any ETA for this/these update(s)? Are we talking weeks, months, etc? I’m asking because I’m currently on a different theme, but I’d like to push my new version (with Motta) to my live version. Which I currently can’t do due to the performance, even with heavy optimisation via plugins and my server.
Improving performance is a priority for us, but it’s important to note that significant enhancements cannot be achieved in a single update. Instead, we’re trying to gradually enhancing performance across multiple future updates.
We appreciate your patience and understanding as we work to make Motta even better!
At this moment, you can follow this document to improve the performance of your site.
https://docs.uix.store/motta/#/misc/site-speedIf you need further assistance, please feel free to open a ticket on the support site. Our team will be ready to help.
https://uix.ticksy.com/Thank you
You can use this for inspiration btw: https://muffingroup.com/betheme/speed-performance/
Thank you so much for sharing this valuable resource. While our theme currently uses Elementor, it differs from the BeTheme Builder. However, we believe that the BeTheme document will guide us in the right direction to enhance our theme’s performance. Your input is greatly appreciated!
Yeah I added that link as inspiration purely to have you switch to a custom made builder or to switch to Gutenberg 
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