71 comments found.
Hi, is there is a demo account i can login into it ?
Hi, demo account is not available. Thanks.
Hi, I created a support ticket a week ago, but I haven’t received a response yet.
Ticket #4027592
Hi, sorry for the delay. We’ve escalated your ticket and you’ll get a response shortly. Thanks.
Hi, is it possible to have test the backoffice in the demo?
Hi, its not possible. Thanks.
The Theme is no more near to what it said orignally. I am not sure what is going on here. There is no option at the backend to add Doctor/ Hospital or Clinic There is no proper documentation on how to do that. Poorly designed. Need a refund. Already submitted ticket for the same.
Hi, contact with support team.
I did.. I created a ticket. but there is no response there.
Hi, you will get reply soon. Thanks.
I sent a ticket about accessing the login and dashboard of registered doctors/clincs [Admin Panel] using the imported demo and waiting for a response
Hi, you will get reply soon. Thanks.
still waiting
Okay.
I sent a ticket a week ago and no response. your customer service is very poor
Your booking form is not working and the user profile information [in the frontend] does NOT save new information and clears any old information created in the backend.
this makes the site pointless
helloooooooooooooooo
Hi, please share your ticket ID. Thanks.
3641630
3641630
3641630
This is 2 weeks and nobody has responded!!! I would like a refund
Hi, you will get reply soon. Thanks.
I need it asap now, not soon.. I have waited two weeks already… if you will not support you customers please send me a refund now.
this is looking like a scam!!
This s urgent!!!
my questions are not answered.
the link to the page and details was sent
waiting
Hi, you responded from our support team. Thanks.
I have responded!!
honestly I regret buying this theme. I want my money back!!!!
I responded yesterday 11am
Hi, discuss with the support team for everything. Thanks.
the support team is not very responsive
??
Hi, our support team responded your ticket. Thanks.
I replied 6days ago and I’m still waiting on a response till date!!
if you cannot provide proper customer service or detailed documentation, then give me my money back. because without a login access for doctors to view their dashboard or a working booking form, this theme is utterly useless.
and everyone should beware of your product
Hi, our team working to fix the issues so you will get update soon. Thanks.
ok… I noticed they responded to 2 out of 3 issues 3 hours ago. Hopefully the last is sorted today
Okay.
with the last response, I now know your theme is unfinished and you are selling it… this really is a scam… I cannot use it and want my money back
Hi, please contact with support team. Thanks.
After three weeks, my problem still remains unresolved. The support team’s response rate is very slow, and they have not yet solved my issue. Please check my ticket #3593628 and address my problem urgently. PRIVATE TICKET #3593628
When I attempt to book an appointment in the doctor section, the booking appointment form does not appear and redirects me to my website’s homepage.
PRIVATE TICKET #3614022
Hi, please check the ticket. Thanks.
How can I access the control panel? Does the script have a member package system?
Hi, you have not access the control panel before purchase. Thanks..
Hi, I have multiple hospitals and doctors. Can I upload and link them to each other?
Hi, yes, you can upload and link them to each other. Thanks.
Would you mind providing access to the sign-up and login pages? We need to examine the admin panel.
Hi, this option is not available. Thanks.
Hi there, documentation is not opening can you please share a new link or file of documentation. Thanks!
3434933 ticket , need refund
Your demo version has many bugs. For example the pictures of the doctors or the contact form…
Demo usernames and passwords also don’t work…
Hi, please send us a support ticket. Our team will help you. Thanks.
If a user goes to your demo theme and sees that it doesn’t work and that your last update dates back to 2021 and that the data you provide to log in is incorrect. He is certainly not motivated to buy your theme …
Hi, please contact with our support team. Our team will help you. Thanks.
Hi, is there an app android ios version? thanks
multilanguage +rtl ? thanks
Theme is not working, i’m asking for the refund asap
Hi, please send us a support ticket. Our team will help you. Thanks.
Finally I got a real support! they fix my problems! I am going to edit the theme. I will let you know guys. thanks.
Thanks.
Please I net my refund! this theme does not work at all! I need my money back NOW!
don’t buy nothing from template_path he is just making money with broken templates.
Please send us a support ticket https://templatepath.ticksy.com/ Our team will help you.
I need my refund and support is not answering
Please send us a support ticket https://templatepath.ticksy.com/ Our team will help you.
Scam Scam Scam Scam
Please send us a support ticket https://templatepath.ticksy.com/ Our team will help you.
I NEED MY REFUND SIR
