101 comments found.
So I’ve noticed that the GRID POST & GRID POST + SIDEBAR for the HOME layout isn’t loading correctly. It seems delayed or to only show the posts after scrolling down.
See in Video: https://youtu.be/T8UywALhCog
Yes, my support has expired, but I believe it shouldn’t do this by default.
I’m pretty sure this shouldn’t function in this way. A reply would be nice.
Alright, I found the “lazy loading” settings and disabled it. It helped a little, but still has a like a 3 sec. load delay.
Disabling all Lazy loads; has no effect. You still have to scroll to load the posts on said page. Clearly a bug of some kind.
Also if you uncheck the “sidebar” (turn it off) for the blog page it does nothing.
YouTube’s suggested URL below the entry field is outdated: e.g. https://www.youtube.com/user/wordpress This URL format isn’t used any more.
Hello, on the social profiles you can add any URL format you prefer, so you can safely ignore the recommendation.
I know that already, but it should be updated. Hence why I mentioned it.
-ignore-
I need my license key rest.
Hello, it is done
Regards
I deleted the old site, and since there is no option to cancel the license elsewhere on the site, I am unable to cancel the license or install it on a new site. The system doesn’t even allow me to open a ticket.
Hello, don’t worry in case you can’t access anymore to your old website, you can always leave us a message and we will deactivate the old domain.
Is not needed to renew support for that.
Also I just deactivated your old domain, so now your license will work properly.
Regards
great looking theme thanks
Thanks a lot for your words!
WP 6.7.1 compatibility?
Can you update Advanced Custom Fields PRO please.
Can you update Advanced Custom Fields PRO please.
Can you update Advanced Custom Fields PRO please.
Can you update Advanced Custom Fields PRO please.
Can you update Advanced Custom Fields PRO please.
Can you update Advanced Custom Fields PRO please.
Hi, we just uploaded the latest version into our servers.
I would recommend to check for updates Weekly, it seems ACF team is pushing a lot of update these days, so we will upload the latest stable version every week.
Thanks!
Thank you, that’s great 
Can you update Advanced Custom Fields PRO please.
Hi, please check again, now it is available on our servers.
Hi, yes it worked! Thanks
Hi, it’s time to update again please
Otra pregunta sabes de algún plugin que me permita cambiar la paginación compatible con tu tema? he provado al rededor de 10 pero ninguno me funciona. la pagina de inicio muestra “mis ultimas entradas” Saludos y gracias
Hola, para cambiar la paginación yo creo que necesitarias un trabajo personalizado, si tienes conocimientos de codigo revisa: themes\rein\functions\theme-functions.php “epcl_pagination”
Si realmente necesitas cambiar la funcionalidad, tambien ofrecemos “custom works” en nuestra pagina estudiopatagon.com
Saludos
Hola, el contador de vistas/visitas de posts no me funciona, estoy usando todo actualizado.
Hola!, lo mas probable es que si tienes algun plugin de cache o un sistema de cache instalado en el hosting este afectando esta funcionalidad.
Si no fuera asi, habria q revisar tu instalacion y en ese caso necesitariamos q abras un ticket de soporte aca https://estudiopatagon.ticksy.com/ y un agente te ayudara con tu problema.
Saludos
Hola, ya no me deja abrir tickets. No tengo ningún plugin de caché ♂️ todo lo tengo al día…
Does it support Chinese? we need chinese
Yes, we have multiple customers from China, but just in case, i would highly recommend to create your own custom demo here: https://sandbox.estudiopatagon.com/ so you can fully test how it will look with Chinese characters.
Regards
Under Theme options and Social Profiles, we don’t have the option for Tiktok. Please add it
Hi, could you check if Rein Functions plugin is updated to version 2.5.0?
If is not the correct version, the new social profiles will not appear.
Regards
Can you update Advanced Custom Fields PRO please.
Sure no problem i uploaded the latest version into our servers, just remove and re-install from Appearance -> install plugins.
Thanks a lot
Please can you update it again.
Hi, no problem, the new version is available.
Regards
Thank you my friend, they update it a lot!
It’s that time again pls
Hi! i just uploaded the new version.
Mines still not getting the updated plugin.
Cant open a “support ticket” – cant deactivate license (no way to manually when server gets borked) – need to have it deactivated
Hello, try again i just did a hard reset to your license. Now it should work properly
Regards
thanks.
Hello
I’m thinking of purchasing your theme, and I’m also very interested in the advertising part, especially among the post grid.
I have a question, does the theme have its own engine for advertising management, or does it rely on plugins?
I will only publish customer image banners, not Google ads, so I will need group management and statistics.
Thank you
Hello, thank you for contact us
Yes it is possible, here is an example: https://prnt.sc/5Y_wMPG36j9a
If you want to check all our Ads sections and test them, i would recommend to create a WP admin demo here: https://sandbox.estudiopatagon.com/?id=29
Regards
