12909 comments found.
There seems to be an issue with the website or the theme, as it unfortunately does not display the mobile sticky navbar. Could you possibly give some advice? Or would you fix it? Thanks.
But it only doesn’t show it if I’m not logged in
Hello,
Please make sure that maintenance mode is not enabled in Theme Settings. Let me know if it helps.
Kind Regards
Its working thanks.
You are welcome. Feel free to contact us if you have any further questions.
Dear developers, of this theme. Why change class names with updates? This makes it really hard to update this theme. Because changes mades based on your theme in child theme are totally useless. Updates causes more time.
Hello,
Thank you for your question.
We never change anything without reason. Most likely, it was needed for some performance improvements. We always describe everything in our update articles in the blog https://xtemos.com/woodmart-7-5-update/
Kind Regards
For example on the cart page first you had: .woodmart-checkout-steps now it called .wd-checkout-steps 
This particular class was changed a few years ago and you can read more information in our article here https://xtemos.com/docs-topic/update-6-0-explained/
Hi there, may I know is it able to allow to add in two additional input fields on User Registration form? or we need to get another plugin to do that?
Thanks!
Hello,
Regrettably, the option you are looking for is not available in our theme or WooCommerce’s default settings. Enabling it may necessitate additional customization of the code or the installation of an extra plugin, but we do not have instructions for either of these options. Please note that this issue falls outside of the scope of our theme’s support.
Best regards,
Ok thanks!
If you enter an attribute label for example “dₐ, rₐ, C₀ᵣ”, then Attribute hint content will not be displayed. Is there any solution to this except renaming?
$attributes_exclude ?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello there,
Sorry, it’s just a technical question about one of your demo.
1 – Why Demo Game doesn’t work properly ?
https://woodmart.xtemos.com/games/home-dark/Thank you
Best regards
Hello,
We have cleared the cache, so it should work correctly now. Please check from your end and let me know if it helps.
Kind Regards
Yes. it works now. So nice
Thank you, Best regards
Thank you
Hello. In the page settings there is an option to add a custom header and sidebar.
Is there any possibility to add custom footer and pre-footer in page settings?
My clients bring your theme, but it doesn’t have that option. This is sorely lacking.
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello I have one license, if I buy another, will I get a discount?
Hello,
Thank you very much for showing interest in our theme and reaching out to us.
We would be delighted to assist you. However, in adherence to ThemeForest’s policy, we regret to inform you that we are unable to offer any personal discounts or coupon codes, even for multiple purchases.
If you have any other questions or require further assistance, please feel free to ask. We are here to help!
Best regards
I already have the theme but I need some help please. I want to show a different image on product if they selecte a specific swatch but dont want to do it as a variation.
I have two attributes, fabric and size I want the image to change if the click and fabric
But in varitaions its only done by size, so it says any colour for each size. I hope I have explained it right
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
i need to align product images with equal height without resizing the images. This option is common on every theme. I cant find it on your theme settings. Kindly guide and fix the issue. I need quick response.
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Thanks for this wonderful theme. I hope the team will guide me as I know I don’t have support anymore. I want a news ticker in top bar as shown in demo theme organic farm https://woodmart.xtemos.com/organic-farm/ Please guide me how can I add news ticker in top bar as I can’t find the option in the theme settings.
Hello,
You can use our “Marquee” element to achieve the same effect with sliding text.
Kind Regards
Hi, How can I add another account tab (that I added with a plugin – SUPPORT tab) it is not appearing automatically in your theme “ACCOUNT” dropdown. Can you suggest the way? Thanks. Screenshots to show what I mean: https://ibb.co/gvfTwHw https://ibb.co/NpnNr2h
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
Users use Google account to sign up. How can I display the avatar that is used by they account? Also, it would be very nice to show from which platform the person logged in, just reviews are not trustworthy. Everyone realizes that it can be spoofed
Hello,
Unfortunately, our theme does not currently offer such an option. We will consider this a feature request for future updates.
Kind Regards
I know I don’t have support anymore, but is it possible to set the button in the banner and your classic button as a popup?
Hello,
Unfortunately, it is not possible to use our popup button element inside the banner.
Kind Regards
Hello, great theme. I’m using ‘demo-minimalism’ but i want to use the search buttom of the ‘demo-default’. Thank you
Meaning i want to put a search buttom on this side https://prnt.sc/Rkvr2-J5rB77
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello,
In the product settings, the “Spawarki MMA” subcategory is selected as primary ( https://prnt.sc/nDhNzbGO9r7U ). However, the page displays breadcrumbs of the “Spawarki do 200 A” subcategory ( https://prnt.sc/0Pq8GJFGCvRz ). Category settings in WooCommerce -> https://prnt.sc/ehukBXD0fktw
Hello,
To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.
Regards
Hello,
Thank you for your answer, we installed the “Storefront” template, breadcrumbs is the same -> https://prnt.sc/NFKBljA2MIPh
It means that this issue is not created by the theme itself. This is how WooCommerce works by default.
Please can you share the link where the instructions are to optimize the website for Google Page Speed. Thanks!
Hello,
Sure, here it is https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/
Kind Regards
Hello, I’m trying to demo your store and experiencing many bugs on chrome and safari browsers: https://woodmart.xtemos.com/pills/product/allergy-relief-120-gummies/
The select options is not working on the above.
https://woodmart.xtemos.com/pills/product-category/allergy-relief/ The above product listings wont let you click on the images and hovering over the titles causes jitters. The heart to favorite is not clickable.Is all this normal or do you need to fix something on your demo site?
Does the PILLS theme have multiple shop pages and more pages like the other themes in WoodMart?
Hello,
We checked our demo but didn’t see any of the reported issues. Could you please record a short video so we can see what you mean? Yes, you can configure the shop page on the Pills demo similar to any other prebuilt demo.
Kind Regards
Hello
if i renew my license actually i have 2 with my account , could you assist me to achieve this work
https://www.ticketgrandprix.com/wp-content/uploads/2024/04/Capture-decran-2024-04-27-a-17.27.58.png make quantity view detail and add to cart in variable productthanks a lot
Hello,
Yes, you can enable quantity input and add to cart for variable products on the shop page.
Kind Regards
Hello,
I’m encountering an issue with the product categories on the archive pages of my website.
It appears that the category description disappears when navigating between pages, even though the products are loaded with AJAX.
Could you please review the following URL from my website?
https://mantas-service.com/product-category/afm-body-parts/If you choose one of the options in the boxes after the “AFTERMARKET SPARE PARTS” such as “MERCEDES” etc., you will understand the issue.
I had previously purchased a license, but it has recently expired. I would greatly appreciate your assistance in resolving this matter.
Shouldn’t the category description remain consistent throughout pagination, just as it does on the first page?
Thank you.
Hello,
To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.
Regards
Hello,
I’m getting a critical error when attempting to switch the theme to TwentyTwenty or any other option. Currently, I’m using the Basel theme.
Despite testing the functionality with the simple Basel theme (not the child theme), I’ve noticed that the category description disappears again.
Also, I’ve ensured that all my themes and plugins are updated to their latest versions.
Could you please advise me on any additional steps I could take?
Thank you.
Could you please check the error log and send us this critical error you get when trying to switch between themes?
After some more updates that i did, I was able to switch themes without getting any errors.
So, as i checked the category descriptio, it doesnt disappear on page change after the theme change.
Does this mean that it is a theme issue?
- Btw i switched to twenty twenty theme.
We don’t know exactly is it a theme issue or not since we didn’t have a chance to check it on your website.
So, what do you need to do from ur side so we can resolve the issue??
First of all, you need to test how it works with the default theme on your website. If you get an error when switching between themes, send us this error so we can check. Also, keep all plugins temporarily turned off.
Hello, as i said above, after a few wordpress updates, I tried switching to twenty twenty theme and i didnt get any critical error.
So, after switching the theme successfully, i noticed that the category description doesnt disappear when i change the page throuth pagination (e.x. to page 2, 3 etc.).
Can u please tell me what does this mean and should i test next?
Thank you!!!
Hello,
We can’t say exactly what caused it because it doesn’t seem to be a theme problem. Maybe something was changed in WordPress or WooCommerce.
Kind Regards
Why its not a theme problem when it seems to work fine when i switch the theme to another one except yours??
If it happens with our theme then we need to test it on your website first.
It indeed does happen only with ur theme. Could u please take a look further on my website?
Yes, please send us all the information using the contact form here https://themeforest.net/user/xtemos
I sent you all the needed details
Hope to hear from you soon!
hello, all demos are compatible with Dokan, or only “handmade” demo?, any demo will show well with Dokan?
Hello,
Thank you for your question.
You can use any of the prebuilt websites with the Dokan multivendors plugin.
Kind Regards
