51 comments found.
Is it correct that once you downloaded and going trough the installing procress you can only select 1 demo and have to manualy delete the other ones to create 1 site?
Hello,
Once you import the demo data, your site will include all the demos and you can delete any unwanted demos.
Thanks
Wow, thanks!
i did not expect this fast of a reply!
Thanks
I installed it now, is it correct the video tutorial are not working?
If you can’t install, we can help you install everything.
Could you please update your question and attach the info site (link+admin access) here: https://bravisthemes.ticksy.com/
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hello,
“I have a purple screen that doesn’t let me see the site. What is that? Where can I remove it?”
Can you help me?
Thanks
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://bravisthemes.ticksy.com/
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
I contacted support 10days ago about theme issue. But still didn’t get any update. Theme not working properly. after active this theme website stop working and showing 503 error. Also this theme cause of my server slow down. Please help me to fix theme issue.
Hello,
Please let me know your ticket ID. This is also strange, tickets in our support system are answered daily.
Thanks
Ticket ID – #3704837
I will check now. Thanks
Hi, i’m honestly disappointed in this product, first of all i keep getting this Error every time i try to Onboard “There has been a critical error on this website. Please check your site admin email inbox for instructions”. Secondly where are the 20+ Additional Home pages and the 30+ inner pages. Honestly I’ve wasted money on this template
Hello,
1. Could you please update your question and attach the info site (link+admin access) here: https://bravisthemes.ticksy.com/
Our supporter can check your info and we can solved your issue together with you.
2. 20+ demos, including 10 multipage demos + 10 onepage demos, it clearly shows in landing page, don’t you see it? https://case.d.pr/i/4aMMB8
Thanks
Wanted to submit a ticket on this product, but cant see the item in the list. I have import the demo but no images are loading into the project/Testimonials and news slider sections on home page 06 (same on other pages as well) I tried Thumbnail regeneration as well. But not working. Still this is in m localhost xampp.
i cant edit project style 2 – slider
Hello,
Can you send me the screenshot or the link of the problem?
Thanks
Hello I am thinking about purchasing your template for my customer. If I purchase the template does it come with all the demo content? I am doing a one page, however I like some of the other features on other demo pages that I would like to incorporate in the one page.
Hello,
1. After you import demo data, your site will look like the demo site.
2. This is possible.
Thanks
Does it come with all the demo content all pages so I can grab other sections from them? or just the template that you choose?
Yes, the whole demo.
Checking this page, I can see that Im not the only one with the loading problem… As other buyers, I cant make the demo import to work well, the main problem is that after import, the images are not loading and the time required to load all content its awfull0. I have done the troubleshoot and I can see that the problem is Elementor, when I deactivate, the complete theme loads fine. I also have an open support ticket and asked for a refund… Also I cant see that this problem is resolved with the release 1.0.7 – 03 August, 2024
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://bravisthemes.ticksy.com/
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi,
I recently purchased your theme for my website but after installation and importing the demo, I can’t get the demo to load as in your demo. I need your support.
I already raised support ticket but no response yet.
How long does it take to respond to ticket?
Hello,
We respond to tickets within 24 hours, I will check your ticket now.
Thanks
hi, how can I install the theme for testing purposes without losing activation?
Hello,
You can test install it with the package downloaded from themeforest.
Thanks
but I can’t install it with all demo content and plugins right? I hoped you had some solution for testing website like AVADA for example.
Could you please update your question and attach the info site (link+admin access) here: https://bravisthemes.ticksy.com/
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
what issue? did you engaged AI for answering to questions in comments? not nice
Please create a ticket and the support team will check your site. We can install everything for you.
thank you, that wont be necessary I already did that – beautiful theme, great job guys
Thanks
Just downloaded the update and installed. It is showing Version: 1.0.5 instead of Version: 1.0.6 as stated on Item details. WHY??
Hello,
Version 1.0.5 is still the latest. I haven’t updated the version in the package. Do not worry.
Thanks
Hi, I have a problem with the demo import of the theme. When I do the import, it completes correctly, but there are certain pages and headers that are not imported. The pages home-construction, roofing-home, electrician-home, plumber-home, carpenter-home, and their headers are not imported. How can I solve this, or is there another way to import these pages?
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://bravisthemes.ticksy.com/
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Where can I find details about the version of PHP that is known to work fully with your theme?
Hello,
Theme works with the latest PHP version.
Thanks
Hello your documentation is lacking a client of mine has this site we’re working on but you have no editable 404 page or any instructions how to edit this page.
How is this done? Please post it publicly so all people in this same situation can solve it.
Hello,
Options available in Theme Options.
Thanks
Great Theme, After searching many themes, i bought this one for client, but now i am having similar issue like one above about the search bar logo .. and many small issue, understand my client has asked me to edit the site later on their own .. so after buying this theme i am having these issue, and i posted the issued around 8 hours ago on support no reply so i am posted here please reply thanks this is very important for me
i have purchased this theme for the above site
i am trying hard to update the logo and all settings colors remove orange on site color and all but its not happening
you can see mobile site has the logo but not the desktop
also i am trying very hard change the orange color but even if i have changed it i dont see any changes on live site.. please help
please let me know what is wrong here thanks
UPDATE: 1. i cant change logos, on site, now i have, uploaded the files with my logos on your files, this is not the rite way to do so i know that , but why cant i update logos,.. ???
2. the Search bar logo also i cant find where to change kindly let me know
3. the Client logo tool bar carousel also i cant find where to change or add new client logos ?
4. if most of the items like these are not able to edit i don’t know how i will hand over the website to client and ask them to edit on them own, they wanted me to hand over so they can add new clients … new Tables or Products , in the about page . and many more things where i cant seem to update or find a way to teach client,
5. tell me if i get an update of the site /?? the file which i have put in /asset/img/ logo.png will that be over written ??? as i have now replaced that
please do reply ASAP
Hello,
I replied to you in the ticket, so please discuss in the ticket. I will fix the problem with you.
Thanks
Please how can I edit Graviton Logo that appears when search icon on Menu is clicked? I have looked all over the dashboard, also the Header option I use but cannot find the option to replace the Logo.
I have done this actually still not changing to the new Logo I upload/updated.
Strange!!!
Could you please update your question and attach the info site (link+admin access) here: https://bravisthemes.ticksy.com/
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Can this theme be optimized for faster page loading? It seems to be the slowest theme I’ve ever encountered. It takes between 8 to 12 seconds to load any of the landing pages, even though my hosting has SSD storage, 6 cores CPU, and 6 GB RAM.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://bravisthemes.ticksy.com/
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
ok
Can the author please confirm if the theme it’s multilingual ( does it have Romanian language in it? or if not can it be added ? by plugin or you guys have something different ? Thank you
Hello,
Theme is compatible with WPML and Polylang plugin, theme supports RTL. So you can create a site in multiple languages using the theme.
Thanks
Please how can I make an image caption visible on the website?
Hello,
Can you explain more, exactly which area do you need to display? can you send me screenshot?
Thanks
How to change the Company name and Phone number in Header and footer.
Hello,
You can easily change the header layout through the Elementor editor.
Thanks