17 comments found.
URGENT Our website is throwing a fatal error. After checking the logs, the main cause is the function below in header.php <?php electrik_display_loader(); ?>
error: [10-Apr-2026 05:25:46 UTC] PHP Fatal error: Uncaught Error: Call to undefined function electrik_display_loader() in /wp-content/themes/electrik/header.php:41
Theme and plugins are up to date Electrik-core plugin is installed but it’s not showing on the dashboard
Current WordPress V6.9.4 version Current PHP 8.3
There is no conflict with other plugins. I tried the original themes for WordPress just to test it and it has passed the test. It’s propably a theme issue or it’s not compatible anymore given the fact that the theme has updated since Oct 2025
Please look into this. This is not a support service; this is a fault in the theme that is probably affecting other users and new buyers, too
Thanks
Hello, We understand the urgency of the situation and would like to assist you in resolving it as quickly as possible. To ensure proper investigation and support from our technical team, we kindly request you to submit your query through our official support portal: https://support.peacefulqode.com/ Please include your website details, error logs, and access credentials (if possible), so our team can thoroughly review and provide an accurate solution. Thank you for your understanding and cooperation.
I have resolved the issue. I had to roll back a backup from 5 months ago. It turned out that the theme was broken. Once I used the old files of the theme, everything got back to work so technically it’s not the plugin, it’s the theme files.
I would like to highlight that we have not touched the files at all. It was working till yesterday I went to check the website and found it’s not working. Not sure when that happened but it’s worth doing some investigations
Hello, Can you please share your site link and wp-admin access so we can look into it? Also share the screenshot of the issue so we can understand the issue properly. Thank you.
Hello,
I have purchased this theme and submitted a support ticket regarding the issue with importing the demo data. Please check it as soon as possible.
Thank you.
Hello, Please check your ticket, as our team has resolved your query. Let us know if you need any further assistance! Thank you.
Hello I’ve just change the domain from .com to .es and the system says me that the license is not active. But I don’t know how I can deactivate one domain to activate the other one. Could you help me? Thanks.
Best regards
Hello,
We sincerely apologize for any inconvenience this may have caused. To ensure prompt assistance, please submit your query through our support portal at https://support.peacefulqode.com Our team is committed to addressing your concerns swiftly and efficiently.
Thank you.
Hi, Will you have a new update?
Hi, I just purchased this theme this morning, and after installing all the other plugins i get this notice at the top of the admin dashboard. i can’t hand it like this to the client:
``` Your theme (electrik) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
```
Hello, We sincerely apologize for any inconvenience this may have caused. To ensure prompt assistance, please submit your query through our support portal at https://support.peacefulqode.co.in. Our team is committed to addressing your concerns swiftly and efficiently. Thank you.
I have purchased the Electrik theme which, unfortunately, I have been having difficulty activating and configuring correctly on my website. I have carefully followed the installation instructions provided, but have been unable to activate the theme correctly. Every time I try to activate it, I receive an error message stating that the activation was unsuccessful.
Hello
We sincerely apologize for any inconvenience caused by the issue with our support portal and licenser. We’re pleased to inform you that we are working on this issue. Threfore, if ypu have any query please free to ask on our email id peacefulqode@gmail.com. We are now fully operational and at your service as well as We appreciate your understanding.
Thankyou
Hello, I have a problem to activate the theme, it does not accept Activate your License, and I also emailed support, but I did not receive any response.
Don’t worry we are here to help you. Please email us your query with purchase code on peacefulqode@gmail.com Our team will surely help you.
The support link is not working as intended.
We are having issues updating Slider Revolution on our site. Please advise.
Don’t worry we are here to help you. Please email us your query with purchase code on peacefulqode@gmail.com Our team will surely help you.
Your theme doesn’t include a child theme. Can you please update it?
Please Re-download Theme
Hi there, Do the photos include the theme?
Hello, najioun
Yes photos is include on the theme.
Thank you
Hello, I have put ticket in by no recent response. #107198 please help with this!
Hello, Sorry for the inconvenience. Our support team has received your ticket. ASAP they will answer it. Thank You.
Hi. I purchased your theme and downloaded. There was no child theme included. Could you please send me one? Also I tried to open a support ticket, but your support center login doesn’t seem to work. I created a new account and tried to log in, but I just keep getting this error message: “Account confirmation required”... Thx.
Hello, Sorry for the inconvenience. Please send mail to peacefulqode@gmail.com Thank You.
Hi. Home 3 power generation demo doesn’t seem to be loading…
Hi, I don’t see the live preview, please fix it.
Hello, It is solved please check again with clear cache. Thank You.
Hello, I like the theme, it’s very good, I just have a detail with the color, I already tried to register in the support system but it did not send me the confirmation email, could you send me an email to contact you please.
Hello, Yes you can contact to our support team via inbox here it is peacefulqode@gmail.com Thank You.
Great Work,Congratulations GLWS 
Thank you so much:)
Congratulations! Nice Work, GLWS
Thank you so much:)
