12883 comments found.
Hello. The theme’s license code is not activated. It says active on the website but it is not. I deleted the active site and reloaded it and the code became invalid. Can you help me? My technical support period has expired so I cannot create a support ticket. Contact: halilbulbul93@gmail.com
Hello,
Thank you for using our theme and contacting us.
You can manage all your purchase codes in your account on our website xtemos.com From there, you can remove your old activations for domains that are no longer in use. Then you will be able to activate the theme on the new domain. If you don’t have an account on our website, you can create it using your purchase code here https://xtemos.com/my-account/
Kind Regards
I have started having a problem with the shop page. I configure it in WooCommerce > Products, but after a while, it gets deselected as if I had not chosen the shop page. What could be happening?
Hello,
For the issue with your shop page being deselected in WooCommerce, we recommend creating a topic on our support forum. This will allow us to assist you more effectively. Please note that if your support period has expired, you will need to extend it first. https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you for your understanding.
Kind Regards
Hello, I need to implement a way to make sure that when a product runs out of stock, it goes to a separate “Pre-order” page. But I can’t find the widget that is responsible for this in the Elementor blocks on the Pre-Order page. They all want the paid version of Elementor Pro. What do I need to do for this? Should I activate the theme or purchase the Pro version? Or is there another way out? Thank you
Hello,
Our theme doesn’t have the functionality to automatically move out-of-stock products to a “Pre-order” page by default. You may need to find a plugin that offers this feature or customize the theme code to achieve this functionality.
Thank you.
Kind Regards
Hi, is possible to remove the dynamic discounts on all products on sale?
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
My place now button not working
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
Hello,
When a product has variations the lowest – highest price is displayed. How can I display the price of a specific variant?
https://postimg.cc/gXbb09PjThank you.
Hi,
Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
what dropshipping module support your theme ?
Hello,
Thank you for your question. Unfortunately, we didn’t test our theme with dropshipping plugins, so we cannot recommend any to you.
Kind Regards
Hi,
Just to ask you, in the product page there are 2 tabs. Are more table not available? I cannot see a setting. Does it requires custom development?
Thank you
Hello,
Thank you for your question. Our theme adds only two custom tabs. If you want to add more tabs you can use the solution proposed by WooCommerce developers https://woocommerce.com/document/editing-product-data-tabs/#section-5
Kind Regards
Hi, I want to buy your theme and I want to see demos first. but when i open liveprew this is how it looks like https://snipboard.io/BARlZ4.jpg
Hello,
Thank you for being interested in our theme. We have cleared the cache on our website so it should be working correctly now. Could you please test it from your end and let me know?
Kind Regards
solved
Thank you for checking! Feel free to contact us if you have any further questions.
Hello, on the chekotu page (Furniture 2) there is a checkbox that says “Yes, I agree to you sending me additional newsletter and email content (optional)” that I can’t locate to edit, can you please tell me the path to edit, thanks.
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
Hi have bought the template last year and i would like to import the new demo pages. Can i do that? If yes, how can i do this?
not all but some pages
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
Hi I am keen to buy this theme. I have one very important feature need- I want the filter options to be customizable for each category (example: If I am browsing for a dining table, I want filter options like shape options/seating number/outdoor-indoors etc. While when the customer is browsing for a bed, the filter options to match bed related filters such as single,queen,king/wood type/drawers storage etc). I understand I can change the current filter labels to meet my requirement, but I want the flexibility to have unique filter criteria which I can help the customer sort with. Is it possible?
Hi,
Thank you for your interest in the WoodMart WordPress theme!
You can indeed have unique filter criteria for each category, ensuring that your customers have a tailored browsing experience. With WoodMart, you can specify which filter widgets to display for each category. For example, you can set up filters for dining tables to include options like shape, seating number, and indoor/outdoor use, while filters for beds can include size (single, queen, king), wood type, and storage options.
If you have any more questions or need further details, feel free to ask. We’re here to help!
Best regards
Okay that’s amazing, thank you. Two more questions: One follow up clarification: Is my assumption correct that what you clarified above in terms of category-level ‘Filters’ customization applies to all templates of Woodmart? 2. What would I need to do to replace [Add To Cart/Buy Now] with [Message Seller]? Some products on my website will not be listed as for sale directly, but the next step if someone likes the product is to Message Seller (external link, pointed out of the template into a new tab). Could be any other way as well, as long as the product is listed and when someone is interested to ‘buy’, they click the external link to message the seller. What would you advice overall?
1. Yes, you can use filter widgets per category on any of the available demos.
2. Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
On number 2, guide me: if every single product listed on my site needs to ‘Message Seller’ (external link pointing to their whatsapp), how do I achieve it? Is there a possibility to just list products without having woocommerce (so I can put the Message Seller link in the product description)? What other ‘hacks’ and workarounds are possible? (I am looking to use Megamart template btw, but can change to another to achieve the above).
We don’t have a working solution or workaround for this, unfortuantely. It may require additional code customization.
Okay understand. One more question- do you offer ability to run or roll out some kind of sponsored/promoted listing type of ads? Ex- I want to promote a certain product in a category to be at the top of the to the user (as a promoted/paid listing). Or are there plug-ins Woodmart syncs with to help do that?
There is no such a feature in WoodMart or WooCommerce either.
Okay thank you. To create an ecommerce site using your theme (megamart), I only need a Regular License yes?
Yes, you need to purchase a Regular license for your website.
Hi, I want to change the product profile and I want the pictures to be displayed in 4:3, I set it in the customization but it doesn’t work.
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
Hello,
Thank you for reaching out regarding your issue with the WoodMart WordPress theme. To ensure we provide you with the best support possible, we kindly ask you to create a topic on our support forum.
If you don’t have an account on our support forum, you can easily create one using your purchase code, which you can download from ThemeForest. Here’s how you can do it:
Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
Register for an account: Click on the “Register” button and enter your details along with your purchase code.
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Once you’ve registered and logged in, you can create a new topic in the appropriate section. Please provide as much detail as possible about your issue to help us assist you more effectively.
We look forward to assisting you on our support forum.
Best regards
Bug – product sold counter not working if i select show sales type ( real) can you explain how this funtionality in document Nothing is mentioned in the document, how will this work?
Hello,
The “Cache lifespan” option indicates the time period after which the recalculation of items in orders will be performed. This means that if you change the value of the “Show sales type” option from “Random” to “Real,” the data in this control will only be updated after the specified number of hours has passed. https://monosnap.com/file/ACrU3GTVL6aH4cj3SWQw8jFJJYJ0BI
Kind Regards
Hi,
can we use diffrent logo on sticky header like in older version of woodmart theme ?
for example dark on normal header and light logo on sticky
Hello,
Yes, this option is still available in our header builder interface. https://gyazo.com/8780099e9086f025e38bfe9fe4a881b6
Kind Regards
After updating Elementor theme not working properly. Does theme is compatible with the updated Elementor version Version 3.21.8? My support is expired and I don’t think this is something for which I have to renew my support because I don’t make any changes to my theme and it was working fine just because of Elementor update it not working not loading very slow, sometimes not loading pages and showing q at the header.
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi,
I am using the mega electronics demo. I would like to change “Out of stock” in “Sold out”, how can I do that?
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support has already expired, you must extend it on ThemeForest first.
Regards
Hello,
The “Show sidebar” element does not respond to translation in Loco or to changing the translation directly in the .pot file -> https://prnt.sc/n1o5frthyW_N – https://prnt.sc/k1Rvl7LJrk3a The rest of the elements respond to translation in Loco.
I sent a report to the forum.
Hello,
We have answered your topic on our support forum. Please continue the conversation there.
Kind Regards
Hello
How to edit the field under the product: DISCRIPTION ADDITIONAL INFORMATION REVIEWS ABOUT BRAND SHIPPING AND DELIVERY
Thank you
Hi,
Please create a topic on our support forum and provide us with all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
