131 comments found.
Same issues as everyone else. Tons of PHP errors, import does not work and site does into a critical error.
Hi, please send us a support ticket. Our team will help you https://templatepath.ticksy.com/ Thanks.
Private Ticket #3647672
Hi, you responded from our support team. Thanks.
Can not Dummy Content Import
Private Ticket #4107106
Hi, you responded from our support team. Thanks.
SEP2024 – does not install, full of php fatal errors – zero support from developer
asking for a refund – it seems the developer does not even accept tickets for this filed theme anymore
its a disgrace that this theme is even for sale
Hi, please share your ticket ID. Thanks.
unable to create ticket as the support site does NOT include BlueRack as an option in the drop down list
Please issue a refund ASAP
Hi, please check the screenshot https://prnt.sc/WooPPwUXPZZl Thanks.
I’m so glad I read the comments here first
Thanks.
i will ask for refund , the developer doesnt fix the issue
Hi, please contact with support team. Thanks.
Furthermore, 6 days ago I reported an issue with theme update, no response – via their own support system, ticket #3624859).
After update, NOTHING shows on the website front end (public view), only header and footer shows – but in admin view you can still see all the content on King Composer.
The KingComposer is a dead project it seems also – possible why above problem happens?
The Domain checker, no longer works because it’s dead (they killed the plugin).
Support for PHP 8.1/8.2 needed- currently PHP 7.4 is used (outdated).
Theme footer links show incorrect link colour when switching to light theme, this has been reported multiple times (since 2021) but still every theme update this has never been fixed before update released, it seems developers don’t care enough about it – poor theme colour switching integration seems to be the issue.
Theme now seems poorly managed, and seems outdated and doesn’t seem fit for purpose with developers seemingly not updating this theme adequately and certainly should not be on sale – it doesn’t work as it is now.
Theme needs migrating to a more modern framework, but it is unlikely the developers will do this.
Hi, please check the support ticket you responded from our support team. Thanks.
You have responded to ticket #3624859, today I have responded to this also.
This theme needs major work to get it back up to date and fully working.
Hi, our support team will help you for fix all issues. Thanks.
Hopefully a new update soon.
Hi, we have to plan rebuild new version with elementor. Thanks.
Purchased this a second time in error 2022 (instead of downloading from original purchase),requested a refund, it is now April 2024 and still no refund – support ticket 3045776 has been ignored and closed.
Hi, please check the support ticket you responded from our support team. Thanks.
You have not responded to ticket 3045776, you have still not issued the refund for that purchase.
Hi, our support team will help you for fix all issues. Thanks.
No, you are not. No refund being issued. Ticket 3045776 still closed, still no reply from you and STILL no refund…since 2022 been waiting for you to refund, I did not post on public until now because you are simply not refunding…
Hi, our QA manager will check and action your refund request. Thanks.
Hello, you said this in the support ticket, but you still don’t issue a refund??
Our QA manager contact with you soon. Thanks.
Still no contact, still no refund…
Hi, please wait for it. Thanks.
Nope, still no refund and still no contact.
I have been waiting since 2022 for a refund, so I think I wait long enough already…
Hi, our theme sometime not working for server problem and our support team always fix the issues. Thanks.
You know the problems are NOT because of server – you know your theme has problems and it is outdated – you know you not maintain it correctly.
BUT, my refund request is for a completely different reason, I purchase theme again by mistake in 2022 – I request immediate refund and you have not done this.
Every time you make excuses but you do not refund.
Hi, we have to plan rebuild new version with elementor. Thanks.
Ok, now can you please refund my 2022 error purchase as I asked since 2022.
Hi, refund handle our QA manager. Thanks.
Hello, no your QA manager not issue refund – I have been waiting since 2022 for refund, support ticket 3045776 – you ignore refund support ticket – stop making excuses and issue the refund now, thank you.
Hi, we will contact with our manager about your refund. Thanks.
Hello, You have still not provided refund!! Another 19 days after your last message.
Hi, Please send a screenshot for both purchase via our support center. We will check and give you refund.
Hello, All information already provided to you in support ticket 3045776, I provided this to you 3 years ago (2022)...
You know all information…but it looks like you are refusing to provide refund – look at this post on here, you constantly reply with idiotic and nonsense responses but always fail to actually provide refund…
Hi, please check our last comment. Thanks.
Again, please check your support ticket 3045776, this has all info you need. Why do I need to provide screenshot, you already have information in support ticket?
Hi, if you provide both scrrenrot it will be better for refund process.
I purchased this theme long ago… My “support time” is officialy expired
Anyway – I never actualy used this theme…
I tryed to install this theme and got total mess – nothing working and nothing simmilar to Demo (Demo, actualy, now isnt working too – no WHMCS integration demo, no domain checking etc…)
Now I again found time to try… Downloaded latest version, installed and… nothing
Website displays only header and footer… everything seems broken… impossible to instal “requaired plugin” – Ajax Domain Checker – that doesnt exists…
Seems totaly wasted money :/
KC compressor is old they are not updating since 2021 , pls find solution i bought your theme 3 years still some issue
Hi, please share your issues. Thanks.
i already shared the concenr and lot of people shared still you are saying the share, this makes me angry.
Okay, we will check and let you know. Thanks.
Can i install the theme in two different domains?
Hi, please send us a support ticket. Our team will help you. Thanks.
I rushed and paid. Demo content import does not work. I see a lot of the same problems with other buyers. Sent a support request – no response yet.
Hi, please share your ticket ID. Thanks.
Problem solved by support. Thanks.
Thanks.
Content not showing, only header and footer. Import Demo Settings keep loading for long time
Hi, please send us a support ticket. Our team will help you. Thanks.
is this supporting for PHP 8.1
Yes, supporting for PHP 8.1
What is the link to documentation?
Please supply link to documentation. The file that states doc link is blank
Hi, we will check and update soon. Thanks.
There is no any link in documentation file and demo import function is not working it’s keeps loading and not importing the settings already summited the ticket but no answers
Hi, we have replied. Thanks.
Hi, I’m interested to purchase your theme but when I read through the comments it seems you have a big problem with the theme options to get it to work. The first comments about this issue are more than 2 years ago, the last comment 10 days ago. What is the problem and why get it not fixed. It makes for me no sense to deliver a faulty theme and offer help on request.
Hi, Too few customers are complaining for problems. But there is the biggest problem for his server.
I see changelog says theme options solved, but still the same issue with more errors
Hi, please send us a support ticket. Our team will help you. Thanks.
Can you check when I purchased the theme? 4 years ago or more, 2 year ago I sent this comment, and I am still facing the same issue with the same response, contact support team, where they never solved the issue.
Hi, share your ticket id. Thanks.
I can’t Install the theme, i have install but no any data
Hi, please send us a support ticket. Our team will help you. Thanks.
Didn’t read the comments section here before making purchase, why is the theme option not working?
Hi, please send us a support ticket. Our team will help you. Thanks.